2024 Star Ratings & Quality Improvement Summit

September 16-17, 2024 * JW Marriott Camelback Resort * Scottsdale, AZ

2024 Star Ratings & Quality Improvement Summit

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The Star Ratings & Quality Improvement Summit, hosted by Business Research Intelligence Network, is a must-attend event for healthcare professionals seeking to enhance their understanding of the evolving landscape of Star Ratings and drive meaningful improvements in quality of care. This comprehensive two-day conference brings together industry experts, thought leaders and innovators to share cutting-edge strategies, best practices, and real-world case studies in the realm of Star Ratings and quality improvement.

Attendees will gain valuable insights into the latest regulatory updates, industry trends and technological advancements shaping the future of healthcare quality. Participants will explore a wide range of critical topics, including data analytics, member engagement, health equity, social determinants of health, provider collaboration, and value-based care models.

By attending the Star Ratings & Quality Improvement Summit, healthcare professionals will acquire practical tools, actionable strategies, and a renewed sense of purpose to navigate the challenges and opportunities in the evolving world of Star Ratings. The conference provides an unparalleled platform for networking, knowledge sharing, and collaboration among peers, fostering a culture of innovation and continuous improvement in the pursuit of healthcare excellence.

Who Should Attend?

From Health Plans/Health Systems/ Managed Care Organizations:

 

  • Chief Executive Officers
  • Chief Operating Officers
  • Chief Financial Officers
  • Chief Marketing Officers
  • Chief Medical Officers
  • Chief Strategy Officers
  • Chief Pharmacy Officers
  • Chief Information Officers

Also Presidents, Vice Presidents, Directors and Managers of:

  • Star Ratings
  • Medicare
  • Senior Products
  • Quality Improvement
  • Marketing
  • Compliance
  • Care Management
  • Operations
  • Strategy
  • Business Development
  • Regulatory Affairs
  • Risk Management
  • Utilization Management
  • Business Development
  • Medicare Stars
  • Medicare Advantage
  • Government Programs
  • Data & Analytics
  • Sales
  • Medical
  • Product Development
  • Finance
  • Quality
  • Pharmacy
  • Disease Management
  • Community Health
  • Network Management
  • Pharmacy

Also of interest to Pharmacy Benefit Managers; Solution Providers; Healthcare Consultants; Vendors

 

Conference Agenda

Day One - Monday, September 16, 2024

7:15am – 8:00am

Conference Registration & Networking Breakfast

 

8:00am – 8:15am

Chairperson's Opening Remarks

 

8:15am – 9:00am

The Future of Star Ratings: Adapting to Regulatory Changes and Industry Trends

This session provides an overview of the latest regulatory updates and industry trends shaping the future of Star Ratings. Gain valuable insights into how these changes will impact health plans and Medicare Advantage plans. Attendees will learn about the potential challenges and opportunities presented by these developments and how to proactively adapt their strategies to stay ahead of the curve. The speaker will also discuss the importance of staying informed and engaged with regulatory bodies and industry associations to ensure ongoing success in the evolving Star Ratings landscape.

 

9:00am – 9:45am

Leveraging Data Analytics to Improve Quality Measures and Star Ratings

In this session learn how advanced data analytics can be harnessed to identify areas for quality improvement and drive better Star Ratings. Hear about successful strategies for utilizing data to enhance performance. Attendees will gain a deeper understanding of the key metrics and data points that most significantly impact Star Ratings and how to leverage this information for targeted interventions. The session will also explore the role of predictive analytics and machine learning in identifying at-risk populations and proactively addressing potential quality gaps.

 

9:45am – 10:15am

Networking & Refreshments Break

 

10:15am – 11:00am

Engaging and Empowering Members for Better Health Outcomes

Discover innovative approaches to member engagement and empowerment that lead to improved health outcomes and higher Star Ratings. This session will showcase effective tools and strategies for fostering member involvement in their healthcare journey. Attendees will learn about the latest technologies and communication channels for reaching and engaging members, as well as best practices for tailoring interventions based on member preferences and needs. The speaker will also discuss the importance of creating a seamless and personalized member experience across all touchpoints to drive long-term engagement and loyalty.

 

11:00am – 11:45am

Addressing Health Equity in Star Ratings and Quality Improvement Initiatives

Explore the critical role of health equity in Star Ratings and quality improvement efforts. Panelists will discuss best practices for identifying and addressing disparities, ensuring equitable care delivery, and improving outcomes for underserved populations. Attendees will gain insights into the social, economic, and environmental factors that contribute to health inequities and learn about evidence-based strategies for mitigating these disparities. The session will also highlight the importance of cultural competency and community partnerships in advancing health equity goals.

 

11:45am – 12:30pm

Integrating Social Determinants of Health into Quality Improvement Strategies

Understand the significance of social determinants of health (SDOH) in driving quality improvement and Star Ratings. This session will provide practical guidance on incorporating SDOH data and interventions into your organization's quality strategy. Attendees will learn about the latest tools and platforms for collecting and analyzing SDOH data, as well as best practices for integrating this information into clinical workflows and care management programs. The speaker will also discuss the importance of cross-sector collaboration and partnerships in addressing SDOH and driving meaningful improvements in health outcomes.

 

12:30pm – 1:30pm

Luncheon

 

1:30pm – 2:15pm

Maximizing the Impact of Provider Engagement on Star Ratings

Examine the crucial role of provider engagement in achieving better Star Ratings. Learn proven strategies for collaborating with providers, aligning incentives, and driving continuous quality improvement. Attendees will gain insights into the key drivers of provider engagement and learn about innovative approaches for fostering a culture of quality and accountability among network providers. The session will also explore the potential of value-based payment models and performance feedback mechanisms in motivating providers to excel in quality measures.

 

2:15pm – 3:15pm

Panel: Overcoming Challenges in Medication Adherence and Pharmacy Quality Measures

This panel discussion brings together experts to share their experiences and insights on tackling the challenges associated with medication adherence and pharmacy quality measures. Panelists will offer practical solutions and best practices for improving performance in these critical areas. Attendees will learn about the latest technologies and interventions for promoting medication adherence, as well as strategies for collaborating with pharmacies and engaging members in their medication management. The panel will also discuss the importance of data-driven insights and targeted outreach in identifying and addressing adherence barriers.

 

3:15pm – 3:45pm

Networking & Refreshments Break

 

3:45pm – 4:30pm

Leveraging Technology and Digital Solutions to Enhance Member Experience and Quality

Explore cutting-edge technologies and digital solutions that can revolutionize member experience and drive quality improvement. This session will showcase real-world examples of successful technology implementations and their impact on Star Ratings. Attendees will learn about the latest innovations in telehealth, remote monitoring, and digital therapeutics, as well as best practices for integrating these solutions into existing care models. The speaker will also discuss the importance of user-centered design and continuous iteration in developing effective and engaging digital health tools.

 

4:30pm – 5:15pm

Navigating the Evolving Landscape of Star Ratings and Quality Improvement: Key Takeaways and Future Outlook

This session will provide a forward-looking perspective on the future of Star Ratings and quality improvement. Attendees will leave with actionable insights and strategies to navigate the evolving landscape. The speaker will highlight the most significant trends and challenges on the horizon and offer practical guidance on how to position your organization for long-term success in the face of these changes. The session will also emphasize the importance of continuous learning, adaptability, and collaboration in driving ongoing quality improvement and Star Ratings excellence.

 

5:15pm

End of Day One

Day Two – Tuesday, September 17, 2024

7:15am – 8:00am

Networking Breakfast

 

8:00am – 8:15am

Chairperson's Remarks

 

8:15am – 9:00am

Implementing Effective Care Management Programs to Drive Quality Improvement

This session delves into the design and implementation of successful care management programs that contribute to better quality outcomes. Learn best practices for identifying high-risk members, coordinating care, and measuring program effectiveness. Attendees will gain insights into the key components of a comprehensive care management strategy, including risk stratification, care planning, and care coordination. The speaker will also discuss the importance of leveraging technology and data analytics to support care management efforts and drive continuous improvement.

 

9:00am – 9:45am

Leveraging Patient-Reported Outcomes (PROs) for Quality Improvement

Explore the potential of patient-reported outcomes (PROs) in driving quality improvement initiatives. Gain insights into best practices for collecting, analyzing, and utilizing PRO data to enhance care delivery and patient satisfaction. Attendees will learn about the latest tools and platforms for capturing PRO data, as well as strategies for integrating this information into clinical decision-making and quality improvement processes. We will also highlight the importance of patient engagement and education in ensuring the success of PRO-based quality improvement efforts.

 

9:45am – 10:15am

Networking & Refreshments Break

 

10:15am – 11:00am

Collaborating with Community Partners to Address Social Determinants of Health

Learn how partnerships with community organizations can help address social determinants of health and improve quality outcomes. This session will highlight successful collaboration models and provide guidance on establishing effective community partnerships. Attendees will gain insights into the key steps for identifying and engaging relevant community partners, as well as best practices for aligning goals, resources, and metrics for success. We will also discuss the importance of cultural competency and trust-building in fostering sustainable and impactful community partnerships.

 

11:00am – 11:45am

Driving Quality Improvement through Value-Based Care Models

Examine the role of value-based care models in promoting quality improvement and better health outcomes. Discover strategies for aligning incentives, measuring performance, and fostering a culture of continuous improvement within value-based frameworks. Attendees will learn about the different types of value-based care models and their potential impact on quality measures and Star Ratings, as well as hear about challenges and opportunities associated with transitioning to value-based care and provide practical guidance on how to navigate this shift successfully.

 

11:45am – 12:30pm

The Path Forward: Innovating for Excellence in Star Ratings and Quality Improvement

This session will challenge attendees to embrace innovation and chart a path forward for excellence in Star Ratings and quality improvement. The speaker will share visionary ideas and practical strategies for driving transformative change in the healthcare landscape. Attendees will leave with a renewed sense of purpose and a clear roadmap for advancing quality improvement efforts within their organizations. The session will also emphasize the importance of collaboration, leadership, and a culture of innovation in achieving long-term success in the evolving world of Star Ratings and quality improvement.

 

12:30pm

Conference Concludes

 

Workshop - Tuesday, September 17, 2024

12:45pm – 2:45pm

Workshop: Practical Tools and Techniques for Implementing Quality Improvement Initiatives

This hands-on workshop provides attendees with practical tools and techniques for successfully implementing quality improvement initiatives within their organizations. Participants will engage in interactive exercises and group discussions, leaving with a toolkit of actionable strategies to drive meaningful change.

Learning Objectives:

- Develop a comprehensive understanding of the key components of successful quality improvement initiatives

- Gain hands-on experience with practical tools and techniques for planning, executing, and evaluating quality improvement projects

- Learn best practices for engaging stakeholders, overcoming barriers, and sustaining momentum in quality improvement efforts

- Acquire a toolkit of proven strategies and resources to support the implementation of quality improvement initiatives within your organization

Venue

JW Marriott Scottsdale Camelback Resort & Spa
5402 Lincoln Drive
Scottsdale, AZ 85253
480-948-1700

Sponsors and Exhibitors

 

FAQ

Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket
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