2022 Discharge Planning & Capacity Management Summit
September 19-20, 2022 * Chicago Marriott Downtown * Chicago, IL

2022 Discharge Planning & Capacity Management Summit

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About the Conference:

Care coordination within hospitals and health systems has never been more important as it helps to align priorities of care teams and minimize waste within the system. Delayed discharges are not just an inconvenience; they lead to poorer experiences for patients and prevent hospitals from providing responsive care for patients requiring acute care, and those requiring admission for planned procedures. Poorly managed hospital-wide patient flow and capacity management has critical implications for both patients and providers.

The COVID-19 pandemic disrupted all aspects of hospital care, and has altered nearly all fundamental practices, including discharge protocols. Discharge planning is an integral part of a hospital’s clinical care. On a daily basis, healthcare providers think carefully about how to help patients safely transition back into life outside of the hospital. Patients need up-to-date information about how to keep themselves and those around them safe, and resources and support to help them recover from illness. In response to COVID-19, within an exceptionally short time frame, hospitals have had to rapidly adapt their discharge planning protocols and have had to continue to adapt as new information comes out. The pandemic has highlighted the importance of discharge planning for patient care and has added a new element of public health in that healthcare providers have to take all possible precautions to ensure that patients are not spreading the virus after they leave the hospital.

The conference brings together leaders from hospitals, health systems, home care, health plans and managed care organizations to discuss best practices for improving care coordination, reducing readmissions, preventing avoidable healthcare utilization, and collaborating across the continuum. Network with leading practitioners on discharge planning and learn from the success of others on how to prevent hospital readmissions through comprehensive discharge planning; move patients quickly, efficiently and safely through the hospital system; improve capacity planning and service design; enhance patient care and satisfaction; and much more.

Who Should Attend?

From Hospitals/Health Systems/Health Plans

CEO’s
CFO’s
VP
Quality Improvement Director
Emergency Room Director
Patient Flow Director
Discharge Planning
Case Management Director
Nursing Director
Care Coordination
Utilization Review
ICU Director
Admissions Director
Hospitalists
Billing
Operations
Patient Financial Services
Medical Directors
Social Service Director
Clinical Operations Director
Patient Transportation
TeleICU

Also of Interest to Vendors/Service Providers

Conference Agenda

Day One - Monday, September 19, 2022

7:15am – 8:00am
Conference Registration & Networking Breakfast

8:00am – 8:10am
Chairperson’s Opening Remarks 

8:10am – 8:50am
Re-envisioning Discharge Planning and Expanding Post-Acute Care Capacity During a Pandemic
Much attention to COVID-19–related care, appropriately, is focused on establishing community-based infection-prevention tactics and addressing hospital-based intensive care needs for patients. This session will present a multipronged approach to deal with the post-discharge care for coronavirus patients through planning and collaboration.

Rebecca Gomez, MD, FHM, FAAFP
Chair, Internal Medicine Section
​Medical Director, Observation Unit
AdventHealth South 

8:50am – 9:30am
Discharge Timing and Length of Stay: Finding the Right Balance Between Early and Late Discharges
Discharge timing for inpatients has significant impacts on length of stay, room availability for new patients, patient satisfaction, overall patient flow and costs. Considerable efforts have been made to improve early discharges at hospitals nationwide. This session will explore strategies to facilitate early discharges, including an expected discharge date process, standardization of roles and responsibilities of interdisciplinary care team in the discharge process, multidisciplinary patient rounds, daily afternoon discharge huddles, a discharge order process and tracking and sharing measures of success. 

Cori Garner, RNC-OB, MHA, BSN, NE-BC
Director, Patient Command Center
Advocate Aurora Health

Margaret Gavigan, MSN, MBA, RN, NEA-BC
Regional Chief Nursing Officer and System VP, Clinical Operations
Advocate Aurora Health 

9:30am – 10:00am
Networking & Refreshments Break

10:00am – 10:50am
Admissions start with Discharges
If there hasn’t been such as time as this to have efficiency with the access of care for all those in need it is NOW.   Efficiency in patient throughput begins with getting the patient discharged to open up a staffed bed for the incoming patient to receive the care they desperately need.  Minutes or even seconds count with efficient patient throughput specifically in the discharge process.  Patients sit in beds when they are completely discharged waiting for their transportation while the ED admissions or transfer patients are waiting and becoming sicker.  Upstate Medical University has been able to improve communication with the help of TeleTracking Technologies to improve this discharge process by developing workflow strategies that makes the bed available sooner for the incoming patient.  This session will discuss with you the strategy of the discharge appointment that has led to an overall improvement in patient flow at Upstate Medical University

Kyle Choquette
Associate Director of Nursing for Throughput Operations
Upstate Medical University

10:50am – 11:30am
Improving Patient Flow
Smoothing the flow of patients in and out of hospitals and other healthcare settings can help to reduce overcrowding, prevent poor handoffs, and avoid delays, all of which may worsen as more people gain access to insurance coverage and care. A number of hospitals and health systems are pursuing strategies to improve patient flow such as orchestrating the arrival and discharge of patients undergoing elective procedures and transferring the oversight of patients waiting to be admitted from emergency departments to other hospital units. This session will explore how this approach streamlines the process, better addresses the needs of patients and families, and helps coordinate the placement of patients who are admitted and transferred with discharges that occur throughout the day.

Bonnie Geld, MSW
President & CEO
The Center for Case Management 

11:30am – 12:10pm
Improving the Emergency Department Discharge Process
The discharge process from the emergency department (ED) is the final critical step to ensure favorable outcomes when patients seek emergency care. A variety of medical, social, and economic factors can impair successful ED discharge. An organized and clearly delineated discharge process can ensure safe disposition to home and appropriate follow up. Topics to be reviewed include: interventions that improve the ED discharge process as well as metrics to measure the effectiveness of the ED discharge.

Adam D. Kotz, MD
Memorial Sloan Kettering Cancer Center 

12:10pm – 12:50pm
Innovative Approaches to Avoiding Admissions, Achieving Earlier Discharges and Preventing Readmissions
This topic will discuss how to prevent hospital admissions from the emergency department, what processes can be put in place to promote earlier discharges and decrease hospital length of stay (LOS) , and establishing post discharge processes to prevent readmissions. Successful programs to avoid admission of the frail elderly patient or social admissions, ways to decrease hospital length of stay, follow-up mechanisms to keep high risk patients out of the hospital will be detailed. The spectrum from preventing/diverting ambulance transports to the emergency department (ED), to preventing admissions from the ED, to faster hospital discharge with shorter inpatient LOS, and ways to avoid readmissions will be described. Examples include use of a geriatric program, telemedicine, dealing with high-risk patients and those with chronic diseases, urgent dispatch, EMS/prehospital programs, and community paramedicine.

Sharon E. Mace, MD, FACEP, FAAP
Professor of Medicine
Cleveland Clinic Lerner College of Medicine of Case Western Reserve University
Director, Research, Emergency Services Institute (ESI)
Former, Director, Observation Unit, ESI
Cleveland Clinic

12:50pm – 1:50pm
Luncheon 

1:50pm – 2:30pm
Using Digital Transformation to Optimize Hospital Operational Decisions
When thinking about healthcare digital transformation, organizations and individuals tend to think solely of leveraging analytics for clinical decision-making such as the use of artificial intelligence (AI) algorithms to assist with detection of signs of disease and/or treatments specifically targeted to individual patients and/or “prompts” that are sent to clinicians. However, there is another exciting and very transformational role that data and technology can and does play in healthcare and that is optimizing hospitals’ operational decision-making.  This “operational digital transformation” is helping hospitals and health systems leverage data that is already being gathered via their EMR. By adopting proven technology that applies complex math and algorithms to this data, organizations are receiving timely and actionable information that is improving the quality, efficacy and efficiency of care and optimizing the use of expensive resources. During this thought-provoking session hear how predictive and prescriptive analytics are enabling front-line and leadership teams to efficiently:

  • Predict discharges and admissions by specified unit on an hourly basis into the future
  • Get the right patients in the right bed (the first time)
  • Uncover admission and discharge bottlenecks by service and level of care
  • Highlight high-impact transfers

Join us to learn how organizations are moving beyond dashboards, paper/Excel based daily reports and are leveraging cloud based AI technology via a “smart, portable capacity command center” and achieving impressive results such as an 8% decrease in opportunity days, reducing time to place metric by 4 percentage points in the height of COVID-19 -- and raising critical decision-making confidence rate by 40 percentage points (increasing from 50% to 90%).

Learning Objectives:

  • Explain why traditional initiatives (e.g. lean process, dashboards, provider alerts, centralized command centers) have failed to address the core problem around patient flow/
  • Identify how technology can improve communication and collaboration regarding patient flow throughout your organization.
  • Learn how predictive analytics provides actionable information to make the best capacity management decisions.

Jamie Nordhagen, MS, RN, NEA-BC
Senior Director, Patient Flow and Capacity Management, Patient Representatives
UCHealth 

Danielle Andrade, MBA-HCM, BSN, RN, CCM, NHA
Senior Director of Care Management
UCHealth  

2:30pm – 3:30pm
Panel: Reducing the Length of Stay by Enhancing the Patient Discharge Process
Delays in the discharging process can affect hospital efficiency. Improving patient flow in acute care hospitals is an essential issue that hospital management and research aim to achieve. For years, hospitals have responded to inefficiencies by adding more resources, whereas research suggests that it is a flow problem. This session will explore how to enhance patient flow through improving patient discharge and reducing length of stay. Interventions will be discussed, including dedicating slots in diagnostic services for discharges, improving communication, eliminating pending exams, identifying discharges the day before, prioritizing laboratory tests, coordinating discharge medication processing and utilizing case management.

Panelists:

Lauren Doctoroff, MD, MBA
Hospitalist, Hospital Medicine Program
Medical Director for Utilization Management
Beth Israel Deaconess Medical Center
Assistant Professor
Harvard Medical School 

Susan Hawk, MS, LPCC-S, LSW, CGP
System Director Behavioral Health
Bon Secours Mercy Health

Colman Tom, DNP, MSN, RN, NEA-BC, VHA-CM
Lean Six Sigma – Green Belt
Clinical Transfer Coordinator
Department of Chief of Staff
Central Virginia Health Care System
Veterans Health Administration

3:30pm – 4:00pm
Networking & Refreshments Break 

4:00pm – 4:40pm
Utilization of Real-Time Data and Appropriate Use of Care (AUC) Methodologies for Optimizing Capacity Management
In healthcare today, there is a critical need to utilize efficient and timely tools that impact patient discharges. There needs to be a seamless transition to the final discharge disposition location or another healthcare organization. The extensive use of data has been a common practice among case managers and nurses to attempt safe and on-time discharges to the best of their capabilities. We continue to struggle to discharge patients on time to maintain the level of efficiency (LOE) and optimize our length of stay (LOS). The utilization of real-time data and AUC methodologies could be put in place, which allows patients, families, case managers, and other clinicians to impact the length of stay and reduce the time from decision-2-discharge to final discharge from the hospital. A specific population was recently looked at for ordering and reading echos on time to reduce the LOS for cardiac patients. An AUC model was implemented, and utilization of real-time notifications was put in place for the workflow involving the Echo tech, attending physicians, and Cardiologists resulting in the successful implementation of timely and effective outcomes. The goal behind this presentation is to allow triggering ideas with similar examples and parts of the discharge process that could help in reducing waste of services and eliminate wait times during the discharge process.

Anu Banerjee
Director, Quality Management and Performance Improvement
UHS, Southwest Healthcare System 

4:40pm – 5:20pm
Optimizing Post-Acute Transitional Care Coordination
Enhanced discharge planning and coordinating post-acute continuity of care can be very helpful in decreasing readmission rates, re-observations and revisits to your facility.  In the ongoing perpetuation of hospital department silos, it is important to attempt to better bridge the parking lot for post-acute care coordination even with the observation patient.

In this presentation, concepts to be shared:

  • Align existing Quality resources to enhance discharge planning and care coordination
  • Initiate and optimize Transitional Care Management and Chronic Care Management

Ron T. Martinson, MD, MSM-HCA, CPE
Community Medicine Officer
Knox Community Hospital

5:20pm
End of Day One

Day Two – Tuesday, September 20, 2022

7:15am – 8:00am
Networking Breakfast 

Chairperson’s Remarks

Maria Romano, MPH, BS, RN
Global Clinical Executive
TeleTracking 

8:15am – 9:00am
Improving Patient Outcomes and Reducing Length of Stay in COVID-19 Patients: An Interdisciplinary Approach
In an effort to address pandemic capacity management challenges, a care delivery model has been designed and implemented using an algorithm and alternate workflow to decrease inpatient bed utilization while caring for patients diagnosed with Covid-19. A short stay pathway was created to identify a specific population of Covid-19 patients that were deemed appropriate for observation care. An interdisciplinary team approach was used to care for patients beginning at the point of entry in the hospital and continuing throughout the trajectory of their clinical course of illness after discharge. At time of discharge, patients were provided with resources and access to a healthcare provider 24/7 to monitor for changes in symptoms. This care delivery model allowed for reduction in the number of hospital readmissions as well as optimized patient outcomes. The workflow provided a safe and smooth transition to home and helped reduced vulnerability in an already vulnerable population. This presentation will discuss the goals and challenges of this pathway, as well as implementation strategies.

Amy Lockwood, DNP, CRNP
Manager, Advanced Practice Providers
Emergency Department/Observation Unit
Hospital of the University of Pennsylvania
Penn Presbyterian Medical Center/Cedar

Kelly Pio, MSN, FNP-BC
Lead Advanced Practice Provider
Emergency Department Observation Unit
Hospital of the University of Pennsylvania 

9:00am – 9:45am
Health Literacy, Health Confidence and the Connection to Patient Engagement
There is a continued focus on the patient discharge process as hospitals continue to tackle readmission reduction and prevention. The motivating factors are many: reduction of costs and penalties, optimization of payment, achievement of pay for performance measures and improvement of publicly reported quality indicators and patient satisfaction measures.  “Potentially preventable readmissions” have been connected to insufficient or ineffective discharge strategies.   

Chronic, high-profile conditions such as congestive heart failure (CHF), diabetes and chronic obstructive pulmonary disease (COPD) have been identified as the main foci of readmission reduction projects. A review of literature demonstrates that health literacy is intimately tied to a patient’s success at managing their chronic condition(s).  Current discharge education strategies such as ‘teach back’ do not appear to be consistently utilized to meet the need of properly preparing this population to self-manage.

This presentation will review the importance of health literacy, the impact that lower health literacy plays in patient engagement, discharge education, readmission reduction and review tools and strategies to positively impact greater health literacy in our populations.

Colleen Morley, DNP, RN, CCM, CMAC, CMCN, ACM, FCM
Director of Case Management
Weiss Memorial Hospital
President
Case Management Society of America  

9:45am – 10:15am
Networking & Refreshments Break 

10:15am – 11:00am
Why Do Patients Get Admitted? Understanding this Reveals Opportunities for Optimization of Care
We will explore the risks and benefits of an inpatient stay, examine the psychology of the Emergency Medicine physician disposition decision making, and review alternatives to the usual behavior of simply admitting patients to an overcapacity inpatient unit that begins with hours of boarding in the ED. You will leave this discussion with new insights into why your clinicians behave the way they do and several action items to take back to your teams for implementation to provide alternatives to hospitalization and improved operational efficiency.

Nicholas Steinour, MD, FACEP, MBA
Emergency Department Medical Director
Dell Seton Medical Center at the University of Texas at Austin
Division Chief of Emergency Medicine
Dell Medical School 

11:00am – 11:45am
An “Epic” Solution to Improve Hospital Throughput
As healthcare systems across the country begin to recover from the impact of COVID-19, we are faced with an unpredictable demand for beds and the need to supply the right resources to meet the needs of our patient population.  Improving patient throughput requires the support of many disciplines – House Supervisors, Bed Placement, Environmental Services, Care Management, Nursing and other critical members of patients’ care team. Now, more than ever, real-time capacity management is critical to hospital operations.  Norton Women’s & Children’s Hospital has turned to advanced technologies for a fresh approach to be more efficient with our resources by leveraging the Capacity Management dashboard in Epic Grand Central. This dashboard provides an overall view of demand and capacity in real-time and has significantly increased our efficiency and problem solving to prioritize and redistribute resources more timely.  Learn how refocusing your daily bed huddle and leveraging technology can improve your hospital length of stay (LOS) & throughput, Emergency Department wait times and maximize resources to improve patient outcomes. 

Angie L. Banet, DNP, RN, NE-BC
Director, Care Management & Clinical Effectiveness
Norton Healthcare 

11:45am – 12:30pm
Hospital Discharge Planning Tools to Improve Care Management
The responsibility for patients does not end for hospitals upon discharge. Hospitals maintain and should embrace their responsibility for helping ensure patients remain on the path clinicians determined was best for continuing and completing treatment. This session will examine effective discharge planning tools you can use, and resources to help improve or maintain patient health during the post-hospital period and to prevent adverse events and unnecessary rehospitalization.

Mary Noil Pilkington, RN, BSN, CCM
System Director, Care Coordination and Clinical Social Work
UCLA Health 

12:30pm
Conference Concludes

Workshop - Tuesday, September 20, 2022

12:45pm – 2:45pm
Avoiding Readmissions by Leveraging Community Health Workers to Support Effective Discharge and Transitions
Community Health Workers (CHWs) have long been recognized as vital resources for improving hospital discharge planning and avoiding preventable readmissions. Hospitals and managed care organizations are increasingly realizing the value of partnering with local community-based organizations to leverage their capacity for training, supervising, and coordinating locally recruited CHWs who reflect the race, ethnicity, cultures, and languages of the populations served and whose practice spans the bedside, clinic, home, and community. 

This session will present the “value proposition” for CBO delivered CHW services, highlight several examples of “clinical-community” partnerships (in urban, suburban, and rural communities) from around the country, and describe how sustainable collaborations can be established via value based contracting.

Learning Objectives:

Participants in this session will gain an understanding of the value of community health workers to improve discharge planning, support transitions to follow-up care, and improve patient outcomes. They will learn the key building blocks for:

  • successful partnerships with local community-based organizations
  • collaborative planning to target clearly defined patient populations, provide evidence-based interventions, and collect and monitor the data necessary to improve efficiency and measure impact
  • alignment of existing hospital quality monitoring for targeted improvement of 30, 60, and 90-day re-admission rates based on integrated CHW service delivery
  • alternate payment and value-based contracting to support sustainable CHW services

Heidi Arthur, LMSW
Principal
Health Management Associates 

Debra Carey, MS
Principal
Health Management Associates

Featured Speakers

Maria Romano, MPH, BS, RN

Maria Romano, MPH, BS, RN

Global Clinical Executive

TeleTracking

Rebecca Gomez, MD, FHM, FAAFP

Rebecca Gomez, MD, FHM, FAAFP

Chair, Internal Medicine Section

Medical Director, Observation Unit
AdventHealth South

Cori Garner, RNC-OB, MHA, BSN, NE-BC

Cori Garner, RNC-OB, MHA, BSN, NE-BC

Director, Patient Command Center

Advocate Aurora Health

Margaret Gavigan, MSN, MBA, RN, NEA-BC

Margaret Gavigan, MSN, MBA, RN, NEA-BC

Regional Chief Nursing Officer and System VP, Clinical Operations

Advocate Aurora Health

 Bonnie Geld, MSW

Bonnie Geld, MSW

President & CEO

The Center for Case Management

Adam D. Kotz, MD

Adam D. Kotz, MD

Associate Attending Physician

Memorial Sloan Kettering Cancer Center

Sharon E. Mace, MD, FACEP, FAAP

Sharon E. Mace, MD, FACEP, FAAP

Professor of Medicine

Cleveland Clinic Lerner College of Medicine of Case Western Reserve University
Director, Research, Emergency Services Institute (ESI)
Former, Director, Observation Unit, ESI
Cleveland Clinic

Lauren Doctoroff, MD, MBA

Lauren Doctoroff, MD, MBA

Hospitalist, Hospital Medicine Program

Medical Director for Utilization Management
Beth Israel Deaconess Medical Center
Assistant Professor
Harvard Medical School

Jamie Nordhagen, MS, RN, NEA-BC

Jamie Nordhagen, MS, RN, NEA-BC

Senior Director, Patient Flow and Capacity Management, Patient Representatives

UCHealth

Colman Tom, DNP, MSN, RN, NEA-BC, VHA-CM

Colman Tom, DNP, MSN, RN, NEA-BC, VHA-CM

Lean Six Sigma – Green Belt

Clinical Transfer Coordinator
Department of Chief of Staff
Central Virginia Health Care System
Veterans Health Administration

Anu Banerjee

Anu Banerjee

Director, Quality Management and Performance Improvement

UHS, Southwest Healthcare System

Ron T. Martinson, MD, MSM-HCA, CPE

Ron T. Martinson, MD, MSM-HCA, CPE

Community Medicine Officer

Knox Community Hospital

Amy Lockwood, DNP, CRNP

Amy Lockwood, DNP, CRNP

Manager, Advanced Practice Providers

Emergency Department/Observation Unit
Hospital of the University of Pennsylvania
Penn Presbyterian Medical Center/Cedar

Kelly Pio, MSN, FNP-BC

Kelly Pio, MSN, FNP-BC

Lead Advanced Practice Provider

Emergency Department Observation Unit
Hospital of the University of Pennsylvania

Colleen Morley, DNP, RN, CCM, CMAC, CMCN, ACM, FCM

Colleen Morley, DNP, RN, CCM, CMAC, CMCN, ACM, FCM

Director of Case Management

Weiss Memorial Hospital
President
Case Management Society of America 

Nicholas Steinour, MD, FACEP, MBA

Nicholas Steinour, MD, FACEP, MBA

Emergency Department Medical Director

Dell Seton Medical Center at the University of Texas at Austin
Division Chief of Emergency Medicine
Dell Medical School

Angie L. Banet, DNP, RN, NE-BC

Angie L. Banet, DNP, RN, NE-BC

Director, Care Management & Clinical Effectiveness

Norton Healthcare

Mary Noil Pilkington, RN, BSN, CCM

Mary Noil Pilkington, RN, BSN, CCM

System Director, Care Coordination and Clinical Social Work

UCLA Health

Danielle Andrade, MBA-HCM, BSN, RN, CCM, NHA

Danielle Andrade, MBA-HCM, BSN, RN, CCM, NHA

Senior Director of Care Management

UCHealth

Venue

Marriott Chicago Downtown
540 North Michigan Avenue
Chicago, IL 60611
312-836-0100

Mention BRI Network to get the discounted rate of $289/night or use the link below:

https://book.passkey.com/e/50318235

Venue

Additional Rooms added at the Intercontinental Hotel at the discounted rate of $299/night (hotel is right across the street)

Sponsors and Exhibitors

LEAD SPONSOR

TeleTracking is the world’s leading healthcare operations platform. For over 30 years, we have exclusively focused on developing integrated operational solutions and clinical operations expertise that deliver measurable outcomes for healthcare organizations and governments. Our commitment to expanding the capacity to care has resulted in improved quality of care, better workflow and staff management, and significant financial performance savings for over 1,000 hospitals globally. Headquartered in Pittsburgh, Pennsylvania, TeleTracking works across North America and Europe with offices in Nashville, Tennessee; London, United Kingdom; and Berlin, Germany. For more information, please visit www.teletracking.com.


EXECUTIVE SPONSORS

LeanTaaS develops software that increases patient access to medical care by optimizing how health systems use expensive, constrained resources like infusion chairs, operating rooms, and inpatient beds. More than 120 health systems and 485 hospitals – including 40% of the top 25 health systems in the country, based on net patient revenue, 80% of all National Comprehensive Cancer Network institutions, and 55% of all National Cancer Institute locations – rely on the company’s iQueue cloud-based platform to increase patient access, decrease wait times, and reduce healthcare delivery costs. LeanTaaS is based in Santa Clara, California, and Charlotte, North Carolina.


Hospital IQ improves the way health systems work. Our solutions accurately predict demand, automate workflows, and orchestrate action to improve operational efficiencies and increase volume across the most impactful areas of your health system. When you know what’s coming, staff can perform less reactively and focus on patient care. Your overall health system can reduce operational bottlenecks, optimize scheduling practices, increase satisfaction, and ultimately realize greater revenue from your capacity. Hundreds of leading hospitals and health systems rely on Hospital IQ to help them make the right operational decisions the first time, every time.

ASSOCIATE SPONSOR

Qventus is the leading provider of AI-based software for care operations automation. Built on top of the Qventus platform that integrates with EHRs, the Inpatient Solution uses AI, machine learning, and behavioral science to hardwire early discharge planning best practices to reduce length of stay. As a partner to leading health systems and hospitals across the country, including Boston Medical Center, HonorHealth, M Health Fairview, Saint Luke’s Health System, and ThedaCare, Qventus delivers proven outcomes, including including 30-50% fewer excess days, up to 1 full day reduction in length of stay, and as many as to 20 beds increased capacity per facility. For more, visit www.qventus.com/inpatient.

EXHIBITOR

Patient Navigation is a proven transfer center model that improves patient outcomes, increases revenue, and increases market share. Elevating leading-edge technology, advanced analytics, and highly skilled clinicians, Patient Navigation helps our customers lower transfer center costs. Our goal is simple: we are the revenue-generating partner that helps your team do what they do best – patient care.

Media Partner

Healthcare Tech Outlook, a print platform offering healthcare decision-makers critical information on adopting, innovating, and building new programs and approaches to enhance their capability to provide care. Healthcare Tech Outlook has been a pioneer in offering a learn-from-peer approach to the healthcare arena, offering technical advice to enhance both the overall healthcare landscape and assist individual care providers from general practitioners and specialists to post-acute care organizations.

FAQ

Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket
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