2020 Patient Flow Management Summit
Optimizing Patient Flow Management through Effective Discharge Planning, Enhanced Patient Care/Satisfaction, Increased Profitability, and Efficient Hospital-Wide Collaboration
January 30 – 31, 2020 * Caesars Palace * Las Vegas, NV

2020 Patient Flow Management Summit








About the Conference

Today, patient flow has become a major concern for most hospitals and health systems as both the human and financial aspects result in poor quality care, patient dissatisfaction and lower reimbursement and profitability. Optimizing hospital wide patient flow is critical in delivering high quality patient centric healthcare. Hospitals are examining how to provide the right quality care, in the right place and at the right time.

The influx of the newly insured entering the healthcare system presents greater challenges to hospitals and the necessity to streamline flow and capacity has become enormously vital. As this landscape continues to evolve and dramatically transform, there is a huge shift towards hospital wide collaboration and throughput in order to achieve these goals. Optimizing the ED, decreasing patient wait times and enhancing care coordination are key components to moving the patient quickly, efficiently and safely through the hospital system.

This event features leaders from hospitals and health systems who will share their perspectives, valuable insights and expertise on how to be best equipped for the rapidly evolving landscape of patient flow management.

Who Should Attend?

From Hospitals/Health Systems

  • Case Management
  • Discharge Planning
  • Patient Flow
  • Admissions
  • Nursing
  • Operations
  • CEO
  • CFO
  • Patient Care
  • Compliance
  • Clinical Care
  • Medical Directors
  • Quality
  • Patient Financial Services
  • Care Management
  • Emergency Medicine
  • Social Worker
  • Utilization Management
  • Hospitalist
  • Chief of Staff
  • Capacity Management
  • Patient Throughput
  • Bed Management
  • Patient Logistics
  • Patient Transport
  • Clinical Operations
  • Performance Improvement

Also of Interest to:

Solution Providers

Conference Agenda

Day One – Thursday, January 30, 2020

7:15am – 8:00am

Conference Registration & Networking Breakfast

8:00am – 8:15am

Chairperson’s Opening Remarks

8:15am – 9:00am


9:00am – 9:45am

Techniques to Enhance Discharge Processes and Improve Patient Flow

Patient flow does not exist unless you discharge one patient to admit the next one, and a successful discharge process begins at the moment of admission. This session will focus on strategies to enhance patient discharge to improve patient flow. While the evolution of some patient’s LOS in the hospital can be unpredictable and dependent on some unknown factors, the vast majority of patient’s LOS in the hospital is quite predictable. Predicted LOS must be established early on and communicated clearly to the patient and family with decisive expectations regarding anticipated LOS. Daily communication with the healthcare team must occur in a multidisciplinary fashion so that care managers, physicians, and other healthcare providers are all aligned. This session will examine successful discharge processes

9:45am – 10:15am

Networking & Refreshments Break

10:15am – 11:00am

Enhancing Clinical Documentation to Improve Patient Flow, Revenue and Quality

Clinical documentation has a wide impact on patient flow model, revenue and quality. Patient flow is affected by appropriate documentation as the clinical documentation is used to validate and adjust appropriate length of stay. The quality in reference to clinical documentation affects readmission as appropriate clinical documentation can help avoid errors in coding that then lead to readmissions. In this session examine how the way we communicate through documentation has a robust impact on our care, quality and reimbursement.

11:00am – 11:45am

Effectively Managing Patient Throughput

Many hospitals, including academic medical centers, consistently function with the ED experiencing chronic, acute overcrowding and inpatient care units routinely functioning at greater than 95% occupancy rates. Operational challenges adversely impact optimal patient placement, impede patient progression, delay timely discharge, and limit the ability to accommodate incremental patient volume. There are multiple opportunities for improving patient throughput and efficient patient flow

11:45am – 12:30pm

Patient Flow and Reducing Hospital Readmissions: Effective Models and Strategies

This presentation will discuss a full evolution of readmissions and how to tackle the reduction of readmissions. Explore why patients get readmitted, and then cover the psyche of the ED physician, care coordination and stakeholder buy-in. The presentation will also delve into the barriers to successful outpatient care, and portray an in-depth example of a highly successful model that worked.

12:30pm – 1:30pm


1:30 – 2:15pm

Trends in Patient Access, Capacity Management and Patient Flow

The talk will explore trends in inpatient capacity, demands for care and workforce availability, as well as relate outcomes data in perspective to length of stay, mortality and cost trends. Hear about key elements addressing in-hospital admissions, number of hospitals and inpatient beds available, workforce availability, etc. The session will also discuss future trends such as LOS, cost per case, mortality, as well as innovations to consider

2:15pm – 3:15pm

Connecting the Dots: Improving Patient Flow Between Health Systems

Many patients and their families experience little or no coordination between clinicians and health organizations. This session will identify best practices and lessons learned for improving care coordination, communication, and information flow between health systems. The talk will also include expanding these processes and systems between health systems and across the medical neighborhood

3:15pm – 3:45pm

Networking & Refreshments Break

3:00pm – 4:15pm

Panel: Essential Hospital-Wide Strategies to Support Patient Flow and Promote Patient-Centered Care

This panel of experts from leading health systems and hospitals will share their experience and perspectives on proven strategies and approaches to improve quality and patient flow through hospital-wide strategies and patient centered care. The panel will discuss proven case studies and examples of successful programs and processes that have been implemented. Other topics to be discussed will include:

– Key performance indicators and methods for measurement and accountability
– Structure of an effective and sustainable throughput improvement team and model of practice
– Methods to engage and align medical staff
– Critical success factors to maintain momentum and sustain improvements
– Tools necessary for identifying high risk patients and interventions
– Strategies to address physical and social barriers
– How effective communication can streamline patient throughput

4:15pm – 5:00pm

Patient Flow Strategies to Address Length of Stay and Reduce Readmissions

This presentation will reveal proven strategies on processes and systems to address LOS while maintaining quality care, patient safety and reducing readmissions. Explore the process surrounding admissions and its impact on LOS. Also learn multidisciplinary rounds and its use in reducing LOS and readmissions.


End of Day One

Day Two – Friday, January 31, 2020

7:15am – 8:00am

Networking Breakfast

8:00am – 8:15am

Chairperson’s Remarks

8:15am – 9:00am

Improving Patient Flow Using Lean Methodolog

This session will explore how to deconstruct a highly complex clinical process using LEAN principles, as well as how to reconfigure emergency department patient flow to improve efficiency and patient experience. Attendees will also learn how to adopt a team-based approach to the design, testing, and implementation of change.

9:00am – 9:45am

Connected Care: Leveraging Telemedicine to Optimize Patient Flow

Networking Breakfast

Telehealth, or the use of electronic information technologies, to support long-distance clinical healthcare, has the potential to optimize outcomes for patients after hospital discharge. A number of studies have found that home-based telehealth/telemedicine programs reduce readmission rates for patients. This session will discuss implementing telehealth as part of the discharge planning process and how it can improve patient flow.

9:45am – 10:15am

Networking & Refreshments Break

10:15 – 11:00am

Identifying Patient Flow Challenges and Implementing Successful Strategies to Address Them

This session will explore the steps required in identifying patient flow challenges and its causes. Learn how to approach patient flow challenges, and the best methods to yield optimal results in enhancing hospital-wide patient flow.

11:00am – 11:45am

Inter-Hospital Transfers: Leveraging Hospitalists as Triage Officers to Facilitate Timely and Appropriate Patient Placement

This session will examine the systems and processes established to leverage hospitalists as triage officers to facilitate timely and appropriate patient throughput and placement. Explore an in-depth approach to the development and implementation of these processes and successful outcome.

11:45 – 12:30pm

Achieving Positive Patient Flow Outcomes by Creating a Capacity Command Center

Learn how establishing a centralized operations center can control patient access, inpatient throughput, ambulatory capacity and quality and safety efforts. By co-locating core functions such as RN staffing, bed management, patient transport, environmental services, care management and ambulance services, you can set workflows to streamline patient throughput. This presentation will review the creation of a command center, and how to leverage dashboards, technology, real time data and metrics to enhance patient flow.


Conference Concludes

Workshop – Friday, January 31, 2020
How to Effectively Implement Techniques to Improve Hospital-Wide Patient Flow Management

Caesars Palace

Caesars Palace
3570 S. Las Vegas Blvd.
Las Vegas, NV 89109

“Mention BRI Network to get the discounted rate of $119/night” or use link below:


Sponsors and Exhibitors



Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

What is the cancellation policy?

  • Cancellations received 4 weeks prior to the event will receive a refund minus the administration fee of $225. Cancellation received less than 4 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket

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