7:15am – 8:00am
Conference Registration & Networking Breakfast

8:00am – 8:15am
Chairperson's Opening Remarks

8:15am – 9:00am
EHR Integration and Workflow Design
RPM data flooding into the EHR creates alert fatigue, buried information and clinician resistance. Successful programs design workflows where the right person sees the right data at the right time without drowning in alerts. This session examines integration approaches including building dashboards that surface actionable data, setting thresholds that reduce noise, assigning triage responsibilities and creating escalation protocols. You'll learn how to get physician buy-in when they're skeptical, train staff on data interpretation, integrate RPM into existing chronic care workflows and measure whether monitoring actually improves outcomes. 

Roshini Moodley Naidoo, MBA, MPH, MBChB
Professor of Practice, College of Health Solutions
Arizona State University
Senior Fellow, M-RCBG Harvard Kennedy School
Member of the Board, Africa Academy for Public Health

9:00am – 9:45am
Wearable Technology: Smartwatches, Patches and Continuous Monitoring
Wearables are reshaping RPM from scheduled readings to 24/7 health tracking. Apple Watch, Samsung Galaxy Watch, Fitbit and medical-grade devices like BioButton, VitalPatch and continuous glucose monitors generate constant streams of heart rate, activity, sleep, oxygen and glucose data. This session cuts through the marketing hype to examine which wearables work for which conditions, when consumer devices are good enough versus when you need medical-grade, managing continuous data without overwhelming clinical teams and getting patients to actually wear devices long-term. You'll learn about patch-based biosensors for post-surgical monitoring, smartwatch integration for cardiac and diabetes patients, comparing cellular versus Bluetooth options, battery life realities and realistic expectations for patient compliance. The discussion covers FDA clearance considerations, data accuracy, integration capabilities and total cost of ownership beyond device price.

- Consumer wearables (Apple Watch, Fitbit, Samsung) versus medical-grade devices for different conditions

- Patch-based biosensors and their applications in post-acute and chronic care monitoring

- Managing continuous data streams and setting meaningful alert thresholds

- Patient acceptance, compliance challenges and strategies for sustained wearable use

Ryan McGinnis, MD
Founding Director of the Center for Remote Patient and Participant Monitoring
Co-Director of the M-Sense Research Group
Associate Professor of Biomedical Engineering
Wake Forest University School of Medicine 

9:45am – 10:15am
Networking & Refreshments Break

10:15am – 11:00am
AI in RPM: Separating Real Value from Vendor Hype
Every RPM vendor claims AI capabilities but most deliver basic threshold alerts rebranded as machine learning. Real AI applications in RPM include predictive models flagging decompensation 12-24 hours early, automated triage reducing manual chart review, anomaly detection identifying subtle pattern changes and personalized intervention triggers adapting to individual baselines. This session examines which AI tools deliver measurable value versus which create more problems through false positives, unexplainable recommendations and clinician distrust. You'll learn about validating AI accuracy before deployment, managing alert fatigue from overly sensitive algorithms, maintaining physician oversight of AI-generated recommendations, addressing bias in training data and measuring whether AI actually reduces workload or just shifts it. The discussion covers ambient documentation tools, natural language processing for patient communication, computer vision applications and realistic expectations for AI adoption timelines.

- Predictive models for patient deterioration and their real-world accuracy rates

- Automated triage and risk stratification reducing manual monitoring burden

- Managing false positives, alert fatigue and the human-AI workflow balance

- Validating AI tools, addressing algorithmic bias and maintaining clinical oversight

Karen Fortuna, Ph.D, LICSW
Licensed Independent Clinical Social Worker
Assistant Professor of Psychiatry at the Geisel School of Medicine at Dartmouth
Co-Founder Collaborative Design for Recovery and Health

11:00am – 11:45am
HRS Sponsor Session

11:45am – 12:30pm
Patient selection strategies and optimizing outcomes for RPM programs in HF

Sandip Zalawadiya, MBBS
Associate Professor of Medicine
Medical Director, Ventricular Assist Device Program
Director, HF Remote Patient Management Devices
Vanderbilt University Medical Center

12:30pm – 1:30pm
Networking Lunch

1:30pm – 2:15pm
Staffing Models and Care Team Structure
RPM programs fail when staffing doesn't match workload or responsibilities aren't clearly defined. This session examines sustainable staffing approaches including RN versus MA versus health coach models, determining patient-to-staff ratios, defining escalation protocols to physicians, managing after-hours monitoring and building schedules that prevent burnout. You'll learn about leveraging care coordinators, integrating pharmacists, using AI for first-line triage and realistic productivity expectations for different team members.

Helen M. Lawler, M.D.
Associate Professor, Division of Endocrinology, Metabolism, and Diabetes
Medical Director, Diabetes Home and Remote Care Program (DHRC)
University of Colorado Hospital

2:15pm – 3:15pm
Panel Discussion: Scaling RPM Across Multiple Conditions and Service Lines
Most RPM programs start with one condition—hypertension, heart failure, diabetes—then face questions about expansion. This panel brings together leaders who've scaled across multiple conditions and service lines to discuss what works. Panelists share experiences with condition prioritization, staffing models that support multi-condition programs, technology platforms handling diverse devices, care team training across specialties and demonstrating value when spreading resources across broader populations. The discussion covers maintaining quality during scale, avoiding scope creep and knowing when to stay focused versus expand.

Thomas (T.J.) Ferrante
Attorney at Law
Foley & Lardner LLP

Zsolt Kulcsar DO, MPH, MBA, CPE
Vice President, Virtual Health
Assistant Professor
Emory School of Medicine Rheumatology Dept. 

3:15pm – 3:45pm
Networking & Refreshments Break

3:45pm – 4:30pm

TBA

Nemours

4:30pm – 5:15pm
Beyond Remote Monitoring: Lessons from Heart Failure to Diabetes and Wearable Health Innovation
Remote Patient Monitoring (RPM) is often seen to improve care for chronic conditions like heart failure and diabetes. However, data alone does not change outcomes. Our experience—and growing evidence—shows that RPM is only effective when it is paired with the right clinical support and workflows.

In this session, we share how our RPM programs have evolved from basic monitoring to more integrated care models. Using heart failure as a foundation, we demonstrate how combining monitoring with medication management, care coordination, and timely intervention can drive better results. We also discuss lessons learned in diabetes care, where traditional tools like glucometers provided limited insight, while newer technologies like continuous glucose monitoring offer more meaningful data.

We will also explore emerging technologies, including wearable devices, and discuss real-world challenges such as patient engagement, cost, and implementation barriers.  This presentation highlights a key message: RPM is not just about collecting data—it’s about turning data into action.

Kristelle Pulido
Nurse Practitioner
White Plains Hospital 

5:15pm – 6:00pm
Building the Connected Care Environment: A Two-Year Journey Integrating Remote Patient Monitoring, Device Integration, and Smart Room Technologies
Healthcare organizations face mounting pressure to deliver safe, high-quality care amid persistent staffing shortages. Over the past five years, Aspirus undertook a deliberate digital transformation initiative integrating remote patient monitoring (RPM), medical device integration, and smart room technologies to address workforce gaps, improve operational efficiency, and maximize the value of existing and emerging technology investments and to align with strategic roadmap plans to transform care. 

This presentation describes the organizational journey from initial planning through implementation, highlighting the strategic decisions, stakeholder engagement, and workflow redesign required to align clinical, technical, and operational teams around a shared technology vision. Rather than pursuing isolated point solutions, Aspirus approached RPM, device integration, and smart room capabilities as interdependent components of a broader strategy to extend clinical oversight, reduce manual documentation burden, and reimagine how care is delivered at the bedside and beyond.

Key qualitative learnings emerged across several domains: the importance of early and sustained frontline staff engagement in technology design and rollout; the cultural shift required to move from task-based staffing models toward technology-augmented care models; the challenges of integrating disparate device and platform ecosystems within existing IT and clinical infrastructure; and the leadership strategies needed to sustain momentum through competing priorities and change fatigue.

Attendees will leave with practical insights into the organizational, cultural, and operational considerations involved in scaling connected care technologies, including lessons learned around governance structures, interdisciplinary collaboration, and change management approaches that can be adapted across diverse care settings.

This session is intended for nursing and clinical informatics leaders, technology and innovation officers, and operational executives seeking to advance similar initiatives within their own organizations.

Denise Hammel, RN-BC, MSN, CPHIMS, CLSSBB
Adjunct Instructor
Jefferson Health 

6:00pm
Day One Concludes