2023 Patient Flow Management Summit

January 26-27, 2023 * Paris Las Vegas * Las Vegas, NV

2023 Patient Flow Management Summit








About the Conference:

Ensuring timely patient care in the right location with the right clinical team has never been more important. While healthcare systems are making progress toward more value-based, person-centric care practices, most hospitals are experiencing significant operational and financial stress. Costs continue to escalate, while reimbursements are waning.

Thus, flow has become a major concern for hospitals and health systems as both the human and financial aspects result in poor quality care, patient dissatisfaction and lower reimbursement and profitability. Optimizing hospital wide patient flow is critical in delivering high quality patient centric healthcare. Hospitals are examining how to provide the right quality care, in the right place and at the right time.

The influx of the newly insured entering the healthcare system presents greater challenges to hospitals and the necessity to streamline flow and capacity has become enormously vital. As this landscape continues to evolve and dramatically transform, there is a huge shift towards hospital wide collaboration and throughput in order to achieve these goals. Optimizing the ED, decreasing patient wait times and enhancing care coordination are key components to moving the patient quickly, efficiently and safely through the hospital system.

This event features leaders from hospitals and health systems who will share their perspectives, valuable insights and expertise on how to be best equipped for the rapidly evolving landscape of patient flow management.

Who Should Attend?

Medicaid; Medicaid; Commercial Health Plans; Health Systems; Hospitals; Provider Groups; Pharma Organizations; Gov’t and Community Based Organizations

  • Medical Directors
  • CEO’s
  • CFO’s
  • CNO’s
  • Clinical Officers
  • Care/Case Management
  • Population Health
  • Quality Improvement
  • Health and Wellness
  • Accountable Care
  • Physician Groups
  • Community Outreach
  • Foundations
  • Compliance Directors
  • Policy Advisors
  • Social Determinants
  • Innovation Officers
  • Health Equity Officers
  • Behavioral Health

Also of Interest to Vendors and Service Providers

Conference Agenda

Day One - Thursday, January 26, 2023

7:15am – 8:00am

Conference Registration & Networking Breakfast


8:00am – 8:15am

Chairperson’s Opening Remarks


8:15am – 9:00am

A Health System-Wide Approach to Assessing and Designing Patient Flow Management

Patient flow management is a system-wide process, but many healthcare providers do not integrate multiple departments into the process to minimize the time between treatments or medical services for maximum patient throughput. This session will explore the benefits of applying a system-wide patient flow management approach, and identify opportunities for improvements in a healthcare system.


9:00am – 9:45am

Improving Patient Flow and Reducing Emergency Department Crowding

Emergency departments face significant challenges in delivering high quality and timely patient care on an ever-present background of increasing patient numbers and limited hospital resources. A mismatch between patient demand and the ED’s capacity to deliver care often leads to poor patient flow and departmental crowding. These are associated with reduction in the quality of the care delivered and poor patient outcomes. This session will explore planning and implementing patient flow improvement strategies, and several reasons why addressing emergency department (crowding should be at the forefront of your organization's improvement efforts.


9:45am – 10:15am

Networking & Refreshments Break


10:15am – 11:00am

Improving Patient Flow and Efficiency

Optimizing patient flow is critical for healthcare facilities for two main reasons, patient safety and quality of care. Improving patient flow is a way to increase revenue and patient satisfaction. Efficient patient flow will increase healthcare facilities' revenue and, more importantly, keep patients satisfied and safer. Failing to achieve the proper care at the right time puts facilities at an operational efficiency deficit. Which in turn places patients at risk for less than optimum care and potential harm. Achieving hospital-wide patient flow, and ultimately improving outcomes and the experience of care for patients, requires an appreciation of the hospital as an interconnected, interdependent system of care. It also requires strong leadership; in fact, the role of executive leaders is critical for success. This session will explore all this and more, including tips to improve patient flow and efficiency.


11:00am – 11:45am

Decreasing Length of Stay, Readmissions, and ED Diversions

Strained hospital capacity has been linked to poorer health outcomes and higher mortality rates for hospitalized patients. This issue became more prominent during the COVID-19 pandemic as surges of the virus stretched hospitals’ resources to their limits. To relieve overcrowding in the emergency department, patients might be diverted to other EDs, which can cause neighboring EDs to become overcrowded and threaten healthcare quality. Many hospitals struggled with delayed discharges tying up beds and staff time, straining their capacity. This session will explore creating a liaison role to improve communication between providers and case managers, establishing a culture of proactively preparing for discharges, and adding automation and transparency to patient flow.


11:45am – 12:30pm

How Hospitalists Can Improve Throughput and Reduce Readmissions

For a hospital to survive and thrive, the institution must efficiently and effectively treat patients. Even a small lapse could cause severe financial strain. Lately, economic pressure has caused an alarming rate of hospital closures. Hospitals use measures like throughput and readmissions to assess performance. This session will explore how hospitalists can help significantly in improve these metrics.


12:30pm – 1:30pm



1:30pm – 2:15pm

Optimizing Transitions of Care

Transitions of care—when patients move from one health care facility to another or back home—that are poorly executed result in adverse effects for patients. Fortunately, programs can be implemented that enhance collaboration across care settings and improve outcomes, including reducing hospital readmission rates and improving patient flow. Traditional health care delivery models typically do not have mechanisms in place for coordinating care across settings, such as when a patient goes from the hospital to a skilled nursing facility or to home. Transitions can fail because of ineffective patient and caregiver education, discharge summaries that are incomplete or not communicated to the patient and the next care setting, lack of follow-up with primary care providers, and poor patient social support. This session will explore ways to improve transitions of care, including improved communication among healthcare providers, better patient and caregiver education, and coordination of social and health care services.


2:15pm – 3:15pm

Panel: Improving Patient Flow—In and Out of Hospitals and Beyond

Smoothing the flow of patients in and out of hospitals and other healthcare settings can help to reduce overcrowding, prevent poor handoffs, and avoid delays, all of which may worsen as more people gain access to insurance coverage and care. Many hospitals and health systems are pursuing strategies to improve patient flow such as orchestrating the arrival and discharge of patients undergoing elective procedures and transferring the oversight of patients waiting to be admitted from emergency departments to other hospital units. Topics to be discussed will include:

  • Putting an end to long stays in the ED
  • Timely discharge
  • Smoothing patient flow in operating suites
  • Improving admissions
  • Improving continuity in primary care

3:15pm – 3:45pm

Networking & Refreshments Break


3:45pm – 4:30pm

Improving Patient Flow During Infectious Disease Outbreaks Using Machine Learning

Delays in patient flow and a shortage of hospital beds are commonplace in hospitals during periods of increased infection incidence, such as seasonal influenza and the COVID-19 pandemic. This session will examine using machine learning methods to identify and rank the real-time readiness of individual patients for discharge, with the goal of improving patient flow within hospitals during periods of crisis.


4:30pm – 5:15pm

Behavioral Health in the ED: Optimizing Patient Flow

Addressing the rising number of behavioral health patients presenting in the emergency department is essential for hospitals, large and small. The lack of behavioral health beds for patients that present to the ED is a major contributor to overcrowding, disrupting patient flow, and extending overall length of stay throughout the hospital. While the volume of behavioral health patients presenting in EDs throughout the country is increasing, resources to handle the growing need aren’t keeping pace with the demand. Since the busy, loud environment of most EDs can exacerbate behavioral health symptoms, it’s important to move patients into a more suitable environment as efficiently as possible. This session will explore optimizing the flow of patients to a behavioral health unit and getting them the care they need.



End of Day One

Day Two – Friday, January 27, 2023

7:15am – 8:00am

Networking Breakfast


8:00am – 8:15am

Chairperson’s Remarks


8:15am – 9:00am

How to Maximize Efficiency and Patient Flow During and Post-Pandemic

COVID-19 has strained hospital capacity, detracted from patient care, and reduced hospital income. By classifying the time and resource needs of surgical patients and smoothing the flow of surgical admissions, hospitals can dramatically improve hospital efficiency, the quality of care and timely access to care for emergent and urgent surgeries. Through and beyond the time of COVID, smoothing the flow of surgical patients is a key means to restore hospital vitality and improve the care of all patients. This session will examine challenges COVID-19 has created for hospitals, as well as improvements in quality, access and cost of care, including:

  • Reengineering operating rooms
  • Smoothing surgical flow
  • Reengineering medical flow and right-sizing inpatient units
  • Capacity planning and building
  • Outcomes


9:00am – 9:45am

The Role of Command Centers in Improving Patient Flow

Hospitals and health systems nationally have struggled with the challenges of increasing demand and limited overall capacity leading to bottlenecks in care and inefficient patient flow through the hospital. Given constraints on expanding bed capacity including both regulatory barriers and high costs, hospitals and health systems have increasingly focused on improving operational efficiency as a method to improve patient flow. Delivering the right care, at the right place, at the right time — is the goal of an effective, efficient patient flow strategy. And the best way to achieve that goal is through an operational command center. This session will explore how command centers allow for the seamless entry of patients into the health system and coordination of the safest, most appropriate care throughout their length of stay.


9:45am – 10:15am

Networking & Refreshments Break


10:15am – 11:00am

How Telemedicine May Ease ED Overcrowding and Improve Patient Flow

Overcrowding in emergency rooms is a costly and concerning global problem, compromising patient care quality and experience. This longstanding problem is mainly driven by the imbalance between increasing patient flow and the shortage of emergency room capacity. While the ER is supposed to be a safety net of the health care system, the overcrowding problem has strained this safety net and posits various threats. For example, long waiting times and treatment delays cause adverse patient outcomes, such as high readmission and mortality rates. They also increase financial costs, reduce patient satisfaction and impair physician efficiency. This session will explore telemedicine as a solution to reduce ER congestion.


11:00am – 11:45am

Enhancing Clinical Documentation to Improve Patient Flow, Revenue and Quality

Clinical documentation is the foundation of a patient’s medical record and captures patient care from admission to discharge. Studies show that clinical documentation could be improved, on average, in more than 50 percent of medical charts. This is problematic because complete, accurate documentation can prevent ambiguity of diagnoses and treatment, while inadequate documentation can lead to higher readmission rates, LOS, failure in appropriate post-discharge follow-up, increased costs and medication errors. This session will examine how the way we communicate through documentation has a robust impact on our care, quality and reimbursement.


11:45am – 12:30pm

Matching Capacity with Demand in Hospitals

This session will explore how to perfect patient flow through real time demand capacity management and improve overall patient flow in the hospital through proper predictions and planning. No more surprises with too few or too many beds at the end of the day. We’ll discuss placing patients at the right level of care in a timely fashion. This process not only allows for a decrease in ED and PACU holds but can also help to easily identify barriers to success. Overcoming these barriers leads to measurably improved work that is both focused and valuable.



Conference Concludes


Workshop - Friday, January 27, 2023

12:45pm – 2:45pm

Workshop: Improving System-Wide Throughput While Enhancing Patient Engagement 

Achieving operational excellence through enterprise-level transformation is critical to a hospital’s effective performance. The intent is threefold: to improve workflows and protocols, advance care delivery and support improved outcomes. Essential to ensuring the successful implementation of a sustainable process is the application of proven performance methodologies and clinical expertise, alongside thoughtful data intelligence and quality standards. This workshop will explore a system-wide approach to identifying performance improvement opportunities in enterprise-wide patient flow. Topics to be discussed will include:

  • Best practices that can be used to drive improvement targets
  • Measuring the gap between current performance and the desired state to quantify improvement opportunities
  • Identifying upstream and downstream influencers on throughput across the continuum
  • Supporting teams in adopting and sustaining changes that have a positive impact on patient flow
  • Clinical workflows highlighting challenges particularly in the area of transitions in care.
  • KPIs for monitoring throughput
  • Incorporate efficiencies that can be managed across the care continuum and sustaining an optimized flow over time



Paris Las Vegas
3655 Las Vegas Blvd. S
Las Vegas, NV 89109

Mention Group Code SPBRI3 to get the discounted rate of $104/night (average rate)

Sponsors and Exhibitors



Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket
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