2025 Patient Safety & Quality Summit
Transforming Healthcare through Safety Innovation, Quality Excellence & Cultural Change
February 27-28, 2025 * Hyatt Regency * Austin, TX
2025 Patient Safety & Quality Summit
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The Patient Safety & Quality Summit brings together healthcare leaders, safety professionals and quality improvement experts to address the evolving challenges in delivering safe, high-quality patient care. This summit will provide a crucial platform for sharing innovative strategies, evidence-based practices and emerging solutions that are shaping the future of patient safety.
As healthcare organizations navigate complex challenges from workforce burnout to technological integration, this conference will deliver practical insights and actionable frameworks for building robust safety cultures. Through interactive sessions, case studies and peer-to-peer networking, attendees will gain valuable perspectives on implementing high-reliability principles, advancing diagnostic excellence and fostering psychological safety.
Hosted by Business Research Intelligence Network, this summit features thought leaders and practitioners who are pioneering new approaches to patient safety and quality improvement. The program combines strategic discussions with hands-on learning opportunities, ensuring participants leave with both vision and practical tools to advance their organization's safety journey.
Who Should Attend?
From Hospitals/Health Systems/Health Plans
* Patient Safety
* Quality
* Risk Management
* Medical Director
* Clinical Director
* ICU/Emergency Medicine
* Neonatal
* Urgent Care
* Pharmacist
* Anesthesiologist
* Chief Nursing Officer
* RN
* Chief Medical Officer
* Infection Prevention
* Patient Wellbeing
* Performance Improvement
* Surgeons
* Surgical
* Patient Experience
* Intensive Care
Conference Agenda
Day One - Thursday, February 27, 2025
7:15am – 8:00am
Conference Registration & Networking Breakfast
8:00am – 8:15am
Chairperson's Opening Remarks
8:15am – 9:00am
Reimagining Patient Safety in the Age of AI and Digital Transformation
Healthcare's digital revolution brings both opportunities and risks for patient safety. This session will explore how artificial intelligence and emerging technologies are reshaping safety protocols while examining essential guardrails needed for responsible implementation. Through real-world case studies, discover how leading organizations are leveraging AI to enhance error prevention, risk prediction and clinical decision support. The discussion will address key considerations for maintaining human oversight and ethical deployment of AI-driven safety solutions. Practical insights will be shared on building the necessary infrastructure and governance frameworks for technology-enabled safety initiatives.
9:00am – 9:45am
Building Psychological Safety: The Foundation for High Reliability Organizations
Creating an environment where staff feel safe to speak up about safety concerns represents a cornerstone of reliable healthcare delivery. This dynamic session examines proven strategies for fostering psychological safety across all levels of the organization. A leading safety culture expert will share insights on breaking down hierarchical barriers that impede open communication. Through interactive discussion, participants will explore effective approaches for encouraging error reporting and promoting a just culture. Key takeaways include:
- Practical tools for measuring and improving psychological safety
- Leadership behaviors that reinforce speaking up
- Methods for addressing disruptive behaviors that threaten safety culture
- Strategies for embedding psychological safety in daily operations
9:45am – 10:15am
Networking & Refreshments Break
10:15am – 11:00am
Evolving Healthcare Event Analysis for Modern Challenges
Traditional approaches to incident investigation are evolving toward more nuanced methods that consider system complexity and human factors. This engaging session will introduce emerging frameworks for safety event analysis that move beyond simple cause-and-effect thinking. Drawing from high-reliability industries, discover how healthcare organizations are adopting sophisticated approaches to understanding and learning from safety events. Examples will illustrate how leading institutions are implementing these new methodologies to drive meaningful improvement.
11:00am – 11:45am
Reducing Cognitive Bias and Improving Clinical Decision Making
Diagnostic errors remain a critical patient safety challenge requiring innovative solutions. Through examination of recent research and real cases, this session will delve into the cognitive factors that contribute to diagnostic mistakes. The presenter will demonstrate practical tools for debiasing clinical reasoning and strengthening diagnostic processes. Participants will learn strategies for creating robust systems that support accurate and timely diagnosis while exploring the role of patient engagement in diagnostic improvement.
11:45am – 12:30pm
Addressing Workforce Wellbeing and Burnout
Healthcare worker burnout directly impacts patient safety yet traditional approaches often fall short. This thought-provoking session examines the inextricable link between workforce wellbeing and safe care delivery. Through analysis of successful programs, discover holistic approaches for supporting healthcare workers while maintaining safety standards. The discussion explores how organizations can create sustainable solutions that address both individual and system-level factors affecting workforce resilience.
12:30pm – 1:30pm
Luncheon
1:30pm – 2:15pm
Safety Event Response: Implementing Communication and Resolution Programs
When adverse events occur, how organizations respond can profoundly impact patients, families and care teams. This session will examine best practices for developing comprehensive communication and resolution programs that promote healing and learning. Through case examples, participants will explore effective approaches for disclosure conversations, family support and caregiver recovery. The presenter will share practical frameworks for program development while addressing common implementation challenges.
2:15pm – 3:15pm
Panel: Leading Safety Transformation - Executive Perspectives on Creating Lasting Change
This dynamic panel brings together healthcare executives who have successfully led major safety transformation initiatives. Senior leaders will share candid insights about overcoming resistance, sustaining momentum and embedding safety into organizational strategy. The discussion will explore critical success factors for safety leadership while addressing common pitfalls and practical solutions. Audience members will have the opportunity to engage panelists in dialogue about their most pressing safety leadership challenges.
3:15pm – 3:45pm
Networking & Refreshments Break
3:45pm – 4:30pm
Making High Reliability Work in Everyday Practice
Moving from high-reliability theory to practice requires concrete tools and systematic approaches. This interactive session showcases practical methods for operationalizing high-reliability concepts in everyday work. Through simulation exercises, participants will practice using specific tools for enhancing situational awareness and reducing operational risks. Real examples will demonstrate how organizations have successfully embedded reliability principles into standard work while maintaining efficiency.
4:30pm – 5:15pm
Measuring What Matters: Next Generation Safety Metrics and Analytics
Traditional safety metrics often fail to capture the full spectrum of harm and improvement opportunities. This forward-looking session explores innovative approaches to safety measurement and analytics that provide deeper insights into organizational performance. The presenter will share emerging frameworks for comprehensive safety measurement while demonstrating how advanced analytics can drive proactive risk reduction. Practical guidance will be provided on developing meaningful safety dashboards and leveraging data for improvement.
5:15pm
End of Day One
Day Two – Friday, February 28, 2025
7:15am – 8:00am
Networking Breakfast
8:00am – 8:15am
Chairperson's Remarks
8:15am – 9:00am
Safety Culture 2.0: Evolving Beyond Basic Implementation
Organizations with established safety programs face unique challenges in maintaining momentum and reaching new levels of excellence. This session will explore advanced strategies for maturing safety culture beyond initial implementation. Through examination of high-performing organizations, participants will learn approaches for deepening staff engagement and hardwiring safety practices. The discussion will address common plateaus in culture development and methods for breakthrough improvement.
9:00am – 9:45am
Health Equity as a Safety Imperative: Addressing Disparities in Care Quality
Safety initiatives must explicitly consider equity to ensure all patients receive reliably safe care. This crucial session examines the intersection of health equity and patient safety while providing practical approaches for identifying and addressing disparities. Through analysis of successful programs, participants will learn methods for incorporating equity considerations into safety work. The presenter will share frameworks for equitable safety event review and improvement planning.
9:45am – 10:15am
Networking & Refreshments Break
10:15am – 11:00am
Patient Partnership: Elevating the Voice of Lived Experience in Safety Work
Meaningful patient engagement can dramatically enhance safety improvement efforts. This compelling session showcases innovative approaches for partnering with patients and families in safety initiatives. Through powerful stories and examples, participants will explore effective methods for incorporating patient perspectives into safety work. The discussion will address practical considerations for patient partnership while highlighting successful models from leading organizations.
11:00am – 11:45am
Building Resilient Systems
Moving beyond traditional safety frameworks requires understanding how things usually go right. This thought-provoking session introduces Safety-II concepts and methods for learning from successful operations. The presenter will demonstrate practical approaches for identifying and spreading positive deviance in healthcare delivery. Participants will explore how combining Safety-I and Safety-II approaches can create more resilient systems.
11:45am – 12:30pm
The Future of Patient Safety: Emerging Trends and Next Frontiers
As healthcare continues rapid transformation, safety practices must evolve to address new challenges. This forward-looking session examines emerging trends and future directions in patient safety work. Through analysis of industry developments and research, participants will gain insight into preparing their organizations for tomorrow's safety challenges. The discussion will explore implications of healthcare evolution while providing practical guidance for future-proofing safety programs.
12:30pm
Conference Concludes
Workshop - Friday, February 28, 2025
12:45pm – 2:45pm
Workshop: Implementing a Comprehensive Safety Program - From Strategy to Execution
This workshop will provide a deep dive into developing and implementing an effective organizational safety program. Participants will learn proven approaches for assessing current state, designing improvement initiatives and driving sustainable change. Through hands-on exercises, attendees will practice using specific tools for safety program development while receiving expert guidance on implementation challenges. The session will incorporate real-world examples and lessons learned from successful programs. Case studies will illustrate common pitfalls and practical solutions for program execution. Interactive discussions will allow participants to apply concepts to their own organizational contexts. The workshop will provide frameworks and templates that can be immediately applied to advance safety work.
Learning Objectives:
- Develop a strategic framework for comprehensive safety program development
- Master practical tools and methods for implementing safety initiatives
- Learn effective approaches for engaging stakeholders and building buy-in
- Create action plans for advancing safety work in your organization
Featured Speakers
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Venue
Hyatt Regency Austin
208 Barton Springs Road
Austin, TX 78704
512-477-1234
Sponsors and Exhibitors
FAQ
Are there group discounts available?
- Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee
Are there discounts for Non-Profit/Government Organizations?
- Yes – please call us at 800-743-8490 for special pricing
What is the cancellation policy?
- Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.
Can the registration be transferred to a colleague?
- Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title
Where can I find information on the venue/accommodations?
- Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.
What is the suggested dress code?
- Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket
