3rd National Telehealth Summit
Optimizing Innovative Technologies and Approaches to Achieve Patient Centered, Value Based Care
May 20-21, 2019 * Miami Beach Edition * Miami Beach, Florida

3rd National Telehealth Summit

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About the Conference

Many organizations have already embraced Telehealth and are continuing to expand upon and refine their existing programs to deliver high quality care through technology and innovative approaches. Others are quickly following suit and planning to develop and implement their own Telehealth platforms. Telehealth is at the forefront of today’s healthcare, and it is rapidly transforming the way traditional healthcare delivery is provided. According to recent nationwide studies, telehealth achieves value-based patient driven care, enhances patient satisfaction, engagement and outcomes, and reduces healthcare spending.

Telehealth has removed barriers to accessing quality healthcare at the right place and time, is convenient, improves outcomes, and reduces unnecessary healthcare spending. Telehealth and Virtual Care is evolving at a rapid pace and is facilitating changes in reimbursement and policy.

This is the only conference on Telehealth that will equip you and your organization with innovative practices, case studies and tools to succeed with implementing telehealth programs, expanding existing platforms, while reducing healthcare costs and improving patient outcomes.

Who Should Attend?

From Hospitals/Health Systems/Urgent Care
Centers/Health Plans/Home Care Facilities:

  • CEO’s
  • CFO’s
  • COO
  • Medical Directors
  • Medical Information Director
  • Remote Patient Monitoring
  • eHealth
  • Nursing Information Director
  • Telehealth
  • Virtual Health
  • Clinical Director
  • Stroke Program Coordinator
  • IT Director
  • Business Development
  • Operations Director
  • Telemedicine
  • Innovation
  • ICU/Emergency Room Directors
  • Critical Care Director
  • Neurologists

Also of Interest to:

  • Employers
  • Healthcare Consultants
  • Vendors
  • Technology Innovators

Conference Agenda

Day One – Monday, May 20, 2019

7:15am – 8:00am
Conference Registration & Networking Breakfast

8:00am – 8:15am
Chairperson’s Opening Remarks

8:15am – 9:00am
Launching A Successful Direct To Consumer Telehealth Platform

This session will explore necessary steps in launching a successful Telehealth platform, beginning with defining success for your organization and what can the platform do for you and your patients? The talk will also discuss identifying and overcoming barriers to success, developing and implementing effective strategies, and identifying the right people and operations for execution. The talk will also explore how to optimize quality and patient experience, and lastly, discuss the future of Direct to Consumer Telehealth.

Guy Glorioso
Assistant Vice President, Virtual Care
Atrium Health

9:00am – 9:45am
Enhancing Patient Engagement and Experience Through Telehealth

Medicine is changing faster than ever in a technology infused and consumer centric culture. Health systems and clinicians are thinking outside the box to provide quality care when and how the patients need it. Patients of all ages demand their care be accessible, affordable, and simple to navigate. This presentation will explore SSM Healthcare’s journey to patient centric virtual care. Practical insights and real life examples of engaging patients and providing a more meaningful experience for the care team will take center stage.

Jennifer Wessels, MD
Vice President Medical Practice
SSM Health Medical Group
SSM Healthcare

9:45am – 10:15am
Networking & Refreshments Break

10:15am – 11:00am
Expanding Telehealth Across A Health System Through Adoption and Operational Strategies

Telehealth, virtual care… you pick the name… It used to be considered a novelty. It’s 2019 and, despite tremendous advancements and all the hype, the struggle is still “real”. At Ascension, one of the largest non-profit health systems in the US, with 2,600+ sites of care in 21 states, 151 hospitals, 156,000 associates, and 34,000 aligned providers, the challenges are greatly magnified. This presentation will share adoption and operational strategies being employed to scale and optimize virtual care and digital technologies across this incredibly complex system.

Julie Reisetter
Senior Director Virtual Care Strategy
Ascension Health

11:00am – 11:45am
Leveraging Telehealth to Provide Access to Patient Populations in Rural Communities While Achieving the Quadruple Aim

The United States has an aging population. For those age 65 and older, there is a greater need for critical care services, and there is also a growing shortage of critical care providers. Finding novel ways of utilizing existing resources to provide high quality care to larger populations is essential for filling the gap found between demand and availability of these highly trained providers. Emory Healthcare took on the challenge by developing a program providing real time surveillance monitoring and immediate access to intensivist guided interventions via a remote tele ICU platform. This solution has yielded better outcomes for patients, families and staff in ICUs in rural communities, and the Emory eICU Center also demonstrated an associated decrease in Medicare spending for the patients they served. Burn out in critical care providers is on the rise and seeking potential solutions to ensure retention of those valuable clinicians is extremely important. This session will also discuss how Emory decided to “Turn night into Day” by relocating clinicians to the other side of the world so they could provide night time care to Emory eICU patients during day time hours in Perth Australia.

Cheryl Hiddleson MSN, RN, CENP, CCRN-E
Director, Emory eICU Center
Emory Healthcare

11:45am – 12:30
Nemours Children’s Health System: Proving ROI and Moving Beyond the Pilot Phase to Establish a Fully Integrated and Sustainable Virtual Telehealth Program

Can telehealth generate cost savings for your health system? What does it take to turn many small telehealth pilots into an enterprise-wide operational model? Nemours Children’s Health System is an internationally recognized children’s health system that owns and operates two freestanding children’s hospitals and also offers care at more than 90 locations spread throughout five states and now can provide that care virtually via Nemours CareConnect. Nemours was among the very first pediatric health systems to offer direct-to-consumer telehealth. The system released two published studies analyzing the cost benefits of telehealth. The first, a retrospective data analysis of visits conducted on Nemours direct-to-consumer telehealth program, Nemours CareConnect, demonstrates how telehealth creates a new funnel of revenue for the system. The second study focuses on the decreased costs and wait times associated with Nemours’ telemedicine sports medicine program. This presentation will review the results of these studies and will discuss how CareConnect has been scaled across a pediatric health system - leading to high patient, family and provider satisfaction.

Carey Officer
Operational Vice President
Nemours CareConnect
Center for Health Delivery Innovation
Nemours Children's Health System

12:30 – 1:15pm
Lunch

1:15pm – 2:00pm
Leveraging Telehealth Within The Four Walls

While provider organizations have placed considerable emphasis on using telehealth to reach patients beyond the four walls of the hospital, telehealth initiatives present numerous opportunities to virtualize and streamline care for patients within and across a health system. NewYork-Presbyterian has invested in a robust telehealth infrastructure to more effectively treat patients within its 10 hospitas. This session will discuss the considerable efficiencies gained through virtualizing inpatient and outpatient care. The talk will review how NYP’s virtual programs have transformed emergency care, inpatient consults, medication reconciliation, and patient observation across the enterprise.

Graeme Ossey
Manager, Innovation
New York Presbyterian

2:00pm – 2:45pm
Telemedicine A to Z

This will be a presentation will discuss an enterprise wide approach to how Thomas Jefferson University Hospitals engaged telemedicine, including an overview of the JeffConnect program and how it was initially positioned compared to where it has presently evolved. The talk will debunk the myths of why telehealth/telemedicine will not work, and also review the evidence gap that exists in telemedicine literature. The presentation will also explore common use cases at Jefferson, telemedicine training and level setting, webside manner, the physical exam and the business model.

Frank D. Sites, MHA, BSN, RN
Director, Telehealth and JeffConnect
Jefferson Health

2:45pm – 3:15pm
Networking & Refreshments Break

3:15pm – 4:00pm
Panel Discussion: Transforming Care Delivery Through Telehealth and Innovative Approaches

The Panel of experts from leading hospitals and health systems will share their perspectives on how to transform care delivery utilizing Telehealth and innovative approaches. The Panel Discussion will explore innovative telehealth platforms, how to view Telehealth as a conduit for continuity of care, and integrating Telehealth into primary care.

Les Jebson, FACHE, FACMPE, MHA
Executive Director, Clinical Strategy
Texas A&M University Health Science Center

William Manzie, MBA
Administrative Director of Telehealth Strategy
Memorial Healthcare System

4:00pm – 4:45pm
Telehealth Technology Soup – How to Navigate & Utilize Multiple Technologies To Deliver Telehealth

Building telehealth solutions is clinical transformation and necessitates the use of multiple technologies. When delivering telehealth services at scale, one must consider carefully which technologies to utilize and in what architecture. This session will discuss the Virtual Health System that Providence St. Joseph Health has built to deliver their telehealth solutions to over100 sites. Session topics will include how to navigate and utilize multiple technologies, the pros and cons of different technology strategies, and understanding the challenges of large scale telehealth networks.

Zachary Griffin, MBA, MHA
Director Product Management, Tele-Neurology Service Line Director
Providence St. Joseph Health

4:45pm - 5:30pm
An Update On the New Policy and Legal Issues in Telehealth

This talk will cover legal and policy issues regarding emerging care delivery technologies that have developed in the healthcare arena over a approximately the past decade. Topics covered will include telemedicine, remote monitoring, and other innovative procedural devices, healthcare software/applications (including clinical decision support systems and mobile medical apps). Recent changes in Medicare reimbursement policies and an overview of state telemedicine laws will be reviewed. 

John Scott, MD, M.Sc
Medical Director for Telemedicine
Associate Professor
UW Medicine

5:30pm
End of Day One

Day Two – Tuesday, May 21, 2019

7:15am – 8:00am
Networking Breakfast

8:00am – 8:15am
Chairperson’s Remarks

8:15am – 9:00am
Expanding Care Access Through Video Visits

In the past four years, video visits at UCSF have gone from an unutilized opportunity to a widely adopted, routinely used clinical tool. Video visits are available to patients in over 100 primary and specialty clinics and occur over 85times per day. This session will describe the path taken to achieve this success, including team structure and governance, implementation strategies and tools, as well as metrics used to identify both accomplishments and areas for improvement.

Linda Branagan, PhD
Director, Telehealth Programs
University of California, San Francisco

9:00am – 9:45am
School-Based Telehealth: An Overview and Integrating it with Your Organizational Strategy

The University of Kansas Medical Center, Center for Telemedicine and Telehealth, has been providing school-based telehealth since 1997. At that time it was implemented in urban Kansas City, Kansas where many school-aged children were underserved in their health care needs and experienced many barriers to receiving health care. School nurses’ offices were equipped with telehealth technology and could connect with pediatricians and mental health specialists at the medical center during the school day. Later in the early 2000’s, rural Kansas school districts were similarly outfitted and could provide care with an adapted model that utilized local health care providers. In this presentation, operational, financial, and technical issues will be addressed. Current Kansas initiatives and examples of other school based programs around the United states will be provided, as well as lessons learned and suggestions for how school-based telehealth can integrate with a health system or community health center business strategy.

Ryan Spaulding, PhD
Vice Chancellor, Community Engagement
Acting Director, Center for Telemedicine & Telehealth
Research Associate Professor, Department of Biostatistics
University of Kansas Medical Center

9:45am – 10:15am
Networking & Refreshments Break

10:15am – 11:00am
Teleneurology Service Provided via Tablet Technology:3-year Outcomes and Physician Satisfaction

In a 2013 report, the Association of American Medical Colleges Center for Workforce Studies estimated the ratio of neurologists to patients in Tennessee to be 1:28,567. To address this state shortage, Vanderbilt University Medical Center (VUMC) implemented a teleneurology consult service in 2014. This presentation will discuss how using iPads linked through a HIPAA-compliant, secure network, VUMC neurologists perform real-time video examinations on patients in eleven community-based hospitals. Images are uploaded and viewed in Jenesis, a medical image storage and transfer application developed at VUMC. The talk will review how Teleneurology provided via low-cost tablet technology, and is an effective way to elevate the level of specialty neurologic care provided in community hospitals, enabling most patients to remain closer to their homes and families.

David Charles, M.D.
Professor and Vice-Chairman of Neurology
Chief Medical Officer
Vanderbilt Neuroscience Institute
Vanderbilt University Medical Center

11:00am – 11:45pm
Leveraging Telehealth to Manage Chronic Disease

Through the Integration of scheduled video visits into primary care practices, Spectrum Health was able to provide direct and convenient access to primary care providers for patients with chronic conditions. This presentation will discuss how Spectrum Health providers are able to follow up and manage care with established patients for chronic disease while the patient remains in their home to access care. We have added remote patient monitoring technology to further the impact that the program has. In 12 months the organization have increased from one practice to 20 practices with a plan to scale to all of primary care. Of the 90,000 virtual visits that Spectrum Health has conducted, this work is the most transformative. 

Joseph M. Brennan
Senior Director, MedNow
Spectrum Health

11:45am - 12:30pm
Using Telepsychiatry to Reduce Emergency Departments’ Length of Stay and Enhancing Value: 5- Years’ Experience of the North Carolina Statewide Telepsychiatry Program(NC-STeP)

Mental disorders are common and they are associated with high levels of distress, morbidity, disability, and mortality1. Many people with these disorders do not have access to psychiatric services due to the shortage and maldistribution of psychiatrists. This has resulted in patients going to hospital emergency departments (EDs) to seek services, resulting in long lengths of stay (LOS) and boarding of psychiatric patients in EDs. The North Carolina Statewide Telepsychiatry Program (NC-STeP) provides telepsychiatry services in hospital emergency departments to individuals experiencing an acute behavioral health crisis. This session will explore the demonstrated benefits of using telepsychiatry in mental health settings, and how to identify the infrastructure needs to implement telepsychiatry services on a statewide level. The talk will also review how North Carolina Statewide Telepsychiatry Program (NC-STeP) is addressing problems in areas of access to quality mental health services.

Sy Atezaz Saeed, MD, MS, FACPsych
Professor and Chair, Department of Psychiatric Medicine
Brody School of Medicine, East Carolina University
Director
North Carolina Statewide Telepsychiatry Program (NC-STeP

12:30pm
Conference Concludes

Workshop Session

12:30 p.m. – 2:30 p.m
The Future of Telehealth Today: Strategic Telehealth Processes and Implementations

Strategic Telehealth Processes and Implementations, The Future of Telehealth Today
This workshop will detail how your organization can implement and sustain successful telehealth programs to reduce costs, improve quality care and outcomes and enhance the patient and family experience. This interactive session will explore how health care organizations are incorporating telehealth technologies to manage costs, broaden access and improve patient care, as well as how to design a highly reliable, cost-efficient and sustainable telehealth program. The Workshop will also review:

• How to understand your market, including engagement channels and their interrelationships (patients, providers and communities).
• How to put together an analysis of macro trends, patient trends and healthcare competitor trends.
• How to perform a comprehensive reimbursement analysis and to optimize reimbursements.
• The best ways to receive feedback from patients and their families on their telehealth experience, what works and what challenges they faced.
• Innovative and creativity can enhance the success of your telehealth program.
• How to structure an outsourced agreement with a third party telehealth provider to ensure high quality, performance measurements and the most market competitive pricing is being provided to your organization.
• How data analytics is critical to the on-going success of your tele-health program, and the insights and strategy are in your data.
• How to create a focused tele-health strategy for your organization.

The session will also share examples of how organizations are taking a strategic approach to telehealth implementations and the innovative examples that it is being used today.

Lisa T. Miller, MHA
Healthcare Margin Improvement Expert, CEO
VIE Healthcare Analytics & Advisory

Lisa Miller, MHA
Founder/CEO
VIE Healthcare Consulting

Lisa Miller is the nation’s leading healthcare consultant. She is a trusted advisor to hospital leaders on operational strategies within technology, telehealth, margin improvement and the patient experience.
Since founding VIE Healthcare® Consulting in 1999, she has become a recognized leader in healthcare operational performance improvement. Lisa and her team have generated over $620 million in financial improvements for their healthcare clients.

Spanning 28 years, Lisa's successful business career has included sales and management positions with leading international healthcare and medical companies. This invaluable experience has refined her finance and operational abilities in the healthcare sector. Lisa’s passion is creativity and innovation which unlocks the doors to break through success and is the fuel for financial and operational transformation. Lisa is the creator of Patient Journey Mapping, an effective qualitative approach for visualizing a patient experience across channels and touchpoints for clinical, operating and financial improvements.

Lisa has also developed proprietary technology in healthcare data optimization for financial improvement and a technology app that increases patient satisfaction through front line driven insights and innovation from patients and their families.

Lisa graduated with a Masters in Healthcare Administration from Seton Hall University in New Jersey. She was nominated to Upsilon Phi Delta; the National Honor Society for Healthcare Administration and has served as the President of the Seton Hall University Chapter of Upsilon Phi Delta. She is the author of the upcoming book ‘The Entrepreneurial Hospital’ being published by Taylor & Francis.

Featured Speakers

Guy Glorioso

Guy Glorioso

Assistant Vice President, Virtual Care

Atrium Health

Jennifer Wessels, MD

Jennifer Wessels, MD

Vice President Medical Practice

SSM Health Medical Group
SSM Healthcare

Julie Reisetter

Julie Reisetter

Senior Director Virtual Care Strategy

Ascension Health

Cheryl Hiddleson MSN, RN, CENP, CCRN-E

Cheryl Hiddleson MSN, RN, CENP, CCRN-E

Director, Emory eICU Center

Emory Healthcare

Carey Officer

Carey Officer

Operational Vice President

Nemours CareConnect
Center for Health Delivery Innovation
Nemours Children's Health System

Joseph M. Brennan

Joseph M. Brennan

Senior Director, MedNow

Spectrum Health

Graeme Ossey

Graeme Ossey

Manager, Innovation

New York Presbyterian

Frank D. Sites, MHA, BSN, RN

Frank D. Sites, MHA, BSN, RN

Director, Telehealth and JeffConnect

Jefferson Health

Les Jebson, FACHE, FACMPE, MHA

Les Jebson, FACHE, FACMPE, MHA

Executive Director, Clinical Strategy

Texas A&M University Health Science Center

William Manzie, MBA

William Manzie, MBA

Administrative Director of Telehealth Strategy

Memorial Healthcare System

Zachary Griffin, MBA, MHA

Zachary Griffin, MBA, MHA

Director Product Management, Tele-Neurology Service Line Director

Providence St. Joseph Health

Linda Branagan, PhD

Linda Branagan, PhD

Director, Telehealth Programs

University of California, San Francisco

Ryan Spaulding, PhD

Ryan Spaulding, PhD

Vice Chancellor, Community Engagement, Research Associate Professor, Department of Biostatistics

University of Kansas Medical Center

John Scott, M.D., M.Sc.

John Scott, M.D., M.Sc.

Medical Director for Telemedicine, Associate Professor

UW Medicine

Sy Atezaz Saeed, MD, MS, FACPsych

Sy Atezaz Saeed, MD, MS, FACPsych

Chairman

Department of Psychiatry and Behavioral Medicine
Executive Director of Behavioral Health Service Line
Vidant Health
Director of the Center for Telepsychiatry
East Carolina University

Lisa T. Miller, MHA

Lisa T. Miller, MHA

Healthcare Margin Improvement Expert, CEO

VIE Healthcare Analytics & Advisory

David Charles, MD

David Charles, MD

Professor and Vice-Chairman of Neurology, Chief Medical Officer, Vanderbilt Neuroscience Institute

Vanderbilt University Medical Center

Venue

Miami beach

 

Venue
Miami Beach Edition Hotel
2901 Collins Avenue
Miami Beach, FL 33140
786-257-4500

 

“Mention BRI Network to get a discounted rate of $269/night” or use link below:

Book your group rate for BRI Network Conference May 2019 

 

Sponsor(s) and Exhibitor(s)

Exhibitor(s)

 

AngioScreen® AngioScreen®, the unique process of integrated vascular disease screening, is an easy-to-take, non-invasive screening lasting 10 minutes providing immediate information about circulation, risk of heart disease, stroke and AAA. Key tests include: ultrasound of left and right carotid arteries, ABI, EKG, BMI and abdominal aorta ultrasound. An instant one-page color printout and digital record is provided post screening along with a consultation and educational booklet. AngioScreen® is licensed to hospitals as a community and occupational preventative health and education outreach program. AngioScreen® identifies previously undetected conditions and encourages participants to enter mainstream medicine for follow-up patient care. FREE for Conference Attendees!

 

Iron Bow Healthcare Solutions empowers providers and patients through the implementation of telehealth. Through our knowledge of the healthcare industry, the depth of our technical expertise, and our workflow process awareness, we enable enhanced patient outcomes through increased access to remote care.

 

Yorktel Yorktel (www.yorktel.com) is a leading global, cloud platform and managed services provider for healthcare communications. Yorktel’s Univago HE Telehealth Platform enables customers, on one universal platform, to successfully integrate secure, reliable 2-way audio video into all patient/clinician interactions, with unique workflows designed to fit any patient engagement, safety or assessment need. For more information, visit Yorktel online at http://www.yorktel.com. Follow Yorktel on Twitter: @yorktelcorp.

FAQ

Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket
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