2018 National Home Care Management Summit
Innovations, Leadership Strateges and Best Practices in Home Health and Hospice
May 17-18, 2018 * Miami, FL

2018 National Home Care Management Summit








About the Conference

America is experiencing a dramatic shift in demographics, and in 2019, people older than 65 years will outnumber those younger than five. As Americans age and live longer, increasing numbers of them will live with multiple chronic conditions, such as diabetes or dementia, and functional impairments, such as difficulty with the basics of life like mobility and managing one’s household. One of the greatest health care challenges facing our country is ensuring that older Americans with serious chronic illness and other maladies of aging can remain as independent as possible.

This program will address how meeting this challenge will require envisioning the potential value of home-based and hospice health care, creating pathways for care delivery to optimize its value, and integrating it fully into the U.S. health care system.

Who Should Attend?

From Home Care Facilities, Hospitals and Health Systems:

  • Chief Executive Officers
  • Chief Financial Officers
  • Presidents
  • Nursing Directors
  • Home Care Directors
  • Hospice Care Directors
  • Hospitalist Directors
  • Directors of Quality Management
  • Patient Transportation Coordinators
  • Directors of Outpatient Services
  • Home Care Finance Professionals
  • Clinical Operations Directors
  • Business Development Specialists
  • Social Workers
  • Medical Directors

Also of interest to Consultants; Vendors & Solution Providers within the Home Care Industry

Conference Agenda

Day One – Thursday, May 17, 2018

7:15am – 8:00am
Registration & Networking Breakfast

8:00am – 8:15am
Chair’s Opening Remarks

8:15am – 9:00am
Keynote: What Will the Future of Home Health Look Like?
This session keynote will address future home care trends, including regulatory and compliance issues. Gain a solid grasp on the new measures as dictated by regulatory bodies, including the crucial healthcare issues pending before Congress and the Administration, and innovations underway in Medicare and Medicaid that create opportunities for home care.

9:00am – 9:45am
The Home Health Care Workforce
Many different people make up the home health care workforce, including professionals (e.g., nurses, physical therapists, physicians) and direct care workers (e.g., home health aides, personal care aides), along with individuals and their families. As in health care in general, home health care depends on a team of individuals working together. This session will address the role of each person on the home health care team (as well as the team itself) and how to facilitate their roles in ways in which they will be needed for the future ideal state of home health care.

9:45am – 10:15am
Networking Break

10:15am – 11:00am
Connected Health: Technologies Impact on Home Health Care
New technologies are bringing super-convenient healthcare solutions to consumers. This session will focus on what the growing array of new technologies means for home care operators and how they can be leveraged to optimize quality while decreasing cost. Topics to be discussed include:
- Emerging technologies
- Strategies to compete in an era of on-demand satisfaction and how those principles can translate to healthcare
- Adherence to insurance criteria and other regulatory constraints

11:00am – 11:45am
Home Health Collaboration Across the Care Continuum
A home health agency's success is increasingly connected to the success of other stakeholders in the care continuum - from primary care physicians to hospitals to the patients and their families. Collaboration with multiple stakeholders across the spectrum of care has the potential to improve the way health care is delivered. This session will address the how home health agencies can improve patient-centered care that is seamlessly connected and coordinated.

11:45am – 1:00pm

1:00pm – 1:45pm
Effective Physician Practice Management Principles for Hospice & Home Care
Without many of the efficiencies of large physician practices, hospice and home care providers face challenges in their quest to deliver high quality, compliant and cost-effective physician visits to patients. This session will address the following topics:
- How to maximize provider resources and patient access to care
- Monitoring and audit processes for compliant coding and accurate reimbursement
- Reimbursement and revenue cycle challenges and potential solutions

1:45pm – 2:30pm
Strategies for Managing Cost in Home Care & Hospice
Cost reduction is an important goal and cost analysis is critical. Cost analysis is not simply identifying cost, but it also should be used in pricing, revenue planning and establishing standard cost. This session addresses cost management strategies, cost analysis and actions that help minimize costs. Topics to be discussed include:
- External factors affecting cost
- Impact of reduced payment rates on profitability
- Cost management targets and tools that are the bases for financial success
- Cost-optimizing strategies that meet operational and patient needs

2:30pm – 3:00pm
Networking Break

3:00pm – 4:15pm
Applying Lean Methods in the Home Care Agency Setting
Given the enormous pressures on home health and hospice agencies, lean healthcare methodology should be one the underpinnings of management strategy to achieve goals and mission success. Lean management strategies can reduce costs and improve quality through optimization – not reduction. With all the benefits the lean method offers home health agencies, success first and foremost begins with obtaining buy-in from caregivers, administrative staff, and management. This session will address lean principles and how agencies must rethink current business processes.

4:15pm – 5:00pm
How to Build a Cost-Effective Home-Based Palliative Care Program
Realizing that seriously ill patients often do better when they can stay in their own homes and receive coordinated and personalized treatment, a growing number of hospitals, hospices, home health agencies and group practices now offer home-based palliative care as a separate business line for patients in their communities. Home-based palliative care programs typically integrate multidisciplinary care teams that include physicians and nurses, social workers, mental health professionals and chaplains who visit patients in their homes and offer tailored treatment plans focused on improving quality of life. This session will address how to build a cost-effective home-based palliative care program, and its benefits to patients, their caregivers and the health care system.

End of Day One

Day Two – Friday, May 18, 2018

7:15am – 8:00am
Networking Breakfast

8:00am – 8:15am
Chair’s Recap of Day One

9:00am – 9:45am
Successful Revenue Cycle & Compliance Management Strategies
As program integrity reviews and audit scrutiny intensify, home health and hospice revenue cycle and compliance management becomes even more critical. This session will review effective financial management strategies, reimbursement challenges, how to minimize risks and stay compliant, trends in claim denials and more.

9:45am - 10:30am
Driving Excellence by Using Benchmark Data & Metrics
Home care and hospice requires a structured approach that integrates financial, clinical operational and administrative teams to collaborate to achieve higher levels of performance. This session will identify successful benchmarks and key performance indicators for measurement and reporting that drive organizational excellence. Topics to be discussed include:
- Clinical and financial benchmarks to measure performance
- How to best integrate data into clear and concise reports to provide for better decision-making by management
- Identify strategies to foster engagement of all levels in the reporting and monitoring of data to successfully adjust operations and clinical practice on a timely basis
- Tools for using benchmark data to improve the performance of your home health agency
- Key performance indicators that drive success
- Processes for benchmarking your agency’s performance

10:30m – 11:00am
Networking Break

11:00am - 11:45am
Is Your Home Health Agency Ready for Alternative Payment Models?
Providers, payers and others in the health care system must make fundamental changes in their day-to-day operations that improve quality and reduce the cost of health care. This session will address how alternative payment models promote outcomes-based care and use specific metrics to measure quality of care, patient satisfaction and health outcomes.

11:45am – 12:30pm
Improving Cross-Departmental Communication
Two billion of our global population is unbanked. This results in huge inefficiencies in the market, excessive fees and a lack of liquidity in many emerging economies, and leads to the economic disenfranchisement of many on the lower rungs of our economy. Access to financial and banking services opens up businesses to a new range of customers and potential opportunities. This session will discuss how blockchain fits into this, as well as:
- Why should businesses and government care about the unbanked?
- The role of identity and remittances in providing services for the unbanked
- Legal and regulatory issues

11:45am – 12:30pm
Improving Cross-Departmental Communication
Home health providers face a range of complex challenges brought about by health care’s fragmented structure, which inherently creates departmental communication barriers and critically hinders care team collaboration. Inefficiencies are characteristic in this siloed work culture, and if left unaddressed they can compromise patient safety. This session will address how to improve communication across the care continuum, leading to improved quality of care.

Conference Concludes

Workshop - Friday, May 18, 2018

12:45pm – 2:45pm
What You Need to Know about Pre-Claim Review
CMS’s recent implementation of the Medicare home health pre-claim review (PCR) process represented a proactive and more effective strategy intended to prevent unauthorized provider payments. While PCR has caused significant challenges for home health providers, it has been deemed a success by CMS and is expected to expand to other Medicare providers, including hospice. In this workshop you will learn about:
- Coverage and payment conditions
- Tactics for conducting proactive compliance audits
- Common payment threats and documentation compliance risks
- Strategies for mitigating risks by leveraging technology to more effectively monitor documentation processes.



Sponsors and Exhibitors



Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 3 weeks prior to the event will receive a refund minus the administration fee of $185. Cancellation received less than 3 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be cold so we recommend a sweater or light jacket

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