2018 Discharge Planning & Capacity Management Summit


March 15-16, 2018 * Las Vegas, NV

2018 Discharge Planning & Capacity Management Summit








About the Conference

Care coordination within hospitals and health systems has never been more important as it helps to align priorities of care teams and minimize waste within the system. Delayed discharges are not just an inconvenience; they lead to poorer experiences for patients and prevent hospitals from providing responsive care for patients requiring acute care, and those requiring admission for planned procedures. Poorly managed hospital-wide patient flow and capacity management has critical implications for both patients and providers.

Integrated healthcare strategies are essential in supporting successful discharge planning and providing efficient, high quality and timely patient-centric healthcare. This conference brings together leaders from hospitals, health systems, home care, health plans and managed care organizations to discuss best practices for improving care coordination, reducing readmissions, preventing avoidable healthcare utilization, and collaborating across the continuum. Network with leading practitioners on discharge planning and learn from the success of others on how to prevent hospital readmissions through comprehensive discharge planning; move patients quickly, efficiently and safely through the hospital system; improve capacity planning and service design; enhance patient care and satisfaction; and much more.

Who Should Attend?

From Hospitals/Health Systems/Health Plans

  • CEO’s

  • CFO’s

  • VP

  • Quality Improvement Director

  • Emergency Room Director

  • Patient Flow Director

  • Discharge Planning

  • Case Management Director

  • Nursing Director

  • Care Coordination

  • Utilization Review

  • ICU Director

  • Admissions Director

  • Hospitalists

  • Billing

  • Patient Financial Services

  • Medical Directors

  • Social Service Director

  • Patient Flow

  • Clinical Operations Director

Preliminary Agenda

Day One - Thursday - March 15, 2018

7:15am – 8:00am
Registration & Networking Breakfast

8:00am – 8:15am
Chairperson’s Opening Remarks

8:15am – 9:00am
Care Coordination Across the Continuum: Hospital-Wide Strategies and Approaches to Improve Efficiency and Collaboration

Many recognize that diversions, long waits, and delays in the ED are a hospital-wide issue, not solely an ED issue. Waits are often the result of ED beds being occupied by patients waiting for admission to the hospital.

Yet, while many understand the problem, they don’t often have the strategies needed to address hospital-wide patient flow. In order for hospitals to keep pace with their flow strategies, they must focus on operational efficiency. Patient flow strategies must evolve beyond improving throughput and patient outcomes to incorporating initiatives that enhance patient experiences as individuals travel through the continuum of care. In this session you will learn tips and tools that will streamline work processes and are aimed at the multiple disciplines responsible for hospital discharge. Topics to be discussed will include:

  • Creating multidisciplinary collaboration to shorten the discharge process
  • Standardizing patient flow practices across an enterprise
  • Identifying overlap and reduce variation

9:00am – 9:45am
Discharge Scheduling to Improve Throughput and Patient Flow

Failure to integrate discharges with admissions commonly results when discharges are not managed appropriately. Creating a more consistent and predictable discharge schedule can help improve patient flow and capacity management. Traditionally, hospitals have attempted to “batch” discharges by establishing a set time for all patients to be discharged; however, this approach has been largely unsuccessful. Scheduling the discharge creates a continuous patient flow process, spreading discharge times throughout the day. This approach streamlines the process, better addresses the needs of patients and families, and helps coordinate the placement of patients who are admitted and transferred with discharges that occur throughout the day. Topics to be discussed will include:

  • Processes for scheduling discharges
  • Tasks that must occur prior to discharge
  • Synchronizing admissions and transfers to the discharge schedule

9:45am – 10:15am
Networking & Refreshments Break

10:15am – 11:00am
Partnering Effectively with Hospital Leadership to Improve Discharge Processes, Capacity Management and Patient Flow

This session will discuss how to engage hospital leadership in patient flow strategies to ensure buy-in and support. Learn the importance of executive buy-in of organizational throughput as a hospital-wide top priority, how to get leadership on board with change, and how to leverage hospital-wide metrics to achieve the support that you need to move forward. 

11:00am – 11:45am
Discharge Processes and Checklists

Discharging a patient involves many steps, including examination and sign-off by appropriate providers and patient education. For each patient, the time of discharge and the tasks that need to be performed will be provided one day ahead of time. This allows for everyone involved in the discharge to self-organize on the day of discharge to get the work done within the window necessary to meet the scheduled discharge time. In this session you will learn how to improve efficiency during the discharge process and understand how to effectively plan for discharges in advance. Topics to be discussed will include:

  • Determining what care, services and equipment the patient needs
  • How to predict patient demand and align resources
  • Early identification of patient requirements
  • Barriers to timely discharge

11:45am – 1:00pm

1:00pm – 1:45pm
Telehealth as a Strategy to Improve Patient Flow

Telehealth, or the use of electronic information technologies, to support long-distance clinical healthcare, has the potential to optimize outcomes for patients after hospital discharge. A number of studies have found that home-based telehealth/telemedicine programs reduce readmission rates for patients. This session will discuss implementing telehealth as part of the discharge planning process and how it can improve patient flow.

1:45pm – 2:30pm
Improving Emergency Department Efficiencies and Patient Flow

Healthcare reform has called for hospitals to realign their priorities to improve patient experiences and deliver better outcomes while facing the challenges of increased volume. For many, the ED is the front door to the hospital and the place with the greatest potential to cause bottlenecks that impact the entire hospital’s patient flow and care coordination efforts. Topics to be discussed will include:

  • Preventing ED overcrowding
  • Working with ambulance services to better managed emergency demand
  • Eliminate waits and delays for surgical procedures, treatments and admissions to inpatient beds
  • Redesign surgical scheduling to improve throughput and patient flow to ICUs and inpatient units

2:30pm – 3:00pm
Networking & Refreshments Break

3:00pm – 4:15pm
Panel: Establishing Centralized and Coordinated Communication to Improve Throughput Priorities and Discharge Processes

In order to be successful, hospitals must leverage effective communication between clinical teams to drive efficient patient throughput, maximize resource utilization, and reduce costs. Daily communication with the healthcare team must occur in a multidisciplinary fashion so that care managers, physicians and other healthcare providers are all aligned. Topics to be discussed will include:

  • Identifying key players and developing effective methods to communicate throughput priorities to different hospital stakeholders
  • Promoting multidisciplinary communication
  • Making clinical information transparent across all disciplines

4:15pm – 5:00pm
Engaging Patient in the Discharge Planning Process

Patient’s goals and preferences during the discharge planning process are very important. This session will address how to better prepare patients and their caregivers to be active partners for their anticipated health and community support needs upon discharge. This results in the meaningful involvement of patients and their caregivers in the discharge planning process. This session will address factors to consider when evaluating a patient’s discharge needs, including providers available to patients post-discharge.

End of Day One

Day Two - Thursday - March 16, 2018

7:15am – 8:00am
Networking Breakfast

8:00am – 8:15am
Chairperson’s Remarks & Recap of Day One

8:15am – 9:00am
Improving Safety at Discharge and Transfer of Care

Transfer of care planning should begin prior to admission for planned patients, and as soon as possible after admission for emergency patients. Delayed transfers of care are a significant concern to frontline staff. This session will address how to improve the transfer of care, including:

  • How to best move the patient from the hospital to their home or another healthcare facility
  • Improving patient transition pathways
  • Achieving efficient patient transfers from the ICU and the post-anesthesia care unit
  • Transport coordination and prioritization, including centralizing patient transport, fine tuning dispatch logic, and best practices

9:00am – 9:45am
Leveraging Six Sigma to Improve Discharge Time

Proper discharge management is vital to ensure patient satisfaction, bed availability and quality patient care. Six sigma provides measurement of every activity in a hospital, helping to achieve this. This session will address to how leverage six sigma to measure, analyze and improve approaches to streamline patient discharge.

9:45am – 10:15am
Networking & Refreshments Break

10:15am – 11:00am
Matching Capacity and Demand: Applying Real Time Data, Technology and Metrics to Enhance Patient Flow

This session will focus on how to leverage technology and data to drive outcomes. We will discuss best practices and metrics you should be tracking, as well as recommended targets. Understand how to use technology to measure progress as you continue on your journey to positively impact the patient experience. Topics to be discussed will include:

  • Transparency and data sharing tools
  • Using advanced analytics for improvement and forecasting
  • Streamlined workflow processes, what data to track, and how to use the data to drive sustainable outcomes
  • Utilizing data to drive change
  • Enabling technologies to automate workflows
  • Interpreting data to improve operational performance
  • Making clinical information transparent across care disciplines

11:00am – 11:45am
The Relationship Between Discharge Planning and Utilization Review/Management

Utilization revenue/management (UR/UM) creates a process and accountability for that process whereby the patient will be supported during what will likely be some of the darkest days of their year. By examining the historical and current admissions for the patient, and planning to avoid the need for the next one, UR/UM supports the services throughout the patient’s journey. They pitch the inpatient timeline to the payer source and then hold the inpatient team accountable for getting the work done during the timeline in preparation for the discharge. This session will examine the role of UR/UM and their importance as it relates to discharge processes and the patient’s overall experience.

11:45am – 12:30pm
Connecting Patients with Caregivers and Community Resources

Coordination between inpatient and outpatient teams—as well as with caregivers and community resources—is crucial in developing a solid discharge plan so that everything goes smoothly when the patient leaves the hospital. This session will discuss strategies for collaboration to engage outside resources, and questions that must be addressed prior to discharge, including:

  • What needs will the patient have?
  • How and where will they get their medications filled?
  • Do they have a safe and appropriate place to live?
  • How can what they have learned in the hospital be reinforced in the home setting and community?
  • Do they have transportation to get to required resources?
  • Giving patients the

Conference Concludes


Workshop Sessions & Schedule Will Be Announced Soon.

Featured Speakers



Speaker To Be Announced

List of upcoming speakers is TBA.



Speaker To Be Announced

List of upcoming speakers is TBA.



Speaker To Be Announced

List of upcoming speakers is TBA.



Speaker To Be Announced

List of upcoming speakers is TBA.

Official Sponsors & Vendors To Be Announced.

Are there group discounts available?

  • Yes – Register a group of 3 or more at the same time and receive an additional 10% off the registration fee

Are there discounts for Non-Profit/Government Organizations?

  • Yes – please call us at 800-743-8490 for special pricing

What is the cancellation policy?

  • Cancellations received 3 weeks prior to the event will receive a refund minus the administration fee of $185. Cancellation received less than 3 weeks prior to the event will receive a credit to a future event valid for one year.

Can the registration be transferred to a colleague?

  • Yes – please email us in writing at info@brinetwork.com with the colleague’s name and title

Where can I find information on the venue/accommodations?

  • Along with your registration receipt you will receive information on how to make your hotel reservations. You can also visit individual event page for specific hotel information. The conference fee does not include the cost of accommodations.

What is the suggested dress code?

  • Business casual. Meeting rooms can sometimes be bold so we recommend a sweater or light jacket

Offical Partnering Hotels To Be Announced.

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