2021 Star Ratings & Quality Improvement Summit
January 21-22, 2021

2021 Star Ratings & Quality Improvement Summit








COVID-19 Advisory: BRI Network holds above all else, the health & safety of our attendees and their families. Our events will be hosted on a virtual platform until such time that health agencies deem travel safe. We look forward to continuing providing you with the best possible conference experience now and when we meet again in person.
About the Conference

Organizations are continuing to implement innovative new approaches to improve performance and quality measures as the nation continues to move forward in achieving Value-Based Health and success with CMS Star Ratings. As the Five Star Quality Rating System continues to evolve and expand and set higher stakes, organizations are seeking out new methods and interventions which will allow them to maintain or achieve the desired four or five-star ratings. Health plans and providers are engaging in collaborative partnerships to improve quality, close gaps in care, improve patient outcomes, engage members while reducing spending creating savings. As the Star measures continue to change and evolve, health plans are also following suit in order to achieve high star ratings which will determine reimbursement revenues, bonus payments, member enrollment, and marketing opportunities.

We have created an exciting, high-level forum featuring knowledgeable leaders and executives from the nation’s leading Health Plans and Health Systems who will share their perspectives, valuable insights, and expertise on how to be best equipped for the rapidly evolving and critical changes in achieving four or five Star Ratings. Attendees will benefit from learning about new best practices, initiatives, and strategies that have been deployed to address the challenges presented under the Affordable Care Act to improve the quality and delivery of healthcare while reducing costs, boosting revenue, and improving member satisfaction.
By attending the 2020 Congress for Star Ratings and Quality Improvement Summit you will learn about innovative programs and initiatives that have been implemented at leading Health Plans to successfully achieve and maintain high star ratings.

Who Should Attend?
From Health Plans; Health Systems/Hospitals; Service Providers; Consultants

  • Quality Improvement
  • Medicare Advantage
  • Pharmacy Administration
  • Utilization Management
  • Marketing
  • Product Development
  • Star Ratings
  • Care Management
  • Clinical Improvement
  • Business Development
  • Customer Service & Member Experience
  • Quality Analytics
  • Medicare Star Ratings
  • Behavioral Health
  • Member Outreach & Engagement
  • Informatics
  • Data Management
  • Chief Medical Officers
  • Analysts
  • Telehealth
  • Sales
  • Government Programs
  • Clinical Director

Also of Interest to Vendors; Solution Providers; Pharmaceutical

Conference Agenda

Day One – Thursday, January 21, 2021
Opening Remarks

10:05am – 10:50am
Key Measures to Close Gaps in Care, Improve HEDIS Scores and Boost Star Ratings

10:55am – 11:40am
Payor (Health Plan) and Provider Collaboration and Partnerships to Boost Star Ratings

11:45am – 12:30pm
Impact of the Pandemic and the Election on Star Ratings

12:30pm – 1:00pm
Lunch Break

1:05pm – 1:50am
Panel Discussion Payor and Provider Collaboration and Incentive Programs to Boost Performance and Achieve Value Based Care

1:55pm – 2:40pm
Identifying Metrics for Targeted Star Ratings Improvement

2:45pm – 3:30pm
Implementing Sustainable Quality Programs in A Value-Based Environment

3:35pm – 4:20pm
Advancing Value-Based Care to Curb Costs

4:25pm – 5:10pm
Technology and Stars – Engaging Members Through Telehealth and Ensuring Quality of Care

End of Day One

Day Two – Friday - January 22, 2021
10:00am – 10:05am
Recap of Day 1

10:05am – 10:50am
Best Practices to Implement an Effective Operational Structure to Obtain Five Star Ratings

10:55am – 11:40am
Quality Payments from Provider-Payor Partnerships

11:45am – 12:30pm
Strengthening Provider Engagement to Improve Quality and Enhance Star Ratings

Lunch Break

1:00pm – 1:45pm
Engaging Members to Reach for the Stars: Getting Everyone Involved in Quality

1:50pm – 2:35pm
The Star Ratings Landscape and Quality Improvement Strategies

2:40pm – 3:25pm
Strategies to Improve Elusive Star Measures

Conference Concludes

Sponsors and Exhibitors

Education Underwriter


With the largest healthcare network in the U.S., Payspan offers payment solutions for health plans and providers seeking to increase provider adoption of electronic payments, engage patient-members and accelerate quality care. Our solutions reduce costs, drive revenue, and help boost Star Ratings and HEDIS scores by leveraging the largest multi-payer, provider-centric electronic payment network. www.payspan.com


Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket

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