2022 Nursing Leadership Summit
Understanding, Preserving and Improving Patient Experience, Quality and Safety
February 24-25, 2022 * Caesars Palace * Las Vegas, NV

2022 Nursing Leadership Summit








COVID-19 Advisory: BRI Network holds above all else, the health & safety of our attendees and their families. Currently this event is scheduled as an in-person event. We will however, continue to monitor and follow recommendations regarding capacity from CDC and other health agencies.
About the Conference

The leadership and direction of the clinical enterprise of any hospital or health system either excels or fails through the nursing staff and its leadership. Chief nursing officers have a demanding, complex role that commands accountability in leading the nursing profession and achieving quality patient outcomes.
CNOs have consistently gone through a significant amount of challenges. Through these challenges, nursing leaders are tasked with providing quality care, reducing costs while improving patient experiences– a challenge that requires strong leaders at the helm of their organizations.

This conference brings together senior nursing executives from hospitals and health systems to strategize, collaborate and share best practices on patient safety, patient satisfaction, clinical transformation, readmissions, care coordination, quality and key new drivers shaping the healthcare industry.

Who Should Attend?
From Hospitals/Health Systems/Long-Term Care Facilities

  • Chief Nursing Officers
  • Chief Nursing Executive
  • Chief Operating Officer
  • Patient Care
  • Patient Services
  • Nursing Directors
  • Nursing Administration
  • Clinical Operations
  • Patient Experience
  • Patient Engagement
  • Chief Nursing Information Officer
  • Telehealth Director
  • Operations Director
  • Staffing
  • Nurse Leaders

Conference Agenda

Day One – Thursday, February 24, 2022

7:15am – 8:00am
Conference Registration & Networking Breakfast

8:00am – 8:15am
Chairperson’s Opening Remarks

8:15am – 9:00am
Optimizing the Nurse Leader-Provider Relationship

The shift of healthcare delivery toward value-based care requires the blending of clinical and administrative expertise. Nurse leaders and providers must find synergy to achieve strategic objectives and deliver excellent patient care. But how does synergy occur? What does it take to develop and sustain these clinical partnerships? How do patients and their families benefit? What is the impact partnerships have on clinical quality, patient satisfaction, employee engagement, or on the leaders themselves? This session will feature strategies from a nurse leader who has created and nurtured their clinical partnerships as a means of co-leading their organization to address complex strategic challenges while supporting one another.

Elizabeth Menschner, DNP, MAS, MSN, RN, NEA-BC
Vice President of Patient Care Services
Riddle Hospital

9:00am – 9:45am
Pathway to Excellence in Safety Abstract

The burden and cost of poor patient safety, a leading cause of death in the United States, has become a major focus for most health care institutions. In the pursuit to our vision of Excellence Always, Athens-Limestone Hospital has developed robust initiatives for our patient safety foundation. Hospitals in each state across the nation are continually looking for ways to improve patient safety and quality of services. Healthcare is ever changing with the development of state-of-the-art technology, cutting-edge research, and innovative treatment. Benchmark data is used to compare average performance on a state and national level. This data transparency drives hospitals and healthcare organizations to reach for excellence by providing quality, safe patient care that exceeds those averages. Athens Limestone Hospital is committed to a comprehensive approach to improving healthcare quality and patient safety by aligning with our Mission, Vision, and Values, creating an environment that supports a dynamic, proactive, and safe culture for patients, family members, visitors, and employees through continuous learning and improving patient safety policies, systems, and processes. Our Journey to Zero Harm and High Reliability is a shared commitment with all employees to Be Safe, Be Caring, and Be Kind. Continuous performance improvement is a key driver in achieving patient safety goals. We have adopted Strategic Breakthrough Initiatives as a platform to attain rapid improvement of results. Athens-Limestone Hospital utilizes the Baldrige framework to facilitate improvement in care and service and as a guide on our journey to performance excellence. This journey does not have an expiration date and requires an environment of continuous learning, innovation, and improvement to reach our goals. We are committed to provide exceptional care to our patients, community and those we serve, as we strive to Be the Difference.

Traci C. Collins, MSN, RN
Athens-Limestone Hospital

9:45am – 10:15am
Networking and Refreshments Break

10:15am – 11:00am
The Challenges of Nursing During a Pandemic and Beyond

Burnout in nursing began long before the COVID-19 pandemic. What will healthcare leaders learn from the past months to make sure this problem doesn’t continue into the future. This session will explore challenges nurses are facing as a result of COVID-19, predominantly in terms of staffing, burnout, and compassion fatigue and PTSD; how burnout has been a problem in nursing for decades; and involving nurses in the vision for the future of healthcare delivery. We’ll also examine the systems adopted in wake of the global pandemic and assess what worked well and what didn’t.

Beth P. Beckman, DNS, RN, APRN, NEA-BC, FAAN
Chief Nurse Executive
 Yale New Haven Health System
Associate Dean of Clinical Partnership
Yale School of Nursing 

11:00am – 11:45am
Looking Beyond the Patient to Create an Exceptional Patient and Family Experience

Patient and family experience and employee engagement are two of the cornerstones that help determine a health system’s overall success. This session will examine how CNOs can prioritize patient engagement and empower the nursing staff to practice at the highest level of their training to ensure better experiences and patient outcomes, including:
– Creating open lines of communication early and establish relationships with loved ones to set appropriate expectations for the patients plan of care
– Creating trust in clinical staff, but encourage patient autonomy and loved ones participation in the plan of care
– Giving patients a voice in real-time to address potential safety and quality issues before they become a patient satisfaction/HCAHPS or safety concern
– Being nonjudgmental and empathetic toward loved ones acknowledging response to crisis is not standardized

Cathy Knorzer
Chief Nursing Officer
University Hospitals 

11:45am – 12:30pm


12:30pm – 1:30pm

1:30pm – 2:15pm
In The Future of Nursing Report 2020-2030: Charting a Path to Achieve Health Equity 

A mandate has been issued to incorporate population health and the social determinants of health into the work of healthcare providers worldwide.  This presentation will discuss the differences between public health and population health.  Based on the WHO Commission on the Social Determinants of Health (WHO, 2021), details on the social determinants, and how to address each one will be examined.  Each social determinant, including healthcare quality and access, education quality and access, social and community context, economic stability and the neighborhood and built environment will be analyzed within the concept of preventing, recognizing and treating illness.  Specific strategies will be drawn from the WHO Social Determinants Framework (WHO, 2018). 

Adele Webb, PhD, RN, FNAP, FAAN
Executive Dean of Healthcare Initiatives
Strategic Education, Inc. /Capella University

2:15pm – 3:15pm
Panel: Promising Workforce Solutions

This panel will share their solutions to some of the biggest challenges facing the nursing profession. They will discuss issues of concern to nurse leaders and viable solutions to these challenges including the nursing shortage.

Erin Jaynes, MSN, RN
Chief Nursing Officer
SSM Health 

Quanna N. Batiste, DNP, RN, NEA-BC
Chief Nursing Officer Ambulatory Care
UCLA Health

3:15pm – 3:45pm
Networking and Refreshments Break 

3:45pm – 4:15pm
Fighting the Opioid Epidemic: How Nurse Leaders Can Help

The is overtaking the nation, claiming thousands of lives in its wake. Many blame an overabundance of prescription painkillers for this sudden spike in opioid addiction. This session will address things that nurses can do to help end these deadly addictions, including:

  • Helping to educate doctors on new prescribing guidelines
  • Spreading awareness of naloxone
  • Understanding the role of prescription drug monitoring programs
  • Recommending medication-assisted treatment

4:15pm – 5:00pm
The Role of the Clinical Nurse Leader in the Patient Care Continuum 

The role of the Clinical Nurse Leader (CNL) is being deployed nationwide to address the complex and dynamic needs of patients/families and the healthcare delivery systems in which care is provided. The role offers an innovative opportunity to address issues at the microsystem level while linking patient care and overall system outcomes. The session will explore how the growth of the role of the CNL at Dartmouth-Hitchcock (D-H) is the result of a growing collaboration between D-H and its academic partner, Colby-Sawyer College (CSC).  The talk will also explore the role of the CNL at the microsystem level, focusing on continuous improvement in quality, safety and value of care. Key CNL responsibilities include risk assessment, team communication, leadership and coordination and collaboration related to the development of goals of care processes and measures promoting delivery of safe, high value patient and family centered care.

Karen F. Clements, RN, FACHE
Chief Nursing Officer
Dartmouth Hitchcock 

Day One Concludes

Day Two – Friday, February 25, 2022

7:15am – 8:00am
Networking Breakfast

8:00am – 8:15am
Chairperson’s Recap

8:15am – 9:00am
Patient Centered Visitation During a Pandemic and Rebuilding the Nursing Workforce

As the pandemic escalated changes in our world, early regulatory and emergency management guidance led to significant limitations on access of families to their hospitalized loved ones. Patient and family fear and anxiety in addition to increased risk for harm and moral distress among caregivers resulted. CHRISTUS Health met these challenges to the delivery of our mission with policy guidance to assure the presence of essential support persons while maintaining the safety of patients, caregivers, and loved ones.

Debi Pasley, MS, RN, NEA-BC, FACHE
System Senior Vice President and Chief Nurse Executive

9:00am – 9:45am
Staff Retention and Nurse Manager Development Strategies

Being a nurse leader is about identifying problems and creating innovative solutions. As a nurse leader, it is essential to think outside the box to effectively tackle the many challenges occurring in today’s healthcare industry. When it comes to issues like staff retention and nurse manager development, the status quo is no longer enough. Nurse leaders must have a vision for the future and the knowledge and skills to implement solutions that will propel the nursing profession forward. Recruiting and retaining bedside nurses with the right skills and work experience is essential to delivering high-quality patient care. This session will examine staff retention and nurse manager development strategies.

Kathleen (Kathy) M. Matson, DHA, MSN, RN, NE -BC
Nurse Administrator, Nursing Resources
Assistant Professor of Nursing
College of Medicine
Mayo Clinic

Jennifer (Jen) L. Sabyan, MBA/HCM, R.N., N.E.-B.C.
Nurse Administrator
Instructor of Nursing
College of Medicine
Mayo Clinic 

9:14am – 10:15am
Networking and Refreshments Break 

10:15am – 11:15am   
Transitioning to Practice Programs in Advanced Practice: Lessons Learned at an Academic Medical Center

Christi DeLemos, MS, CNRN, ACNP-BC
Chief of Advanced Practice
UC Davis Health 

11:15am – 12:00pm
Alternative Work Schedule 

We are commonly leading 24x7x365 operations and the subsequent demands on us as leaders are relentless.  It’s no wonder that there is a cultural norm in our profession that leaders must always be present. Technology to conduct work from virtually anywhere has become ubiquitous over the last 10 years. This form of remote work has been proven in many sectors but remains largely relegated to technology workers and some professionals in an individual contributor role (think accounting, law, etc). What about us as Healthcare leaders? Could the always on, always present cultural norm of leading from the front actually be counterproductive? Could it be both harming us as leaders via prolonged stress and our ability to be effective? What are the resulting unintended downstream effects on our organizations and ultimately the patient experience and outcomes? 

Courtnay Caufield, DNP, RN, CENP, NE-BC
Chief Nursing Officer
Providence Saint Joseph 

12:00pm – 12:45pm
How Telehealth Affects Nurse Staffing

Across the U.S., hospital systems are adopting telehealth programs at a rapid pace. Telehealth allows providers to care for larger numbers of patients in a cost-effective manner, improve continuity of care and take their high-quality care into the community – especially to rural populations. No wonder healthcare organizations are jumping aboard the telehealth train. Nurses play a role at the forefront of any telehealth initiative adopted by a health system, and as a nurse leader you may wonder how this new frontier might affect nurse staffing. This session will examine the how your staffing needs might change during the initial implementation and then again as the program matures and stabilizes, and how to effectively manage nurse staffing in the age of telehealth

Conference Concludes

Workshop – Friday, February 25, 2022
12:45pm – 2:45pm
Building Nurse Resilience

To move the needle on burnout, resilience programs must be designed to meet nurses’ specific needs. Stressors, such as work overload, role conflicts, lack of time, struggling with competing demands, death, conflict with doctors, peers and supervisors, and inadequate emotional preparation, can be negative, stressful, traumatic, or difficult situations or episodes of hardship for nurses. Situations or episodes of these types can also cause both physical and mental problems, such as fatigue, irritability, lack of concentration, unhappiness, depression and emotional exhaustion. Despite all of these challenges, to move the needle on burnout, resilience programs must be designed to meet nurses’ specific needs. Resilience enables nurses to cope with their work environment and to maintain healthy and stable psychological functioning. This workshop will examine the concept of resilience, explain characteristics with which it is related and outline interventions to increase the resilience of nurses.

Caesars Palace Las Vegas
3570 Las Vegas Blvd. South
Las Vegas, NV 89158

*Mention BRI Network to get the discounted rate of $170/night or use link below:


Sponsors and Exhibitors

Executive Sponsors

QGenda is the leading innovator in enterprise healthcare workforce management solutions, delivering solutions for provider scheduling, on-call scheduling, room management, time tracking, compensation management, workforce analytics, and credentialing. QGenda serves more than 3,500 organizations in over 45 medical specialties. Leading practice groups, hospitals, academic medical centers, and enterprise health systems use QGenda to advance provider scheduling, optimize capacity, and improve access to care. QGenda is headquartered in Atlanta, GA with offices in Baltimore, MD, and Burlington, VT. Learn why 90 of 100 Becker’s Greatest Hospitals use QGenda at www.QGenda.com, or follow on LinkedIn

Capella University is an accredited, online university dedicated to providing professionally aligned educational opportunities for working adults. More than 400 health care organizations support their employees by partnering with Capella University to offer access to discounted education programs. Among Capella’s offerings are BSN, MSN and DNP programs.  Capella’s parent company, Strategic Education, Inc., helps organizations attract and retain an engaged workforce by expanding access to degree programs and skill-building solutions




A Full Suite of Healthcare Workforce Expertise and Predictive Scheduling Technologies Avantas, an AMN company born out of a health system, partners with healthcare providers, enabling them to strategically and efficiently manage their staff. Supplying all essential operational expertise including Resource Management Center and Float Pool workshops and stand-ups, optimization of core and contingent staff, or our Smart Square scheduling technology, our team of experts develop a deep understanding of your operating environments and culture. Our clients enjoy significant savings in the areas of premium spend and overtime, drastic reductions in time devoted to scheduling and staffing, improved productivity and increased staff satisfaction. Visit Avantas.com to learn more.

United Team Group is a medical supplier and distributor of a large verity of medical led devices, uniforms, surgical equipment Natural Hemp Creams for Muscles, Joints, Back, Face, Neck and more operating from 2006.


Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket
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