2019 Palliative & Hospice Care Congress
Exploring Excellence in Leadership, Strategy and Innovation
January 17-18, 2019 * Encore at Wynn * Las Vegas, NV

Palliative and Hospice Care Congress

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About the Conference

Our nation is experiencing an increase in the need for hospice and palliative care services. What began fifty years ago as a grassroots movement to better care for the dying is now an integral part of the U.S. healthcare landscape and the expansion of community-based palliative care services provides further opportunities to ensure we are providing the best possible care for those facing serious and life-limiting illness.

This conference will bring together professionals in hospice and palliative care to explore excellence in leadership, strategy, and innovation, share models of care and best practices, explore the integration of palliative care across disciplines and settings, and help providers accelerate change in a value-based system. Topics will include tools and resources to improve quality outcomes; leading and enhancing teams, the impact of opioid use in palliative care; how to build a sustainable palliative care program; billing, coding and payment models and payer partnerships; staying in compliance; how to build a resilient workforce; and more.

Who Should Attend?

From Palliative Care/Hospice Care/Hospitals/Health Systems/Health Plans

  • Medical Directors
  • CFO
  • COO
  • Social Workers
  • Case Management
  • Counseling
  • Director of Nursing
  • Director of Hospice Care
  • Director of Palliative Care
  • Pharmacists
  • Physicians
  • Quality Assurance
  • Administrators
  • Hospice Health Aides
  • End-of-Life-Care
  • Operations Director
  • Outpatient Services
  • Palliative Medicine
  • Clinical Director
  • Compliance Director

Also of Interest to Vendors; Consultants; Solution Providers within the Hospice/Palliative Care.

Conference Agenda

Day One – Thursday, January 17, 2019

7:15am – 8:00am
Conference Registration & Networking Breakfast

8:00am – 8:15am
Chairperson’s Opening Remarks

8:15am – 9:00am
Keynote: The Changing Landscape for Palliative Care and Hospice

The number Americans living with serious illness continues to grow. How can we ensure high-quality care for our most vulnerable patients? This session will examine the evolution of palliative care and insights into efficient, effective models of care for seriously ill patients. Also learn about system redesign and workforce repositioning strategies necessary to respond to our seriously ill patients' needs and preferences.

9:00am – 9:45am
Leadership and Team Effectiveness in Hospice and Palliative Care

This session will address tools to create a more cohesive team and improve patient and staff outcomes. Topics to be discussed will include:

- Leading and enhancing interdisciplinary teams
- How to effectively manage the complexities in the hospice organization
- Managing programs, systems and people
- Regulations and standards
- Understanding a value-based approach to management
- Compliance and accountability

9:45am – 10:15am
Networking & Refreshments Break

10:15am – 11:00am
Operationalizing and Sustaining a Community-Based Palliative Care Program

This session will explore success and new models of community-based palliative care programs. Topics to be addressed will include:

- Successful practices when providing community-based palliative care services
- How to enhance partnership to support your program’s sustainability
- Building the business case
- Program delivery model evolution
- The use of metrics to demonstrate program value
- How key partnerships are essential to sustainability
- Reimbursement, including regulatory and compliance considerations and payer/provider relationships.
- Tools and resources to implement an action plan

11:00am – 11:45am
The Opioid Crisis and Palliative Care

Our nation’s communities are working tirelessly to respond to the opioid epidemic, while each day more family members join the ranks of the bereaved. Understanding the unique aspects of bereavement for this population of grievers and providing outreach to them is an important extension of hospice care into the community. Topics to be discussed will include:

- The potential impact of opioid use in palliative care on the opioid crisis
- Evaluating a palliative care patient's risk for opioid misuse and abuse
- Innovative work being done to support this population
- The nature of addiction on family systems and the community
- The impact of opioid overdose deaths and unique features of bereavement for impacted families.

11:45am – 12:30pm
Leveraging Benchmark Data & Metrics to Drive Excellence

Hospice requires a structured approach that integrates financial, clinical operational and administrative teams to collaborate to achieve higher levels of performance. This session will identify successful benchmarks and key performance indicators for measurement and reporting that drive organizational excellence. Topics to be discussed include:

- Clinical and financial benchmarks to measure performance
- How to best integrate data into clear and concise reports to provide for better decision-making by management
- Identify strategies to foster engagement of all levels in the reporting and monitoring of data to successfully adjust operations and clinical practice on a timely basis
- Tools for using benchmark data to improve the performance of your home health agency
- Key performance indicators that drive success

12:30pm – 1:30pm
Luncheon

1:30pm – 2:15pm
Telemedicine and Remote Hospice and Palliative Care

Providing timely access to community palliative care services is a challenge due to workforce and budget constraints. Leveraging telehealth is one way to increase access to palliative care and hospice services for seriously ill patients. This session will examine way to provide timely access to high quality care while managing program cost, workforce and geographic limitations. Topics to be addressed will include leveraging digital resources in hospice and palliative care, and barriers to telehealth implementation.

2:15pm – 3:00pm
Methadone: Safe and Effective Use for Hospice Pain Management

This session will address the use of methadone in hospice patients. Topics to be discussed will include:
- Dosing and monitoring strategies for safe and effective use of methadone
- Identifying appropriate patients to consider for methadone use
- Risks and benefits of methadone use for pain management

3:00pm – 3:30pm
Networking & Refreshments Break

3:30pm – 4:30pm
Panel: Hospice Collaboration and Integration Within Large Healthcare Systems

While most hospices are freestanding, large healthcare systems are increasingly interested in integration with hospices. There are a number of different models for a hospice and large health system to work together. They can range from contractual affiliation/joint venture to a merger or asset purchase. This panel will discuss the various models, as well as its positives and negatives aspects. Topics to be addressed will include:

- Reasons why large healthcare systems are interested in collaborating with hospice providers
- The pros and cons of a hospice aligning with a hospital system
- Common problems that occur when a hospice is acquired by a healthcare system

4:30pm – 5:15pm
Expanding Behavioral Health in Hospice

The impact of advanced illness, caregiving and grief on someone’s mental and emotional well-being can be extensive and most hospice agencies do not have the resources to adequately support those in their community dealing with these concerns. Topics to be discussed will include:

- Ways to collaborate within your community to develop innovative financially sustainable ways of enhancing these services for your organization
- Understand the unmet grief and mental health needs of your hospice organization and community
- Benefits of collaborative program development
- Innovative program options to help meet the mental health needs of your patients

5:15pm
End of Day One

Day Two – Friday, January 18, 2019

7:15am – 8:00am
Networking Breakfast

8:00am – 8:15am
Chairperson’s Remarks

8:15am – 9:00am
Building Payer-Provider Partnerships for Innovative Palliative Care Models

Changes in healthcare with shifting and shared risk have created unique opportunities for payers and palliative care providers to partner in the care of the most medically complex individuals. There is an increasing focus on better care, better health, lower costs and improving the work life of those who deliver care. Considering the added value of palliative care and challenges in adequate volume-based reimbursement for palliative care, such payer-provider partnerships are essential for creating sustainable models of palliative care across settings. Topics to be discussed in this session will include:

- The value of Palliative Care from payer and provider perspective to achieve quadruple aim
- Actions payers are taking to integrate palliative care into payment models, care management programs and benefits
- Tools and resources necessary to build effective payer-provider partnerships to support patients

9:00am – 9:45am
Palliative Care Billing: Maximizing Revenue to Grow and Sustain Your Program

This session will examine reimbursement, regulatory and compliance considerations and payer/provider relationships. Topics to be discussed will include:

- Billing opportunities and compliance considerations to support reimbursement for palliative care services
- Traditional fee-for-service billing and coding
- Value-based reimbursement
- Overcoming barriers

9:45am – 10:15am
Networking & Refreshments Break

10:15am – 11:00am
Medication Management

Management of a patient’s medication is a clinical and quality of care issue and an important part of palliative care. Hospice providers face many challenges related to the processes of medication reconciliation and management. This session will explore those challenges and other topics that will include:

- Approaches to supporting caregivers in managing medications
- Metrics to assess the impact of improved medication management
- Compliance and quality issues
- Evaluating your hospice program’s medication management process
- How goals of care, overall prognosis and functional status can affect medication management
- Right sizing medication regimens: prescribing and de-prescribing

11:00am – 11:45am
Quality Programs and Practices to Stay in Compliance

Successful hospice programs must know the basics of healthcare compliance, including developing a compliance program, policies and procedures, risk assessment and reporting requirements. Topics in this session will include:

- A review of hospice regulations
- Organizational ethics related to compliance
- Audit scrutiny
- Risk areas for hospices
- Tools to evaluate a hospice's compliance
- Current and future quality reporting measures
- How a hospice provider can reduce risk in their program
- Quality reporting requirements and issues in the hospice industry
- Protecting your organization through robust provider documentation

11:45am – 12:30pm
How to Build and Engaged and Resilient Workforce

An engaged and resilient workforce leads to greater patient satisfaction and better outcomes. This session will discuss the relationship between patients’ experience/satisfaction and workforce engagement/resilience. Topics to be discussed will include:

- Strategies that you can put into place to have a positive impact on patient and care as well as on the staff that deliver it
- Ensuring that staff has confidence in their skills and ability to provide high quality services for patients as well as resources for their own resilience
- How to effectively communicate to enhance patients’ experience and satisfaction
- Enhance resilience in individuals and teams

12:30pm
Conference Concludes

Workshop – Thursday, January 17, 2019

5:30pm – 7:30pm
How to Build an Effective and Sustainable Palliative Care Program

In this interactive workshop you will learn practical guidelines for developing a palliative care program and new services. Learn how to create a framework that can be used to assess organizational readiness and plan the implementation of your program. Topics to be addressed will include:

- Developing goals of care for your organization
- Types of models including consult services, outpatient programs and inpatient units
- Easy to use screening tools
- Creating the data for a data-driven business plan
- Resource management
- Required organizational capabilities to be successful
- Creating a framework and critical areas to focus on
- Conducing a needs assessment
- Identifying stakeholders
- Billing, coding and payment models and payer partnerships Metrics and measurement

Venue

Wynn

Encore at Wynn
3131 Las Vegas Blvd. South
Las Vegas, NV 89109
702-770-7171

“Mention BRI Network to get the discounted rate of $199/night”

Sponsors and Exhibitors

TBA

FAQ

Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 3 weeks prior to the event will receive a refund minus the administration fee of $185. Cancellation received less than 3 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket

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