2021 Behavioral Health Management Summit
October 28-29, 2021 * JW Marriott Bonnet Creek *Orlando, FL

2021 Behavioral Health Management Summit

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COVID-19 Advisory: BRI Network holds above all else, the health & safety of our attendees and their families. Currently this event is scheduled as an in-person event. We will however, continue to monitor and follow recommendations regarding capacity from CDC and other health agencies.

About the Conference

More than 25 percent of adults in the U.S. experience some type of behavioral health disorder in a given year, according to the Centers for Disease Control and Prevention, yet nearly 60% don’t receive treatment in a given year. COVID-19, its economic fallout, and the companion global confrontation with issues of social justice have together caused enormous strain on the mental and behavioral health of people across the country. There have been spikes in anxiety, depression, and other behavioral health issues as people navigate these complexities, intensifying the need for access to treatment.

Today’s challenges have made clear the need for players across the behavioral health landscape—including but not limited to healthcare providers, both private and public insurers, government policymakers, and employers—to innovate to better serve the behavioral health needs of people across the country. This conference will explore how doing so could not only address a pressing social challenge but also improve healthcare outcomes; reduce healthcare costs; and create a healthier, happier, and more productive workforce.

Who Should Attend?

From Health Plans/Hospitals/Health Systems/Mental Health Facilities/Community Health Centers/Recovery Centers/Employers/Managed Care Organizations:

  • CEO’s
  • CFO’s
  • Medical Directors
  • Behavioral Health
  • Care Coordination
  • Social Workers
  • Medical Management
  • Disease Management
  • Quality Improvement
  • Community Health
  • Mental Health
  • Reimbursement
  • Network Management
  • Case Management
  • Managed Care
  • Care Management
  • Outpatient Services
  • Clinical Operations
  • Provider Relations
  • Integrated Care
  • Psychiatric Services
  • Psychologists
  • Administrators
  • Nursing Director
  • Safety Manager
  • Compliance Coordinator
  • MAT Care Coordinator
  • Nurse Educator
  • Public Health
  • Counseling Services
  • Substance Abuse Management

Also of Interest to Vendors and Solutions Providers; Healthcare Consultants; TPA’s

Conference Agenda

Day One – Thursday, October 28, 2021

7:15am – 8:00am
Conference Registration & Networking Breakfast

8:00am – 8:15am
Chairperson’s Opening Remarks

8:15am – 9:00am
Humanizing Business. Igniting Human Potential - The Art of the Possible

In this session, keynote speaker, Lonnie Mayne, shares the powerful message of “Red Shoes Living” based on 30 years of executive leadership working with the most prominent brands in the world. Learn the secrets to creating Red Shoes Experiences, creating Red Shoes leaders, and catapult your organization’s success and change the lives of your team. Lonnie Mayne created this philosophy more than 20 years ago and has worked with some of the top brands in the world including Nike, Bose, Saks Fifth Avenue, Microsoft, Chicago Mercantile Exchange, Transamerica, Point Click Care, CBRE, Colliers, Denny’s, GOCA, McDonald’s, Impartner, Inc., Montage, The British Citizen Awards, Express, Enterprise and many more. You will learn what the top-level executives are doing to personalize their day-to-day interactions to create next-level performance in their leaders and teams. Lonnie will inspire and challenge you to thread the Red Shoes Living philosophy into your current culture in order to create “The Art of the Possible.” Red Shoes Living is a unique, immediately impactful and meaningful concept which inspires every individual to stand out for the positive in how they work, and how they live. It's about creating high-level performance organizations and changing lives. The concept is unlike anything you’ve ever seen before and produces lasting, measurable results that are unmatched by any other program. Today, companies are lining up to bring this message to their employees because it has an instant influence on the customer experience, company culture, leadership performance and the way people live their lives - the magic that makes it so special. There has never been a better time than now to hear this message.

Lonnie Mayne
Chief Executive Officer – Founder
Red Shoe Living, Inc.

9:00am – 9:45am
The Use of Telehealth Within Behavioral Health Settings: Utilization, Opportunities and Challenges

Telehealth use among behavioral health providers is a promising strategy to improve access to mental health and substance use disorder treatment across the U.S. The adoption of telehealth by behavioral health providers has lagged behind primary care and other physical health providers—up until COVID-19—which is driving enormous demand for virtual mental healthcare services as patients confront the stress of the pandemic and social crises. Topics to be discussed include:

  • Barriers to telehealth
  • Telemental health delivery models
  • Guidelines and best practices
  • Looking forward

Sameer V. Awsare, MD, FACP
Associate Executive Director
Permanente Medicine
The Permanente Medical Group

9:45am – 10:15am
Networking & Refreshments Break

10:15am – 11:00am
Dual Diagnosis: Barriers and Gateways to Effective Addiction Care

Addiction to drugs and alcohol often coexists with other mental health conditions. Historically, mental health and substance use treatment have been separated, with treatment typically occurring in different organizations. For this reason, patients with more than one disorder may present treatment challenges to staff, immediately placing the patients at a disadvantage. Patients get care for addiction and the co-occurring condition(s) at separate times with separate staff.  Therefore, treatment may be inefficient and ineffective. These challenges can be overcome.  Working on all co-occurring conditions simultaneously is the gold standard of care. This session will explore how to treat co-occurring conditions together.

Ozzie Cabral
Clinical Director
Tribe Recovery Services

11:00am – 11:45pm
Using Data to Improve Health Outcomes and Effectively Manage Member At-Risk Populations

The prevalence of data in various forms has been a staple of managed and direct care practices for decades.  Interpreting and using this data in an effective and clinically actionable manner has been an elusive and sometimes frustrating process for many. Data science in a fast-evolving field and its use and implication in the field of behavioral health is virtually limitless. This session will review a newly developed program designed to use data strategically to successfully identify, manage and monitor specific member at-risk populations.

Ben Lawrence, MA, LPC-S, CCM
Director, Behavioral Health Clinical Operations
Risk Identification and Outreach
Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas

11:45am – 12:30pm
Employer Strategies for Responding to the Mental Health Crisis

The impact on our workforce mental health should be at the top of every employers’ mind. Whether employers remain open and onsite during the pandemic – or have opted to continue remote working, the mental health of their workforce will be adversely impacted either way. This session will examine how employers can leverage preventive care, collaborative care, employee assistance programs, and data to respond as the behavioral and mental health crisis grows.

Cheryl Crowe, RN, MSN
Vice President of Behavioral Health
OSF HealthCare

12:30pm
Lunch Break

1:30pm – 2:15pm
Medication Assisted Treatment and Supporting Communities though Collective Impact

Community Medical Services has established itself as a national leader when it comes to integrating MAT into criminal justice programs. Community Medical Services supports three different state department of corrections, six county jails and four Diversion Courts. With close communication between the courts, jails and system partners, offenders have been provided a better set of options and opportunities on the road to recovery. Community Medical Services also developed and implemented the first 24-7 Opioid Treatment on Demand (OTOD) clinic. Audience members will leave the presentation with a working knowledge of how to develop and implement initiatives, utilizing Collective Impact, implementing and sustaining peer support, outcomes for criminal justice programs, along with an analysis of the country’s first 24-hour opioid treatment clinic and how it continues to change the ability to respond to community partners. Learning objectives will include:

  1.  Audience members will develop strategies in using Medication Assisted Treatment to support criminal justice programs with unique and different cultures (drug court, officer diversion programs, jail(s), and prisons).
  2. Attendees will be provided examples of Collective Impact, an integration models utilizing a combination of wrap around services, a focus on reentry supports, Medicated Assisted Treatment, Peer Supports, and residential.
  3. Recite and discuss the Opioid Treatment on Demand Model (OTOD), the country's first 24/7 medication-assisted treatment Center of Excellence. Summarize and analyze multiple data points such as the number of treatment attempts before entering at the OTOD, what time of the day people seek treatment, what day of the week, geographical location, referral source, history of use, and others

Michael C. White, MCJ
Director of Community Programs 
Community Medical Services
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2:15pm – 3:15pm
Panel: The Critical Role Behavioral Health Plays in the Success of Population Health

As hospitals and health systems work to develop population health strategies and integrate behavioral health into medical care to better serve their communities, health plans should be integrating their efforts within their organization. Integrating medical and behavioral health is a best practice for delivering holistic care. Through the integration, plans can better serve their members and providers by making sure both have access to the resources they need to improve health outcomes. This panel will examine the key considerations in designing a sustainable and effective integrated behavioral health program, and how to leverage your program to differentiate your organization in the market.

Panelists:

Susan Hawk
System Director Behavioral Health
Bon Secours Mercy Health

Mary Steady
Manchester School District

3:15pm – 3:45pm
Networking & Refreshments Break

3:45pm – 4:30pm
School-Based Mental Health Services

Regardless of whether students return to school in person or via distance learning, education leaders and policymakers across the country must equip schools to address the social, emotional and behavioral effects of the ongoing pandemic. To address these issues, many policymakers are turning to school-based mental health services as a key strategy for supporting student wellness. This session will examine strategies to support mental health and address trauma as schools prepare to open.

Anna Williams Jones
Director Mental Health Services
Orange County Public Schools

4:30pm – 5:15pm
Are You Leading Your Organization to Stop Racism and Racial Inequities, Or Are You Just Talking About It?

Since the murder of Mr. George Floyd May 25, 2020, civil unrest has taken on a new meaning in our country.  This has shed light on systemic racism in corporate America as well because the same frustrations, inequities and discrimination occur both covertly and overtly in business. To appropriately address these feelings, leaders must reckon with the Black experience inside their own workplace. In this session we will talk about the fundamental first steps in addressing racial equity and inclusion. We’ll also discuss how to empower staff to feel safe to openly and freely share their experiences, to build trust and know where to begin. As a leader, it’s important to avoid abstract statements and ‘canned’ messages about diversity. What was always considered “politically correct” may possibly be part of the problem. Your staff who experience daily trauma in their lives as a result of looking different, worshiping different and identifying different from others need support and respect. The way institutional racism and biases are addressed is by identifying the problem out loud. It is also done by starting with yourself and ‘getting real’ about what you will and won’t tolerate. Most of all, this session will take a deep dive into the necessity of a leader to be willing to be vulnerable, willing to participate and willing to share why you are passionate about creating a culture of diversity and inclusion. If this is uncomfortable for you, you must look at your own biases and your own fears about tackling this complex subject, and especially if you are not a person of color, it is even more important to be genuine every step of the way.

Amy Smiley, MSW, MBA
Chief Executive Officer
Northern Virginia Mental Health Institute

5:15pm
End of Day One

Day Two – Friday, October 29, 2021

7:15am – 8:00am
Networking Breakfast

8:00am – 8:15am
Chairperson’s Recap

8:15am – 9:00am
Requesting Emergency Detention Orders (EDOs) During a Global Pandemic

The COVID-19 global pandemic and resulting economic recession have negatively affected the mental health of the people we serve. Approximately 4 in 10 adults in the United States have reported symptoms of anxiety or depressive disorders during the pandemic (Panchal et al., 2021). Younger adults, racial/ethnic minorities, essential workers, and unpaid adult caregivers reported having experienced disproportionately worse mental health outcomes, increased substance use, and elevated suicidal ideation (Czeilser, et al., 2020). Oftentimes, these individuals will show up in a general hospital emergency department or free-standing emergency center seeking care but refusing mental health intervention.  This presentation will explore how to prevent an individual from doing harm to themselves or others by requesting an emergency detention warrant, review the application process, issuance of the warrant, and what occurs if the individual does not meet the criteria for detention.

Saro N. Ntagha, MBA
Off-Shift Administrator
University of Texas MD Anderson Cancer Center

9:00am – 9:45am
Use of Peers, People with Lived Experiences in Engaging People with Mental Illness In Care

This session will explore how individuals with lived experiences can help engage members to stay engaged in care through their own personal experiences. We will explore a provider’s ability to provide peer services. We will learn the evidence to support the use of peers, research and various models. Participants will explore the use in various settings and modalities to enhance individual engagement. We will understand how to bring value and explore what consumers believe will help them their goals in treatment. We will conclude with understanding the outcomes of peer services.

Joyce B. Wale, LCSW
Regional Executive Director, Behavioral Health
UnitedHealthcare Community Plan

9:45am – 10:15am
Networking & Refreshments Break

10:15am – 11:00am
MATTERs Network: A Novel Approach to Linking Patients to Care

New York MATTERS (medication assisted treatment and emergency referrals) began in Western New York as a way to provide high quality care in the emergency department and quickly link patients to outpatient care while prioritizing the use of buprenorphine. The program has quickly grown into a statewide initiative active in many cities across New York State.  NY MATTERS incorporates efficient care in the hospital/ED, telemedicine, medication vouchers for the uninsured, correctional setting care, all while providing referrals on an exclusively electronic platform.

Joshua J. Lynch, DO, FACEP
Clinical Associate Professor
UB|MD Emergency Medicine
Director of Emergency Medicine
Kaleida Health | DeGraff Memorial Hospital

11:00am – 11:45am
Medication for the Treatment of Opioid and Alcohol Use Disorders

Substance use disorders are common causes of morbidity and mortality and place substantial burdens on society in terms of productivity loss, healthcare utilization, and crime. Opioid use disorder (OUD) is broadly characterized by the continued use of opioids despite the associated problematic consequences. Similarly, alcohol use disorder (AUD) is characterized by problematic alcohol use in which the patient cannot control its intake and experiences negative emotional symptoms when not using alcohol. However, SUDs are preventable and treatable. This session will explore medication and counseling treatment to improve patient outcomes in this population.

John A. Hopper, MD, DFASAM FAAP, FACP
Saint Joseph Mercy Health System and IHA, Ann Arbor
Clinical Professor, Wayne State University School of Medicine
Clinical Professor, Central Michigan University College of Medicine

11:45am – 12:30pm
The Bernalillo County Behavioral Health Initiative: Building a Continuum of Behavioral Health Care through County Government and Community Collaboration

As a chronically under-resourced State, with some of the highest incidences of mortality and injury associated with behavioral health issues, New Mexico has worked persistently to maximize all resources in order to improve the lives of its communities and citizens. Recent studies suggest that nearly 50 percent of Bernalillo County residents needing mental health or addiction treatment services are not getting the help they need because of gaps in New Mexico’s behavioral health care. Untreated behavioral health conditions have led to increased and sometimes tragic interactions with law enforcement, over incarceration, overuse of hospital emergency and inpatient services, and unnecessary suffering on the part of patients and their families. Given the need, widespread support and call for action on this issue, the Board of Bernalillo County Commissioners, on Feb. 26, 2015, imposed a one-eighth percent gross receipts tax to improve access to behavioral health care services in the county. The tax generates approximately $22 million annually. The goal of the Bernalillo County Behavioral Health Initiative is to develop a comprehensive, well networked, and accessible continuum of care for children, youth, and adults in need of behavioral health services--from prevention through education and early intervention, to crisis response and long term stabilization.

Margarita Chavez-Sanchez, MS
Director
Department of Behavioral Health Services, Bernalillo County, New Mexico

12:30pm
Conference Concludes

Workshop – Friday, October 29, 2021

Friday, October 29, 2021
12:45pm – 2:45pm
Addressing an Epidemic Within a Pandemic

The current pandemic has caused an onslaught of dilemmas for Americans everywhere, affecting different facets of society from housing to education and the economy. Among these is an epidemic often forgotten about by the masses: SUDs (substance use disorders). The pandemic has only worsened the situation for those who are already struggling. This workshop will explore evidence based and results driven methods in addressing an epidemic within a pandemic. Workshop will include practical applications and shared understanding of:

  • How to collaborate with with SUD/MH tech-enabled services and solutions to drive effective patient engagement
  • How to leverage current regulations and trends to implement SUD/MH tech-enabled services and solutions (with focus on contingency management treatment) to improve outcomes and reduce costs
  • How to overcome implementation barriers and scale SUD/MH tech-enabled services and solutions
  • Measuring effectiveness of programs that impact utilizers of these services
  • Effectively leveraging your internal capabilities to setup SUD/MH tech-enabled services and solutions, saving you time and costs!
    Workshop will include practical ways for providers and plans to implement in order to improve outcomes, harm reduction, and special consideration for vaccine distribution, justice-involved individuals, and those experiencing homelessness.

Daniela Luzi Tudor
Chief Executive Officer
WEconnect Health Management

Featured Speakers

Osvaldo Cabral, MA, LPC, LAC

Osvaldo Cabral, MA, LPC, LAC

Clinical Director

Tribe Recovery Services

Cheryl Crowe

Cheryl Crowe

Vice President of Behavioral Health

OSF HealthCare

Michael C. White, MCJ

Michael C. White, MCJ

Director of Community Programs

Community Medical Services

Susan Hawk

Susan Hawk

System Director Behavioral Health

Bon Secours Mercy Health

Anna Williams Jones

Anna Williams Jones

Director Mental Health Services

Orange County Public Schools

Joyce B. Wale, LCSW

Joyce B. Wale, LCSW

Regional Executive Director, Behavioral Health

UnitedHealthcare Community Plan

John A. Hopper, MD, DFASAM FAAP, FACP

John A. Hopper, MD, DFASAM FAAP, FACP

Saint Joseph Mercy Health System and IHA, Ann Arbor
Clinical Professor
Wayne State University School of Medicine
Clinical Professor
Central Michigan University College of Medicine

Lonnie Mayne

Lonnie Mayne

Chief Executive Officer – Founder

Red Shoe Living, Inc.

Sameer V. Awsare, MD, FACP

Sameer V. Awsare, MD, FACP

Associate Executive Director

Permanente Medicine
The Permanente Medical Group

Saro N. Ntagha, MBA

Saro N. Ntagha, MBA

Off-Shift Administrator

University of Texas MD Anderson Cancer Center

Ben Lawrence, MA, LPC-S, CCM

Ben Lawrence, MA, LPC-S, CCM

Director, Behavioral Health Clinical Operations, Risk Identification and Outreach

Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas

Amy Smiley, MSW, MBA

Amy Smiley, MSW, MBA

Chief Executive Officer

Northern Virginia Mental Health Institute

Joshua J. Lynch, DO, FACEP

Joshua J. Lynch, DO, FACEP

Clinical Associate Professor

UB|MD Emergency Medicine
Director of Emergency Medicine 
Kaleida Health | DeGraff Memorial Hospital

Daniela Luzi Tudor

Daniela Luzi Tudor

Chief Executive Officer

WEconnect Health Management

Mary Steady

Mary Steady

Director of Student Services

Manchester School District

Margarita Chavez-Sanchez, MS

Margarita Chavez-Sanchez, MS

Director

Department of Behavioral Health Services, Bernalillo County, New Mexico

Johanna Bergan

Johanna Bergan

Executive Director

Venue

JW Marriott Orlando Bonnet Creek Resort & Spa
14900 Chelonia Pkwy
Orlando, FL 32821
407-919-6300

Mention BRI Network to get the discounted rate of $249/night or please use the link below to make reservations:

https://book.passkey.com/go/BRINetworkConference

Sponsors and Exhibitors

Exhibitors

Adkisson Search is a nationwide search firm specializing in the recruitment of Executives and Healthcare Providers for healthcare systems, hospitals, academic medical centers, medical groups, and federally qualified health centers. For the past twenty years, we have been very successful in collaborating and serving behavioral health professionals across the country. Our culture and values drive our focus in achieving results that only professionals who align with your culture are presented. As the demand increases, our values remain, we guarantee to never leave a client without filling the search. Call 866.311.0000 or text 309.648.1147.

 

Certemy is a leading provider of Workforce Compliance Management software. Our software helps companies track and manage employee licenses and certifications across their organization with primary source verification. We help our clients reduce credential management costs, mitigate compliance risk, optimize staffing, and minimize skill gaps. Key features include automated expiration reminders, automated PDF form fills, and integration with third-party systems.

 

Media Partner

FAQ

Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

What is the cancellation policy?

  • Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket
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