8:15 – 8:30am   Chairperson’s Opening Remarks

8:30 – 9:15am Building ROI-Driven Remote Monitoring Programs
Examine various staffing models and understand how different approaches impact program costs, scalability and effectiveness across various organizational contexts. Discover strategies for determining appropriate technology investments while balancing functionality requirements against budget constraints and expected returns. Review real-world case studies from organizations that have achieved positive ROI through operational efficiency, increased patient engagement and optimized reimbursement strategies. The speaker will share proven methodologies for building business cases that gain leadership buy-in and secure necessary resources for program success. Walk away with templates and tools for developing your own ROI analysis and program justification.

9:15 – 10:00am Optimizing RPM Reimbursement & Revenue Cycle Management Master the complexities of RPM billing and reimbursement to maximize program revenue potential across your organization. Topics to be discussed will include:

• Medicare reimbursement requirements and compliance considerations
• Staff training requirements for proper coding and documentation
• Strategies for managing denials and implementing successful appeals processes
• Methods for optimizing collection rates and reducing days in AR
• Revenue cycle workflow integration best practices
• Payer contract negotiation strategies for RPM services
• Performance tracking and reporting frameworks

10:00 – 10:30am
Networking Break

10:30 – 11:15am Building Staff Champions for RPM Success
Healthcare staff are the backbone of any successful RPM program. This session will reveal proven strategies for getting teams excited about remote monitoring technology while addressing common resistance points. We’ll share real-world examples of organizations that transformed skeptical staff into enthusiastic RPM advocates through smart workflow design and targeted training approaches. The speaker will share practical tips for building momentum and maintaining staff buy-in as programs scale.

11:15am – 12:00pm Risk Mitigation & Compliance Frameworks for RPM Success
Essential guidance for developing comprehensive risk management and compliance programs tailored to remote monitoring initiatives. Topics to be discussed will include:

• HIPAA compliance requirements specific to RPM programs
• Documentation standards and retention policies
• Patient consent protocols and engagement guidelines
• Quality assurance program development
• Liability considerations and risk transfer strategies
• Security and privacy framework implementation
• Incident response planning and management
• Staff training and competency assessment programs

12:00 – 1:00pm
Networking Lunch

1:00 – 1:45pm
Choosing the Right RPM Technology Stack: A Roadmap for Success
Get hands-on guidance for selecting and implementing RPM technology that scales with your program needs. We’ll walk through practical approaches for vendor evaluation, EHR integration and infrastructure planning that set your program up for long-term success. Learn critical factors for assessing total cost of ownership and avoiding common implementation pitfalls that can derail your initiative. Understand key security and reliability requirements to protect patient data while ensuring consistent service delivery. Take away real-world implementation timelines and deployment strategies from organizations that have successfully scaled their RPM programs.

1:45 – 2:45pm
Panel: Measuring & Demonstrating RPM Program Value
Join industry leaders as they share diverse perspectives on defining success metrics and tracking ROI for remote monitoring initiatives. Topics to be discussed will include:

• Approaches for developing balanced scorecards that capture both financial and operational performance indicators.
• Methodologies for measuring patient engagement, satisfaction and clinical outcomes that demonstrate program value. 
• Strategies for data collection, analysis and reporting that effectively communicate results to key stakeholders. 
• Real-world examples of ROI analysis and value demonstration that have secured continued program support and funding.
• Best practices for ongoing program evaluation and optimization that drive sustainable growth.

2:45 – 3:15pm
Networking Break

3:15 – 4:00pm   RPM Operations: Setting Up Your Program for Success
Explore the essential building blocks of efficient remote monitoring programs, from streamlined patient onboarding to optimized monitoring workflows. In this session learn about field-tested approaches from leading healthcare organizations that achieved operational excellence through smart program design. Topics to be discussed will include:

• Proven enrollment and device deployment strategies that minimize staff burden and accelerate patient uptake
• Resource allocation models that balance monitoring workload while ensuring timely patient response
• Inventory management and maintenance protocols that reduce costs and prevent service disruptions

4:00 – 4:45pm
RPM Market Trends & Growth Opportunities for 2025
Examine what’s driving the explosive growth in remote monitoring, from payment reforms to changing patient preferences. Learn about real-world strategies for capitalizing on emerging opportunities in the rapidly evolving RPM landscape. Topics to be discussed will include:

• Latest reimbursement trends and regulatory shifts impacting program viability
• Innovative business models that leading health systems are using to scale RPM offerings
• Strategic partnership opportunities that accelerate market penetration while managing risk

4:45pm
End of Day One

8:30 – 9:15am
The New Economics of Remote Monitoring: Value-Based Care Partnerships As RPM adoption accelerates, innovative payment models are transforming care delivery economics. Leading health systems are forging strategic partnerships with commercial payers, developing shared savings arrangements tied to remote monitoring outcomes. Through standardized metrics and proven ROI frameworks, these organizations demonstrate significant cost reductions while improving population health management. This session will explore real partnership examples and negotiation strategies that drive sustainable program growth.

9:15 – 10:00am Smart Budgeting: Building the Financial Foundation for RPM Success
The difference between thriving and struggling RPM programs often comes down to sound financial planning. This session will explore practical budgeting approaches that account for the full spectrum of program costs – from technology investment to ongoing operations. Drawing from real healthcare system examples, you’ll learn proven methods for resource allocation, cost containment and ROI tracking that keep programs financially sustainable as they scale.

10:00 – 10:30am
Networking Break

10:30 – 11:15am Meeting Medicare’s New RPM Requirements
Recent OIG findings have reshaped Medicare’s approach to remote monitoring oversight. This session will unpack the three essential RPM components now required for reimbursement and reveals practical strategies for maintaining compliance without sacrificing efficiency. Discover field-tested documentation protocols and safeguards that protect your program while optimizing revenue capture in today’s heightened regulatory environment.

11:15am – 12:00pm
Finding Your Best RPM Patients: A Data-Driven Approach
Recent research shows RPM delivers the highest value for specific patient populations, especially those with hypertension, heart failure and poorly controlled chronic conditions. Drawing from evidence-based studies and health system experiences, we’ll explore proven selection criteria that maximize both clinical outcomes and financial returns. Learn practical screening tools and reassessment protocols that keep your program focused on patients who benefit most from remote monitoring services.

12:00pm
Conference Concludes

• Develop compliance frameworks aligned with current Medicare requirements 
• Create efficient documentation workflows across all RPM components
• Build monitoring systems for device usage and patient engagement
• Design staff training to ensure consistent compliance practices