7:15am – 8:00am

Conference Registration & Networking Breakfast

8:00am – 8:15am

Chairperson's Opening Remarks

8:15am – 9:00am

Remote Patient Monitoring State of the Market: Adoption, Reimbursement and Growth Drivers

RPM adoption has accelerated dramatically as Medicare and commercial payers expanded coverage, COVID-19 normalized virtual care and technology matured to become more reliable and user-friendly. This session explores current market dynamics including adoption rates across different care settings and specialties, key drivers fueling growth such as value-based care incentives and capacity constraints, reimbursement landscape changes including new CPT codes and documentation requirements, and evidence demonstrating RPM's impact on readmissions, emergency visits and patient activation. You'll gain perspective on where RPM fits in the broader digital health ecosystem and why now is the time for organizations to invest seriously in building scalable programs.

9:00am – 9:45am

Technology Platforms and Device Selection: Navigating a Crowded Vendor Landscape

With hundreds of RPM vendors offering different devices, platforms and service models, selecting the right technology partners can feel overwhelming. This session cuts through the noise to help you evaluate options based on what actually matters. Learn the differences between cellular-connected devices, Bluetooth-enabled devices and smartphone apps, along with pros and cons of each approach for different patient populations. Discover key platform capabilities including device integration, data analytics, alert management, patient engagement tools and EHR connectivity. You'll hear practical advice on vendor selection criteria, common contract pitfalls to avoid, total cost of ownership considerations and strategies for maintaining flexibility as technology evolves.

9:45am – 10:15am

Networking & Refreshments Break

10:15am – 11:00am

Value-Based Care Integration: Using RPM Data to Succeed in Alternative Payment Models

Healthcare organizations participating in accountable care organizations, bundled payments and other value-based arrangements need RPM data to manage population health and demonstrate quality outcomes. This session explores how RPM supports value-based care goals including identifying high-risk patients before costly complications occur, reducing avoidable emergency department visits and hospitalizations, improving quality measure performance through better chronic disease control, and documenting care coordination and patient engagement activities. Learn strategies for integrating RPM data into population health dashboards, using monitoring insights to inform care management outreach and intervention, sharing RPM data with payer partners to demonstrate value, and structuring shared savings arrangements that include RPM services.

11:00am – 11:45am

Behavioral Health and Mental Health Monitoring Applications

Mental health and substance use disorders represent a largely untapped opportunity for RPM, with emerging technologies enabling symptom tracking, medication adherence monitoring and early intervention during crisis periods. This session examines behavioral health monitoring including mood and symptom tracking apps for depression and anxiety, medication adherence devices for psychiatric medications, substance use recovery support through connected recovery apps and check-ins, and integration with crisis intervention services. Learn how organizations are overcoming stigma barriers that make patients hesitant to share mental health data, ensuring appropriate clinical response when concerning patterns emerge, coordinating between behavioral health specialists and primary care teams, and addressing unique privacy concerns around mental health information. You'll discover approaches for suicide risk monitoring in high-risk populations, supporting patients in recovery from substance use disorders, and leveraging RPM to expand access to behavioral health services in underserved areas.

11:45am – 12:30pm

Building Infrastructure That Scales

Successfully scaling RPM programs requires sophisticated operational infrastructure beyond clinical protocols. This session tackles device procurement and inventory management across multiple sites, patient training programs that ensure consistent setup, technical support structures for troubleshooting, and reverse logistics for device collection and redeployment. Learn strategies for managing inventory turnover, reducing loss rates, ensuring data transmission reliability and building efficient workflows for device cleaning and testing.

12:30pm – 1:30pm

Luncheon

1:30pm – 2:15pm

Post-Discharge Monitoring: Preventing Readmissions Through Early Intervention

The transition from hospital to home represents a vulnerable period when complications, medication issues and self-care challenges frequently lead to readmissions. This session explores how RPM extends hospital-level monitoring into the home during the critical first 30 days post-discharge. Learn patient selection criteria focusing on high-risk conditions and social factors, device deployment strategies including bedside setup before discharge or rapid home delivery, monitoring protocols tailored to specific surgical procedures or medical conditions, and care team workflows for reviewing data and conducting follow-up. You'll discover how leading hospitals are using RPM to achieve readmission reductions of 20-40% among enrolled patients while generating substantial cost savings.

2:15pm – 3:15pm

Building the Business Case and ROI for RPM Programs

Healthcare executives and finance leaders face pressure to demonstrate clear return on investment for RPM initiatives before committing significant resources. This panel brings together leaders to discuss:

• Financial modeling approaches that capture both direct revenue from RPM billing and indirect benefits including reduced readmissions, avoided ED visits and improved payer performance bonuses
• Strategies for phasing implementation to demonstrate early wins and build momentum for larger investment, including which clinical populations and use cases deliver fastest ROI
• Methods for measuring and reporting program value to boards and executive leadership, addressing skepticism about sustainability and communicating long-term strategic benefits beyond short-term margins
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3:15pm – 3:45pm

Networking & Refreshments Break

3:45pm – 4:30pm

Patient Engagement and Adherence: Getting Patients to Actually Use the Devices

Even the best RPM technology delivers zero value if patients don't use devices consistently or stop transmitting data after the first few weeks. This session tackles the engagement challenge head-on with proven strategies for enrollment, onboarding and sustained participation. Learn techniques for identifying patients who will actually benefit from and engage with RPM rather than enrolling everyone, education approaches that work for different literacy levels and age groups, device setup support that prevents early frustration, ongoing outreach strategies to maintain engagement, and methods for re-engaging patients who stop transmitting.

4:30pm – 5:15pm

Reimbursement and Revenue Cycle Management for RPM

Understanding RPM reimbursement rules and optimizing billing processes is essential for financial sustainability. This session demystifies the complex landscape of RPM billing codes, along with documentation requirements for each. Learn strategies for capturing billable time, avoiding common billing errors and denials, managing patient consent and enrollment documentation, navigating state-specific telehealth parity laws, and contracting with Medicare Advantage and commercial payers beyond traditional Medicare. You'll gain practical guidance on revenue cycle workflows, staff training on documentation, denial management strategies, and financial modeling to ensure your RPM program generates sustainable positive margins.

5:15pm

End of Day One