2022 Discharge Planning & Capacity Management Summit
September 19-20, 2022 * Chicago Marriott Downtown * Chicago, IL

2022 On-Site and Near-Site Health Clinics Summit








About the Conference:

Care coordination within hospitals and health systems has never been more important as it helps to align priorities of care teams and minimize waste within the system. Delayed discharges are not just an inconvenience; they lead to poorer experiences for patients and prevent hospitals from providing responsive care for patients requiring acute care, and those requiring admission for planned procedures. Poorly managed hospital-wide patient flow and capacity management has critical implications for both patients and providers.

The COVID-19 pandemic disrupted all aspects of hospital care, and has altered nearly all fundamental practices, including discharge protocols. Discharge planning is an integral part of a hospital’s clinical care. On a daily basis, healthcare providers think carefully about how to help patients safely transition back into life outside of the hospital. Patients need up-to-date information about how to keep themselves and those around them safe, and resources and support to help them recover from illness. In response to COVID-19, within an exceptionally short time frame, hospitals have had to rapidly adapt their discharge planning protocols and have had to continue to adapt as new information comes out. The pandemic has highlighted the importance of discharge planning for patient care and has added a new element of public health in that healthcare providers have to take all possible precautions to ensure that patients are not spreading the virus after they leave the hospital.

The conference brings together leaders from hospitals, health systems, home care, health plans and managed care organizations to discuss best practices for improving care coordination, reducing readmissions, preventing avoidable healthcare utilization, and collaborating across the continuum. Network with leading practitioners on discharge planning and learn from the success of others on how to prevent hospital readmissions through comprehensive discharge planning; move patients quickly, efficiently and safely through the hospital system; improve capacity planning and service design; enhance patient care and satisfaction; and much more.

Who Should Attend?
From Hospitals/Health Systems/Health Plans

Quality Improvement Director
Emergency Room Director
Patient Flow Director
Discharge Planning
Case Management Director
Nursing Director
Care Coordination
Utilization Review
ICU Director
Admissions Director
Patient Financial Services
Medical Directors
Social Service Director
Clinical Operations Director
Patient Transportation

Also of Interest to Vendors/Service Providers

Conference Agenda

Day One - Monday, September 19, 2022

7:15am – 8:00am

Conference Registration & Networking Breakfast

8:00am – 8:15am
Chairperson’s Opening Remarks 

8:15am – 9:00am
Re-envisioning Discharge Planning and Expanding Post-Acute Care Capacity During a Pandemic

Much attention to COVID-19–related care, appropriately, is focused on establishing community-based infection-prevention tactics and addressing hospital-based intensive care needs for patients. This session will present a multipronged approach to deal with the post-discharge care for coronavirus patients through planning and collaboration.

9:00am – 9:45am
Discharge Timing and Length of Stay: Finding the Right Balance Between Early and Late Discharges

Discharge timing for inpatients has significant impacts on length of stay, room availability for new patients, patient satisfaction, overall patient flow and costs. Considerable efforts have been made to improve early discharges at hospitals nationwide. This session will explore strategies to facilitate early discharges, including standardization of rounding order to prioritize discharges after sick patients, daily afternoon multi-disciplinary rounds, and tracking discharge timing.

9:45am – 10:15am
Networking & Refreshments Break 

10:15am – 11:00am
Improving Early Discharges with an Electronic Health Record Discharge Optimization Tool

Delays in hospital discharge can negatively impact patient care, bed availability, and patient satisfaction. Obtaining accurate clinical information about recent acute care visits is extremely important for outpatient providers. However, documents used to communicate this information are often difficult to use. This puts patients at risk of adverse events. Elderly patients who are seen by more providers and have more care transitions are especially vulnerable. Hospitals have increasingly focused on optimizing patient flow to improve care and reduce potential harm. Discharge delays prevent newly admitted patients from being placed in the right bed at the right time, often leading to emergency department overcrowding, patient dissatisfaction, and adverse events. During high-census periods, the lack of available inpatient beds can lead to the diversion of critically ill patients, canceled surgical procedures, or postponement of scheduled admissions. This session will explore how could be created in the EHR to assist medical care teams with improving DBN percentage on busy, academic teaching services.

11:00am – 11:45am
Improving Patient Flow

Smoothing the flow of patients in and out of hospitals and other healthcare settings can help to reduce overcrowding, prevent poor handoffs, and avoid delays, all of which may worsen as more people gain access to insurance coverage and care. A number of hospitals and health systems are pursuing strategies to improve patient flow such as orchestrating the arrival and discharge of patients undergoing elective procedures and transferring the oversight of patients waiting to be admitted from emergency departments to other hospital units. This session will explore how this approach streamlines the process, better addresses the needs of patients and families, and helps coordinate the placement of patients who are admitted and transferred with discharges that occur throughout the day.

11:45am – 12:30pm
Improving the Emergency Department Discharge Process

Millions of patients visit hospital emergency departments each year for a variety of injuries and ailments. A sizable minority of ED patients returns to the ED frequently and account for a disproportionately large share of overall visits and costs. High revisit rates also signal potentially significant clinical implications for the patients themselves, including unfinished treatments and progression of illness. This session will explore factors that drive patients’ frequent ED use, as well as possible ways to better address patients’ needs through ED-based interventions.

12:30pm – 1:30pm

1:30pm – 2:15pm
Virtualized Homes: Tools for Better Discharge Planning

Hospital readmissions are difficult for patients and place hospitals and health systems at increased financial risk for uncompensated care. Creating post-hospital care plans that leverage the home environment and compensate for its deficiencies may help to reduce readmissions. Better understanding of a patient’s residence can enhance tailoring of home-based self-care and disease management interventions. Currently, information about the home environment, such as adequate utilities, come from patients or from home visits. These visits can be intrusive and costly, and at best may yield text descriptions or simple images that lack precision and do not provide adequate detail. Patient self-reports rely on recall and can reflect selective perception, understating hazards or overstating space and affordances. This session will explore virtualized homes as a tool for better discharge planning.

2:15pm – 3:15pm
Panel: Reducing the Length of Stay by Enhancing the Patient Discharge Process

Delays in the discharging process can affect hospital efficiency. Improving patient flow in acute care hospitals is an essential issue that hospital management and research aim to achieve. For years, hospitals have responded to inefficiencies by adding more resources, whereas research suggests that it is a flow problem. This session will explore how to enhance patient flow through improving patient discharge and reducing length of stay. Interventions will be discussed, including dedicating slots in diagnostic services for discharges, improving communication, eliminating pending exams, identifying discharges the day before, prioritizing laboratory tests, coordinating discharge medication processing and utilizing case management.

3:15pm – 3:45pm
Networking & Refreshments Break 

3:45pm – 4:30pm
Leveraging Telehealth to Accelerate the Discharge Process

Hospitals and health systems are facing unprecedented degrees of demand on account of patients with COVID-19 requiring hospital admission. When patient inflows exceed outflows, hospitals become overwhelmed. This session will examine how telehealth can help hospitals avoid this tipping point and expedite the discharge planning process.

4:30pm – 5:15pm
How Population Health Can Improve Discharge Care

Broadening the focus beyond the four walls of the hospital can bring better results while also saving money. Learn why it is important for healthcare providers to pay more careful attention to the specific kinds of patient needs, and how to tailor post-hospitalization care accordingly, with in-person and virtual home visits, and post-discharge clinics.

End of Day One

Day Two – Tuesday, September 20, 2022

7:15am – 8:00am
Networking Breakfast 

8:00am – 8:15am
Chairperson’s Remarks 

8:15am – 9:00am
Hospital Discharge and Beyond: Why Family Caregivers Need Support in Care Transitions

This session will explore how some healthcare leaders are driving system-wide policies and practices that specifically support family caregivers at the point of hospital discharged and beyond. Topics to be discussed will include:

  • What family caregivers need related to discharge and the eventual transition from the hospital
  • Policies and practices can impact successful discharge and follow-up care
  • Driving proactive connections to community resources that build equity in the services and supports family caregivers need most

9:00am – 9:45am
Regulatory Update

Discharge planning is critical to the appropriate placement of patients post-hospitalization. Every hospital needs to be familiar with regulations and interpretative guidelines on discharge planning. Topics to be discussed will include:

  • Preparation for routine surveys
  • Basic requirements for discharge planning conditions
  • Proposed regulatory changes

9:45am – 10:15am
Networking & Refreshments Break 

10:15am – 11:00am
The Pandemic’s Impact on Discharge Planning

As the U.S. experienced a COVID-19 surge, hospitals reached or exceeded patient capacity, and many post-acute providers were unprepared to accept COVID-19-positive patients – whether due to isolation challenges within the facility or a lack of personal protective equipment to ensure the resident and staff safety. During this time, hospitals faced bottlenecks in the discharge planning process. To determine where and when patients could be discharged, communication with post-acute providers was more critical than ever to ensure safe, smooth patient transitions. Many hospitals also moved non-essential discharge planning staff offsite, and limited or restricted family visitations to inpatient residents. These measures presented challenges during the discharge planning process, as patients being discharged to post-acute care may be older, struggling, or have hearing or cognitive impairments that can make the process confusing or stressful. This session will explore discharge planning lessons learned from the pandemic.

11:00am – 11:45am
Enabling Post-Discharge Communication

Connectivity that extends beyond hospital walls is a crucial facet of continuous care. Health care facilities are working to improve coordination of the continuum of care, but post-discharge communication to providers, patients and their families is extremely challenging. For instance, millennials want instant mobile access to information; adults, who care for aging parents while raising a family, need help juggling complex schedules; and baby boomers require diverse patient engagement techniques. Combine these varied requirements with the need for data exchange between hospitals and post-acute care providers, and the result is a field that is being pushed for new post-discharge communication solutions. This session will examine the effectiveness of these solutions and how they will have a direct bearing on the quality of patient outcomes.

11:45am – 12:30pm
Hospital Discharge Planning Tools to Improve Care Management

The responsibility for patients does not end for hospitals upon discharge. Hospitals maintain and should embrace their responsibility for helping ensure patients remain on the path clinicians determined was best for continuing and completing treatment. This session will examine effective discharge planning tools you can use, and resources to help improve or maintain patient health during the post-hospital period and to prevent adverse events and unnecessary rehospitalization.

Conference Concludes

Workshop - Tuesday, September 20, 2022

12:45pm – 2:45pm
Leveraging Technology to Improve Discharge Planning

There are pressures on hospitals to reduce the readmissions and improve patient satisfaction. These two factors are important for hospital growth as they can be penalized for higher readmission rates and can be incentivized for higher patient satisfaction. Based on studies, approximately 15% of elderly patients are readmitted within 28 days of discharge. This session will explore the latest cutting-edge technologies, including cloud, artificial intelligence/machine learning, and mobile enablement that can play an important role in increasing patient’s post-discharge engagement, and ways hospital scan use technology to improve patient engagement and to help increase patient satisfaction and reducing readmissions.

Sponsors and Exhibitors

Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket
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