2021 Nursing Leadership Summit
Understanding, Preserving and Improving Patient Experience, Quality and Safety
November 8-9, 2021 * Aria Resort & Casino * Las Vegas, NV

2021 Chief Nursing Officer Congress

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COVID-19 Advisory: BRI Network holds above all else, the health & safety of our attendees and their families. Currently this event is scheduled as an in-person event. We will however, continue to monitor and follow recommendations regarding capacity from CDC and other health agencies.

About the Conference

The leadership and direction of the clinical enterprise of any hospital or health system either excels or fails through the nursing staff and its leadership. Chief nursing officers have a demanding, complex role that commands accountability in leading the nursing profession and achieving quality patient outcomes.
CNOs have consistently gone through a significant amount of challenges. Through these challenges, nursing leaders are tasked with providing quality care, reducing costs while improving patient experiences– a challenge that requires strong leaders at the helm of their organizations.

This conference brings together senior nursing executives from hospitals and health systems to strategize, collaborate and share best practices on patient safety, patient satisfaction, clinical transformation, readmissions, care coordination, quality and key new drivers shaping the healthcare industry.

Who Should Attend?

From Hospitals/Health Systems/Long-Term Care Facilities

  • Chief Nursing Officers
  • Chief Nursing Executive
  • Chief Operating Officer
  • Patient Care
  • Patient Services
  • Nursing Directors
  • Nursing Administration
  • Clinical Operations
  • Patient Experience
  • Patient Engagement
  • Chief Nursing Information Officer
  • Telehealth Director
  • Operations Director
  • Staffing
  • Nurse Leaders

Conference Agenda

Day One – Monday, November 8, 2021

7:15am – 8:00am
Conference Registration & Networking Breakfast

8:00am – 8:15am
Chairperson’s Opening Remarks

8:15am – 9:00am
Optimizing the CNO-Provider Relationship
The shift of healthcare delivery toward value-based care requires the blending of clinical and administrative expertise. CNOs and providers must find synergy to achieve strategic objectives and deliver excellent patient care. But how does synergy occur? What does it take to develop and sustain these clinical partnerships? How do patients and their families benefit? What is the impact partnerships have on clinical quality, patient satisfaction, employee engagement, or on the leaders themselves? This session will feature strategies from a CNO who has created and nurtured their clinical partnerships as a means of co-leading their organization to address complex strategic challenges while supporting one another.

9:00am – 9:45am
The Role of the CNO in Patient Experience
Patient and family experience and employee engagement are two of the cornerstones that help determine a health system’s overall success. This session will examine how CNOs can prioritize patient engagement and empower the nursing staff to practice at the highest level of their training to ensure better experiences and patient outcomes, including:
- Creating open lines of communication early and setting appropriate expectations for patients in their care
- Creating trust in clinical staff, but encourage patient autonomy
- Giving patients a voice in real-time to address potential issues before they become a patient satisfaction/HCAHPS concern
- Using digital tools that ensure nurses and leaders round to schedule, fostering a better patient-care team relationship.

9:45am – 10:15am
Networking and Refreshments Break

10:15am – 11:00am
Staff Retention and Nurse Manager Development Strategies
Being a CNO is about identifying problems and creating innovative solutions. As a nurse leader, it is essential to think outside the box to effectively tackle the many challenges occurring in today's healthcare industry. When it comes to issues like staff retention and nurse manager development, the status quo is no longer enough. Nurse leaders must have a vision for the future and the knowledge and skills to implement solutions that will propel the nursing profession forward. Recruiting and retaining bedside nurses with the right skills and work experience is essential to delivering high-quality patient care. This session will examine staff retention and nurse manager development strategies.

11:00am – 11:45am
The Role of the CNO in Ensuring Patient-Centered Care
The chief nurse officer is well-positioned to assume organizational leadership in successfully embedding patient-centered care in healthcare. This session will examine steps a CNO can take to create a culture, with supportive systems and an environment, to ensure patient-centered care.

11:45am – 12:30pm
The CNO/CFO Partnership
With increasing pressure to cut costs, both real and immediate, and those forecasted and anticipated, the partnership and collaboration between nursing and finance will continue to take on new challenges. Managing the business of healthcare delivery requires an appreciation for the complexity of how care is delivered and how it is financed. No two people know the inherent challenges of this interface between finance and quality/safety considerations better than the CNO and CFO. This session will examine the critical aspect of their roles in aligning the financial and care processes.

12:30pm – 1:30pm
Lunch

1:30pm – 2:30pm
Solution Provider Roundtable Discussions

Roundtable 1:
Lean Methodologies: Methods to Improve Productivity
Today’s CNO must be comfortable talking about methods to improve productivity. This includes understanding and adopting lean protocols where possible as well as implementing best practice workforce strategies and tools that optimize labor and minimize time spent in management and administrative tasks, while creating economies of scale through reduced redundancies and standardization wherever possible. This roundtable will discuss these topics in addition to an enterprise approach to workforce management.

Roundtable 2:
Using Technology to Support Data Analytics: A Chief Nursing Officer Accountability Scorecard
Accountability for health system improvement is a requirement for nursing leadership in practice. However, to be accountable for organizational goals, CNOs need the tools to identify gaps in their systems of care. This roundtable will examine using a technology solution to develop a CNO accountability scorecard and data analytics using an innovative technological approach to drive improvement at the front line of clinical care

Roundtable 3:
TBD

Roundtable 4:
TBD

2:30pm – 3:00pm
Networking and Refreshments Break

3:00pm – 4:00pm
Panel: Promising Workforce Solutions
This panel will share their solutions to some of the biggest challenges facing the nursing profession. They will discuss issues of concern to nurse leaders and viable solutions to these challenges including the nursing shortage.

4:00pm – 4:45pm
Fighting the Opioid Epidemic: How CNOs Can Help
The is overtaking the nation, claiming thousands of lives in its wake. Many blame an overabundance of prescription painkillers for this sudden spike in opioid addiction. This session will address things that nurses can do to help end these deadly addictions, including:
- Helping to educate doctors on new prescribing guidelines
- Spreading awareness of naloxone
- Understanding the role of prescription drug monitoring programs
- Recommending medication-assisted treatment

4:45pm – 5:30pm
How Quality Nursing Care Impacts Patient Engagement
As the healthcare industry continues to emphasize patient engagement and positive care experiences, hospital leaders must understand the role different clinicians play in achieving that end. For the amount of time they spend at the patient bedside, CNOs are essential in the journey to better care patient engagement, quality and experiences. Between delivering care, communicating with patients and family caregivers, and taking care of patient needs that are not directly tied to treatment such as hygiene or toileting, nurses spend about 2.5 hours with their patients per each nine-hour shift. During that time, nurses have a heavy influence on patient engagement. Between nurse communication skills and efforts to drive patient safety and quality care, the patient encounter can hinge entirely on nursing skill. This session will examine nursing care and the various elements that can have an impact on patient engagement

5:30pm
Day One Concludes

Day Two – Tuesday, November 9, 2021

7:15am – 8:00am
Networking Breakfast

8:00am – 8:15am
Chairperson’s Remarks

8:15am – 9:00am
The Future of Nursing: Leading Change
Nurses make up the single largest segment of the healthcare work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other healthcare professionals in improving the quality and safety of care. Nurses should be fully engaged with other healthcare professionals and assume leadership roles in redesigning care. This roundtable will explore insights for an action-oriented blueprint for the future of nursing.

9:00am – 9:45am
The Importance of the Relationship Between the CNO and Infection Preventionist
The engagement of key organizational senior leaders in infection prevention and control is essential to ensure optimal patient care and to promote quality throughout the healthcare institution. One such stakeholder is the CNO, with whom the organization's infection preventionist (IP) should cultivate a relationship. In this session hear about how as IPs monitor how healthcare workers implement infection prevention and control-related principles and practices, the CNO can help ensuring resources and both clinical and administrative leadership support as the foundation to successfully implement these prevention measures.

9:14am – 10:15am
Networking and Refreshments Break

10:15am – 11:00am
How to Manage a Multigenerational Nursing Staff
Baby boomers make up a significant portion of the nurse workforce in the U.S., and with more new grads entering the workforce, it is causing a generational divide which can be difficult for nurse leaders to navigate. Over the last decade, there have been three main generations of nurses that make up the nursing workforce: baby boomers, Gen Xers and millennials. With each generation possessing their unique characteristics, ideologies and workplace communication habits, creating a well-functioning team can be a challenge. This session will present strategies which nursing leaders can use to coach and motivate, communicate with, and reduce conflict for each generational cohort of nurses.

11:00am – 11:45am
How Telehealth Affects Nurse Staffing
Across the U.S., hospital systems are adopting telehealth programs at a rapid pace. Telehealth allows providers to care for larger numbers of patients in a cost-effective manner, improve continuity of care and take their high-quality care into the community – especially to rural populations. No wonder healthcare organizations are jumping aboard the telehealth train. Nurses play a role at the forefront of any telehealth initiative adopted by a health system, and as a CNO you may wonder how this new frontier might affect nurse staffing. This session will examine the how your staffing needs might change during the initial implementation and then again as the program matures and stabilizes, and how to effectively manage nurse staffing in the age of telehealth.

11:45am – 12:30pm
The Role of the Chief Nursing Officer in Improving Population Health
Nurses are expected to play a growing role in the future of population heath management. This session will examine what it takes to successfully transition to a population health model of care, obstacles and opportunities, and promising strategies for navigating the transition process.

Workshop – Tuesday, November 9, 2021

12:45pm – 2:45pm
Building Nurse Resilience

To move the needle on burnout, resilience programs must be designed to meet nurses' specific needs. Stressors, such as work overload, role conflicts, lack of time, struggling with competing demands, death, conflict with doctors, peers and supervisors, and inadequate emotional preparation, can be negative, stressful, traumatic, or difficult situations or episodes of hardship for nurses. Situations or episodes of these types can also cause both physical and mental problems, such as fatigue, irritability, lack of concentration, unhappiness, depression and emotional exhaustion. Despite all of these challenges, to move the needle on burnout, resilience programs must be designed to meet nurses' specific needs. Resilience enables nurses to cope with their work environment and to maintain healthy and stable psychological functioning. This workshop will examine the concept of resilience, explain characteristics with which it is related and outline interventions to increase the resilience of nurses.

Venue

Aria Resort & Casino
3730 Las Vegas Blvd. South
Las Vegas, NV 89158
702-590-7111

*Mention BRI Network to get the discounted rate of $142/night (average nightly rate) or use link below:

https://book.passkey.com/go/78a3a104

Sponsors and Exhibitors

Exhibitor

Avantas

A Full Suite of Healthcare Workforce Expertise and Predictive Scheduling Technologies Avantas, an AMN company born out of a health system, partners with healthcare providers, enabling them to strategically and efficiently manage their staff. Supplying all essential operational expertise including Resource Management Center and Float Pool workshops and stand-ups, optimization of core and contingent staff, or our Smart Square scheduling technology, our team of experts develop a deep understanding of your operating environments and culture. Our clients enjoy significant savings in the areas of premium spend and overtime, drastic reductions in time devoted to scheduling and staffing, improved productivity and increased staff satisfaction. Visit Avantas.com to learn more.

FAQ

Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket

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