7:15am – 8:00am
Conference Registration & Networking Breakfast 

8:00am – 8:15am
Chairperson’s Opening Remarks 

8:15am – 9:00am
Implementing a Successful RPM Program for Chronic Disease Management
This session will showcase a healthcare organization’s journey in implementing an effective RPM program for chronic disease management, highlighting best practices, outcomes achieved, and lessons learned. The presenter will detail the steps taken to design and launch the program, including selecting the right technology partners, integrating RPM data into clinical workflows, and engaging patients to drive adoption and adherence. Results will be shared demonstrating how the RPM program has improved key metrics such as patient satisfaction, medication adherence, hospital readmissions, and total cost of care. The session will also discuss the challenges encountered along the way and provide recommendations for other organizations looking to implement similar RPM initiatives for managing chronic conditions like diabetes, hypertension and heart failure.

Peter Rasmussen, MD
Chief Clinical Officer
The Clinic by Cleveland Clinic 

9:00am – 9:45am
Taking TeleCritical Care To The Next Level – RRTs, ED, PACU, General Wards
Over the next two days, you will hear much about the benefit of Remote Patient Monitoring (RPM) and the fabulous new technology that exists and is being developed.  Clinical deterioration of patients hospitalized outside the ICU is a source of potentially reversible morbidity and mortality. RPM and early warning systems (EWSs) have been designed and implemented in many hospitals to detect, diagnose, and predict clinical deterioration to institute earlier treatment to reduce further morbidity and potential mortality.  In order to accomplish this, the RPM and clinical workflows need to be synchronized to the patients’ needs and priorities at any stage of their hospitalization.  The potential for RPM to modify and improve patient outcomes requires the integration of the technology with clinical input.  In this session, Michael Ries will explore the opportunities associated with implementing RPM throughout the acute care hospital and the potential to improve patient outcomes and reduce costs.  

Michael Ries, MD, MBA, FCCM, FCCP, FACP
Medical Director, Critical Care and eICU
Advocate Health Care 

9:45am – 10:15am
Networking & Refreshments Break 

10:15am – 11:00am
Foray in Remote Therapeutic Monitoring: Lessons Learned
RPM is fairly new to the virtual healthcare realm. Join me on a retrospective journey as we examine the lessons learned in implementing remote physical therapy into a large health system. How does it differ from RPM? What RPM logic can you reuse? How does RTM overlap with digital medicine? How do you know if an app is ready for integration?

Rebecca Canino, MBA
Executive Director
Office of Telemedicine
Johns Hopkins Medicine 

11:00am – 11:45am
Running a Successful RPM Program: A Compendium of Best Practices

Florence Kariuki MHA, BSN, RN 
Chief Clinical & DEI Officer  
Health Recovery Solutions

11:45am – 12:30pm
Cocreation of Health Data for Learning Health System (LHS)
Introduce to patient monitoring blood pressure as a platform for LHS and focus on how cocreation facilitates feature extraction meaningful to patients and practice performance. Explain how this pragmatic approach using patient’s personal device reflect quality information on fundamental indicators of health and strengthen patient competence and providers performance. Discuss how the process can help to penetrate deep in to the community to enable patients, family, community and allied health services to engage to facilitate LHS goals.  Explore how cocreation of indicators of health (digital-twins) can potentially enable IoT to assist contextually relevant data, connect with appropriate upstream resources, strengthen provider and patient in more than one medical domain. Discuss how the raw data should be assembled to become meaningful information is critical for providers and patients during clinical interaction. Explore spectrum of real-time collection on patient generated health parameters to detect and deploy time sensitive customized response in more than one health domain. The purpose is to emphasize a need for continuous cyclical interaction in chronic diseases conditions. The design is based on following principles; a) context, mechanism and outcome b) technology, task and fit and c) measure, monitor and maintain.

R. A. Ramanujan, MD
Diabetic Care Associates
Whiting Spring Center for Hypertension Management

12:30pm – 1:30pm
Luncheon 

1:30pm – 2:15pm
Optimizing Enrollment and Patient Selection Strategies for Remote Patient Monitoring Programs
This session will explore best practices and key considerations for enrolling and selecting patients for RPM programs. The speaker will discuss how to identify patient populations that are most likely to benefit from RPM interventions, such as those with chronic conditions, high healthcare utilization, or complex care needs. Strategies for engaging and recruiting patients into RPM programs will be shared, including techniques for effective patient education, communication, and onboarding. The session will also cover important factors to consider when selecting patients for RPM, such as technology access and literacy, social determinants of health, and readiness for self-management. Attendees will leave with a framework for developing targeted enrollment and patient selection approaches to optimize the impact and success of their RPM initiatives.

Sandip Zalawadiya, MBBS
Associate Professor of Medicine
Medical Director, Ventricular Assist Device Program
Director, Ambulatory Heart Failure Devices
Vanderbilt University Medical Center 

2:15pm – 3:15pm
Panel: Integrating RPM into Existing Healthcare Ecosystems and Workflows
This panel discussion will bring together industry experts to share insights on successfully integrating RPM into existing healthcare ecosystems and workflows, addressing challenges, and offering actionable strategies. Panelists will discuss key considerations for seamlessly incorporating RPM data into clinical decision-making processes, EHR systems, and care management platforms. They will share best practices for overcoming common barriers to RPM integration, such as interoperability issues, data security concerns, and resistance to change among healthcare staff. The panel will also explore how RPM can be leveraged to enhance care coordination across different settings, such as primary care, specialty care, and home health. Attendees will have the opportunity to ask questions and engage in a dynamic discussion with the panelists, gaining valuable insights from their diverse perspectives and experiences in implementing RPM solutions across various healthcare contexts.

Panelists:

Joanna S. Cavalier, MD
Medical Instructor, Department of Medicine
Hospital Medicine
Associate Medical Director, Digital Strategy Office
Duke University Hospital

Peter Rasmussen, MD
Chief Clinical Officer
The Clinic by Cleveland Clinic 

3:15pm – 3:45pm
Networking & Refreshments Break 

3:45pm – 4:30pm
Go Big! RPM Launches Global Best Practice Growth Strategies
Remote Patient Monitoring (RPM) opens the door to exciting new and proven growth strategies for many health systems. During the session, we’ll explore two foundational growth strategies that drive scale and profitability based on real-life examples. The first growth strategy will explore how a single RPM program can be expanded to other reimbursable opportunities. Based on the two global examples of Mercy Virtual and SEHA Virtual Hospital, the second growth strategy will highlight how to drive scale to an integrated delivery center capability orchestrating physical and virtual care.

Greg Smith
Global Virtual Health Lead
Accenture 

4:30pm – 5:15pm
Designing Effective Patient Engagement Strategies for RPM Adoption and Adherence
This presentation will explore the importance of patient engagement in RPM programs, sharing strategies for driving adoption, promoting adherence, and empowering patients to take an active role in their health management. We’ll dive into the psychological and social factors influencing patients’ willingness to engage with RPM technologies and adhere to monitoring protocols. Evidence-based techniques for motivating and educating patients about the benefits of RPM will be presented, such as personalized onboarding, gamification, and social support. The session will also highlight the role of user-centered design in creating RPM tools and interfaces that are intuitive, accessible, and aligned with patients’ needs and preferences. Attendees will leave with a toolkit of practical strategies for tailoring patient engagement approaches to different populations and settings, ultimately driving better outcomes and satisfaction through RPM programs.

Aaron T. Maguregui
Senior Counsel
Foley & Lardner LLP 

5:15pm
End of Day One

8:00am – 8:15am
Chairperson’s Remarks 

8:15am – 9:00am
The Future of RPM: Emerging Technologies, Trends, and Opportunities
In this forward-looking session, Michael Archuleta, Chief Information Officer at Mt San Rafael Hospital and Clinics, will delve into the transformative potential of Remote Patient Monitoring (RPM) through the lens of emerging technologies, current trends, and future opportunities. As healthcare rapidly evolves, RPM stands at the forefront of this transformation, offering unprecedented capabilities to enhance patient care, streamline operations, and drive financial sustainability. Michael will explore the cutting-edge advancements in artificial intelligence (AI), wearables, and 5G connectivity that are set to revolutionize RPM. He will provide insights on how AI-driven analytics can enable predictive and personalized patient care, how next-generation wearables can enhance real-time monitoring and patient engagement, and how 5G connectivity can support seamless, high-speed data transmission crucial for effective RPM. Additionally, Michael will discuss the impact of shifting healthcare policies, evolving consumer expectations, and dynamic market forces on the future of RPM. He will offer strategic guidance on navigating these changes and leveraging them to position healthcare organizations for success. Attendees will leave this session with a comprehensive understanding of the future RPM landscape and actionable strategies to implement and scale advanced RPM programs. By embracing these emerging technologies and trends, healthcare professionals can drive better patient outcomes, improve operational efficiency, and achieve long-term financial sustainability in an ever-changing healthcare environment. Join us to gain a strategic vision for the future of RPM and to learn how to position your organization at the cutting edge of healthcare innovation.

Michael Archuleta
Chief Information Officer | HIPAA & Information Security Officer
Mt. San Rafael Hospital 

9:00am – 9:45am
Strategies for Gaining Provider Buy-In and Adoption of Remote Patient Monitoring
This session will focus on effective strategies for securing provider buy-in and driving adoption of RPM
programs. The speakers will discuss common barriers to provider adoption and share evidence-based approaches for addressing these challenges. Attendees will learn how to communicate the benefits of RPM to providers, train and support them in the use of RPM technologies and integrate RPM data into clinical workflows. Additionally, the speakers will provide a framework for assessing the value of RPM programs across all phases of implementation, including discovery, deployment, and adoption to facilitate provider buy-in. Participants will leave with a toolkit of strategies for gaining provider buy-in and driving successful RPM adoption based on best practices learned from managing a large-scale multi-site RPM program that has served 26K patients across the country.

Laura Christopherson, EdD, MBA
Digital Practice Enablement Manager
Mayo Clinic Center for Connected Care 

Angela Leuenberger, MS
Digital Practice Enablement Manager
Mayo Clinic Center for Connected Care 

9:45am – 10:15am
Networking & Refreshments Break 

10:15am – 11:00am
RPM Implementation Approaches and Lessons Learned
UCLA Health has implemented multiple Epic Care Companion Pathways in addition to working with a third party remote patient monitoring vendor to manage post- surgical Cardiac and Thoracis patients. This session will explore strategies for successful RPM implementations from ideation to execution and ongoing program management.  This presentation will also highlight the lessons learned from designing an RPM pathway with cross-functional clinical, IT, and operational teams. Attendees will leave the session with implementation strategies they can apply to their organization and considerations for an ongoing successful RPM program.

Heather Hitson
Telehealth Implementation Manager
UCLA Health 

11:00am – 11:45am
Reimbursement Strategies for RPM Services and Corresponding Business Models
The rapid growth of remote patient monitoring technologies offers enormous benefits to the health care community, along with new provider business models and arrangements. When designing a remote patient monitoring offering, companies should explore the various financial opportunities and compensation models. These arrangements must be not only financially viable, but structured to comply with federal and state compliance laws and regulations. This session will focus on legal business models and compensation methodologies in remote patient monitoring. The presentation will address:  Legal and regulatory considerations health care providers should assess when building remote patient monitoring arrangements, as well as understanding remote patient monitoring payment policy and exploring new opportunities for remote patient monitoring services, including emerging RPM business models.

Thomas (T.J.) Ferrante
Partner
Foley & Lardner LLP 

11:45am – 12:30pm
Evaluating the ROI of RPM: Metrics, Cost Savings, and Revenue Generation
This session will focus on creating a business plan for RPM and assessing the return on investment of RPM programs. We will share a framework for calculating the ROI of a comprehensive RPM program with an emphasis on how a centralized support model with scale can achieve positive margins. We will share our health system’s experience in implementing and growing RPM across various clinical use cases. We will cover the nuances of how to code and bill for RPM and CGM to optimize revenue from an RPM program. Attendees will gain practical skills and resources for business planning around RPM in their own health systems and organizations.

Learning Objectives:

1. Learn how to develop a comprehensive business plan for an RPM program that predicts ROI based on predicted volumes and growth in a simple fee-for-service model.
2. Understand RPM and CGM billing and coding nuances with a focus on how to optimize revenue.
3. Develop a framework for articulating the benefits of a centralized RPM program in health system strategic planning.

Kelcie Bullock, MMCi
Product Owner
Digital Strategy Office
Duke Health Technology Solutions
Duke University Hospital 

Joanna S. Cavalier, MD
Medical Instructor, Department of Medicine
Hospital Medicine
Associate Medical Director, Digital Strategy Office
Duke University Hospital 

12:30pm
Conference Concludes

Calling all Beginners and Experts. Start Here! Go Big! How to Set Up a Remote Patient Monitoring program and Drive RPM to the Future – Care Anywhere

Let’s get tactical for the beginner and the expert in this session. We will break down every step of setting up a remote patient monitoring system in your practice and what that will look like for you. We won’t lie; there’s work and disruption, but there are clear steps to success. If you’re an expert in RPM, you can help provide insights.

Learning to use RPM to drive to a future care model – Care Anywhere. Doing so will help your organization align with the expectations described by NCQA in their Care Delivery Anywhere model. So, if you’re ready to start – this workshop is for you. If you have an RPM program and want to be the core of your organization’s future – this workshop is for you.

Greg Smith
Global Virtual Health Lead
Accenture